Prime Storage - 14260 Garden Road, Poway, CA 92064
Location:
14260 Garden Road, Poway, CA 92064
Office hours:
- Mon-Sun: 8 a.m. - 8 p.m.
Indoor
Units are located indoors for added protection and convenience
Drive-Up Access
Drive directly up to your unit for easy loading and unloading
Retail Available
Moving and packing supplies available for purchase on-site
Not sure which size you need? Check our size guide to find the perfect fit.
6x10 Self Storage 60 Sq. Ft.
First Floor Access
$170/mo
5x15 Self Storage 75 Sq. Ft.
$191 - $243/mo
5x10 Self Storage 50 Sq. Ft.
$129 - $181/mo
5x6 Self Storage 30 Sq. Ft.
First Floor Access
$89/mo
12x15 Vehicle 180 Sq. Ft.
Car Storage Drive-up Access Outdoor Access Parking
$157/mo
10x15 Self Storage 150 Sq. Ft.
$496 - $605/mo
10x12 Self Storage 120 Sq. Ft.
$251 - $326/mo
10x10 Self Storage 100 Sq. Ft.
$218 - $276/mo
12x22 Vehicle 264 Sq. Ft.
Drive-up Access Outdoor Access Parking RV Storage
$264/mo
12x20 Vehicle 240 Sq. Ft.
Car Storage Drive-up Access Outdoor Access Parking
$249/mo
10x25 Self Storage 250 Sq. Ft.
$530 - $675/mo
10x20 Self Storage 200 Sq. Ft.
$474 - $593/mo
No units are currently available.
Amenities & features
- Indoor
- Drive-Up Access
- Retail Available
- Onsite Manager
- Contactless Renting
- Security Camera
- Gate
- Parking
- Credit Cards Accepted
- First Floor Access
- Online Payment
- RV Storage
Customer reviews
4.6/5
Average rating167
Number of reviewsRead some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.
5 star service! I was paying almost double the price of a storage unit and the manager over at Prime Storage in Poway was able to save me half of what I was paying at the other place and got a bigger unit here. The facilities are well kept, and the manager, Eddie, was very easy and pleasant to deal with! I will be recommending Prime Storage of Poway to everyone I can! THANK YOU! ... Read more
Diane M. - 13 March 2026
Nightmare!
Imagine you close a deal for a unit 5x6 with 24 hr access.
On following day at night (10pm) you come to your unit after traveling 1h/50 miles, full of boxes. And there you realize your access code is not working!
You go to their office and discover they forgot it unlocked with nobody there!
And you call their number and realize the supervisor for emergencies do not have access to system at all!
And you wait for them to find a solution but they didn’t?!
That I had to book a hotel because of that?!
That I was unable to access unity and affected my business?! My time!!! My money!!
That’s Prime Storage! You discover that the person on office is not there. Nobody is there! But a virtual kiosk! Very unpleasant, because you stand in front of everybody disclosing personal matters! Documents!!!
The person who sold me acted as scammer. With intention to get her commission, she lied and did not provided 24hr access as required and promised! And you just discover after you arrive at place out of business hours (my right!).
She manipulated me. Sent the agreement with the information as additional to contract. But the following day she sent the contract without the 24hr access. And, as we always are running, I read with her the agreement and signed terms. So you believe that with cameras and a supposed secure place, you are guaranteed on the terms you requested. But don’t!
Had to make several calls. Including police (and they don’t care!) . Imagine if I need to take a flight in 2 hours and need my belongings right away! Now imagine if had to brake inside to access my belongings?!
I’ve sent emails and calls. Went there personally. Again had to be discussing this matter in a very unpleasant virtual kiosk. With people not integrated in their rules and regulations!
I documented everything. Now the entire experience will be sent to my lawyer. Also. Is being registered here. And will be registered on Better Business Bureau and related bureaus.
I asked them to pay hotel and meal as sign of respect. They ignored. So, let’s litigate for a learning!
Registered on police (at least a call is made, even they lacking on filling a police report). Is it true that the dispatcher (being civil) just have to inform badge number when required? She said she has no obligation to provide her name. Is this true?! Weird!
Disputed at bank.
I suggest you to be mindful about this mess they are before you use their services.
This company disrespected a wrong person.
English is not my main language. My lawyer speaks better.
The company answered with pattern copy and paste. But in reality, they don’t care. I suggest everybody to stay away of this place. Unprofessional and disrespectful. They have all my data. I no need to reach them.
