Extra Space Storage - 2180 West Highland Avenue, San Bernardino, CA 92407

4.8/5 - 1231 Reviews
Location:
2180 West Highland Avenue, San Bernardino, CA 92407
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 2180 West Highland Avenue, San Bernardino, CA 92407

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    $123/mo
    5x12 Self Storage 60 Sq. Ft.
    $101/mo
    5x10 Self Storage 50 Sq. Ft.
    $90/mo
    5x7 Self Storage 35 Sq. Ft.
    $69/mo
    5x5 Self Storage 25 Sq. Ft.
    $54/mo
    10x15 Self Storage 150 Sq. Ft.
    $210/mo
    10x12 Self Storage 120 Sq. Ft.
    $181/mo
    10x10 Self Storage 100 Sq. Ft.
    $146 - $162/mo
    5x20 Self Storage 100 Sq. Ft.
    $162/mo
    60x20 Self Storage 1,200 Sq. Ft.
    $1,125/mo
    30x20 Self Storage 600 Sq. Ft.
    $710/mo
    20x35 Self Storage 700 Sq. Ft.
    $768/mo
    20x25 Self Storage 500 Sq. Ft.
    $627/mo
    20x20 Self Storage 400 Sq. Ft.
    $535/mo
    15x15 Self Storage 225 Sq. Ft.
    $356/mo
    10x40 Vehicle 400 Sq. Ft.
    Parking RV Storage
    $216/mo
    10x35 Vehicle 350 Sq. Ft.
    Parking RV Storage
    $189/mo
    10x34 Vehicle 340 Sq. Ft.
    Drive-up Access Parking RV Storage
    $500/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $460/mo
    10x25 Vehicle 250 Sq. Ft.
    Drive-up Access Parking RV Storage
    $403/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $122 - $241/mo
    No units are currently available.

    Amenities & features

    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    1231
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Tara S. - 5 June 2026
    First time experience I give it a five-star customer service Annie manager help me out first day move in and last day, she made it easy stress-free, this place is really clean, peaceful I feel safe, it was fun having the space here. Manager always patrolling make sure everything's in order, next time I need a storage this place is really good, easy, fast and like I said safe.?? ... Read more
    Francisco F. - 23 February 2026
    Eddie E. - 21 February 2026
    ????? Excellent Service from Manager Annie! I had a great experience at Extra Space Storage thanks to Manager Annie. She took the time to help me find the exact storage size I needed for my furniture and office supplies, which made the whole process smooth and stress-free. Annie was very patient, professional, knowledgeable, and fast-paced, making sure everything was handled efficiently without ever feeling rushed. Her customer service truly stood out, and I felt confident and well taken care of from start to finish. I highly recommend working with Annie if you’re looking for top-tier service at Extra Space Storage! Even the assistant manager was very friendly and helpful very excellent location. ... Read more
    nathan f. - 27 January 2026
    I say this is one of the best decisions we have made! We had a previous storage locker, at another storage place years ago. Everything was fine until I got ready to move out. My locker was robbed for $1,000s of cards and comics. Then was told that my insurance policy cover none of it, as they were made of paper. Here, the proprietor (Annie) explained to me what was covered and what was not covered under the insurance before she rented me the locker. She was wonderful and was a great help, as we only needed the locker as we moved from one location to another. She was a life saver and really eased my families apprehension during our move. ... Read more
    Mark C. - 13 January 2026
    I had a great experience at Extra Space! I recently rented a unit and the customer service was excellent! Everyone was super helpful and answered all my questions. Annie was especially friendly and a true joy to work with! I’d absolutely rent here again. Make sure to ask for Annie! ... Read more
    Stephanie A. - 11 January 2026
    EDWIN P. - 11 September 2025
    I began renting a space in June. I just received a notification that they are effectively doubling my monthly rate starting September. There was no mention of a promotional rate when I began renting. Judging from the reviews on this storage company they regularly due this. Currently looking for another storage company. ... Read more
    Juan D. - 29 August 2025
    Had a great experience today. My first time at any extra space storage facility, and I was pleased and impressed with the professionalism I received from Annie. She walked me through the entire process and answered all my questions. I recommend this location and please make sure you request Annie she was great. ... Read more
    Carlos E. - 29 July 2025
    Gio A. - 13 June 2025
    Tier was amazing. I called regarding a price increase on my rental. I was assisted with some of the best customer service I have ever received. My questions were answered and she went above and beyond my expectations. A lot of companies will give this impression of, that's the way it is and too bad, but not her. She explained the increase in detail. All companies need to make money, that's how they stay afloat, which is expected. She worked hard on my behalf to come to some sort of resolution and I appreciated that. Times are hard, inflation at an all time high, so it was nice to talk to someone who still acted like a decent human being. ... Read more
    Nicole V. - 29 April 2025
    Annie and her assistant are so great!! From day one, as soon as booked my storage online. Annie called me to make sure I didn't have questions. They accommodated me so I could have enough space to park my moving truck and help me while I was maneuvering to drive up to my space. They were checking on me from time to time throughout the whole time I was moving. Their customer service is superb! The space that I got is clean and in really good condition. I am very happy I found this place to stored my belongings amazing deal with excellent customer service. ... Read more
    mayra m. - 1 March 2025
    This was my first time using a storage space of any kind so I wasn't too sure of what to expect. The online reservation process was straightforward and I was called shortly after to confirm the details. When I had arrived to the office, Annie was there to help me finalize the lease and also explained the instructions very clearly. Overall, I had a very pleasant experience at this location and would recommend it. ... Read more
    BOG m. - 20 February 2025
    The site is well kept and secure. Steven is fantastic. He is personable, knowledgeable, kind, security aware, and professional. He greeted us, was genuine, remembered details we shared, and we are more than just a number. He ensured security at the site in a friendly manner and I’m glad he’s there to take care of things. Thank you for a pleasant experience and safe area. ... Read more
    