I’ll escalate to formal bureaus. ... Read more
Victor H. - 27 February 2026
I have rented office space from Prime Storage for for at least 2 years. Eddie makes sure the property is clean, and handle issues within the suites as they arrise. My electrical went out and he was on the problem instantly, and it was fixed within a short time. Eddie is a doer, an made sure I was able to to work during the down time process. I just wanted Eddie to know we all notice what a great job he does and thank you. ... Read more
Carol B. - 13 February 2026
All great until they decided to double my rent from 45$ to taking 95$ out of my bank account without any type of agreement. Not a phone call. Not any signed agreement. Nothing on the contract stating that there might be an increase.
I contacted them and all they told me was "we sent you an email.". However, either I never received the email or it got lost in the sauce. Either way, I never agreed to it nor replied to it. They never returned the money to my account. They just deducted it from my next months rent, which ruined my budget for the prior month resulting in late fees from other bills. They never explained the more than double rent increase either. They just set my rent back to the original 45$ that we agreed upon.
I would not recommend setting up an auto pay with this company. If you do, you'd better watch them!!! ... Read more
Drew C. - 12 February 2026
This place is obviously run by a corporate entity. The young lady that I dealt with in getting the storage unit on the phone was fine. The on site person that I deal with is amazing and friendly.
I walked in and paid rent by check one time to another person on site. And then I got an unfriendly warning about incurring a late fee from corporate. After some research, the person I gave the check to left it in a desk. On another occasion I had left something outside of the unit and called the site to ask a question but the call went to corporate instead. She couldn't even be bothered with my phone call and didn't bother having the on-site person return it. I will deal with this because the unit that we got is nice and I don't have the energy to try to find somewhere else at this time. ... Read more
Pat L. - 18 November 2025
I just wanna Say thank you to Michelle. She went above and beyond, Michelle was very sweet and is very good at what she does.
100% recommend If you need a storage unit and you’re having problems ask for Michelle, she’ll get you set! ... Read more
Casey K. - 6 October 2025
Irina W. - 30 September 2025
Michelle at Prime storage in Poway has been an absolute godsend since taking over as manager. Our questions have been asked timely in our request are being dealt with properly. We appreciate you very much. ... Read more
Dalton K. - 26 September 2025
Michelle the new manager was extremely courteous! She came by to introduce herself and ask if there was any maintenance needed on my unit. She also answered my questions patiently and thoroughly, took extra time to make sure all my questions were answered and left the door open to come by if I had any more I could think of. That level of attentiveness is unexpected in most places these days but was even more surprising that it happened at my storage rental. Also, the pricing here is incredible, close to my house, and offers 24 hr access to my small business inventory. It checks all the boxes so we give Prime Storage all of the stars ?? ?????????????????? ... Read more
ajlaigo - 26 September 2025
Frances at Prime Storage was friendly, patient & helpful. She went through all of the available storage options & special offers & really worked well with us. The storage units are clean & secure. We especially like the 7-day a week access to the unit. ... Read more
Jules R. - 2 September 2025
Everett B. - 2 September 2025
When I gave notice that I was moving out I was told that I only needed to give a 3 day notice but as I was told by 2 different employees I was to give a 15 day notice. There is a sign on the gate stating save some time and scan the QR code to give your notice of moving with a 15 day. I was then explained that I would have to pay the full month because there is no partial payments for the month even if I’m staying like 5 days after my due date.. When I called the number, the girl on the other end of the line, also explained to me that different states have different notice days. I’m providing the picture that is on the Poway Exiting gate stating to give a 15 day notice not a three. So I’m not very happy with the communication about giving notice to vacate the property unfortunately nobody wants to me. ... Read more
Denise - 30 August 2025
howard t. - 7 August 2025
Philip helped me so much to get my storage unit on the same day in less than 30 minutes!! I really appreciated the support, effort, and care that Philip gave me. I now have a safe place for a few months and someone who didn’t haggle me and made sure I got a unit for me not the most expensive one. ... Read more
keilani s. - 31 July 2025
I had an amazing experience at Prime Storage thanks to Philip! From the moment I walked in, he was incredibly helpful, patient, and kind. I had a lot of questions and specific requests, and he handled everything with professionalism and a genuinely friendly attitude. He took the time to walk me through my options, made sure I understood all the details, and went above and beyond to make the process smooth and stress-free. It’s not often you come across customer service this thoughtful and thorough. Highly recommend asking for Philip if you need assistance—he’s fantastic! ... Read more
Tabby R. - 30 July 2025
I have been here for about 8 months. When I first moved in the only issue was the cleanliness of the restrooms. It was reported to management and they took care of it right away. One thing that I’ve noticed is an employee by the name of Isaiah. Sorry if I spelled incorrectly. I asked him his name today because I have felt that since he has been here there has been such a shift for the better.
This gentleman always has a smile on his face and is always working. I have locked myself out of my office and he never acts bothered to help me always helped with a smile. Always greets you with a smile. He’s always working and keeping the area and facilities clean. Very friendly and helpful. I’m so glad they have him on board. We rent an office and a storage place and do not have any issues at all. Would highly recommend! ... Read more
Angelica R. - 30 January 2025
Very clean, well managed, friendly and helpful staff. Reasonably priced. Good security. Have used several local storage companies in the county and can say that we had the best onboarding experience yet with Prime Storage. 5 stars! ... Read more
Gil S. - 5 December 2024
Byron H. - 25 November 2024
Very organized and very efficient! The Poway Prime team is absolutely phenomenal, no matter what they are ready to help and provide solutions. They work hard to keep the offices and facilities clean, they make sure all the tenants are taken care of and most importantly is that they are on top of all communication. Highly recommend them for storage/ office needs. ... Read more
Jacob H. - 25 November 2024
Prime storage is the worst. They bought the facility just under a year ago and it has and it has gone down hill since. People living in the units, outside facility is always dirty with trash and debris. Walk through gate has a hole and can be opened from the outside for over a month, not very secure. Rent has increased twice in less then a year. The old managers took pride and kept up with maintenance on the property. I have since moved out after 5 years of renting a unit. ... Read more
JC B. - 12 August 2024
About this facility
This Prime Storage facility, located at 14260 Garden Road in Poway, CA, offers small, medium, and large storage units to meet a variety of storage needs. Situated in Poway, a community known for its suburban charm and proximity to San Diego, this facility caters to both residential and business storage demands, whether you're decluttering your home or need extra space for inventory.
The property is equipped with drive-up access units, providing the convenience of loading and unloading directly from your vehicle. For those seeking added security and accessibility, indoor units and first-floor access are available. Vehicle owners can make use of the parking options, while larger vehicles like RVs are accommodated with dedicated RV storage spaces. Safety is a priority, with security cameras monitoring the premises and an onsite manager present for added peace of mind.
This facility also features modern conveniences like contactless renting, online payment options, and the ability to purchase moving supplies on-site. With its user-friendly features and versatile storage options, this Prime Storage facility is ideal for residents and businesses in Poway and the surrounding areas.
The property is equipped with drive-up access units, providing the convenience of loading and unloading directly from your vehicle. For those seeking added security and accessibility, indoor units and first-floor access are available. Vehicle owners can make use of the parking options, while larger vehicles like RVs are accommodated with dedicated RV storage spaces. Safety is a priority, with security cameras monitoring the premises and an onsite manager present for added peace of mind.
This facility also features modern conveniences like contactless renting, online payment options, and the ability to purchase moving supplies on-site. With its user-friendly features and versatile storage options, this Prime Storage facility is ideal for residents and businesses in Poway and the surrounding areas.
Price comparison
See how this facility's unit prices compare to others in Poway, broken down by size.
Small $145/mo
Location minimum Location maximum
$18/mo $194/mo
Medium $281/mo
Location minimum Location maximum
$94/mo $496/mo
Large $379/mo
Location minimum Location maximum
$180/mo $1020/mo
Location & walkability
This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.
50
out of 100
Walk Score
Car-Dependent
Some errands can be accomplished on foot
47
out of 100
Bike Score
Somewhat Bikeable
Minimal bike infrastructure
Neighborhood highlights
Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.
Garden Road & Poway Road
7-Eleven
7-Eleven
Garden Road & Claire Drive
Garden Road & Sutter Mill Road
Poway Powersports
Poway Road & Golden Way
Poway Road & Olive Tree Ln
Franco's Flapjack Family Restaurant
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Frequently Asked Questions
What kind of unit should I get?
The right storage unit size depends on what you plan to store and how much space you need to move around your items.
5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.
10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.
10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.
If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.
What time does this storage facility close?
The facility at 14260 Garden Road is accessible during regular access hours, typically Mon-Sun: 8 a.m. - 8 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.
How do you open a storage unit door?
To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.
If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.
Why is self storage security important?
Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.
At Prime Storage - 14260 Garden Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.
Can you store cars in self storage?
Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.
What can you not put in storage?
For safety reasons, most self storage facilities restrict certain items. These commonly include:
- Hazardous, flammable, or toxic materials
- Perishable food
- Live plants or animals
- Cash, firearms, or irreplaceable valuables
Always check with the facility at 14260 Garden Road for specific restrictions and recommendations.
Contact this property now: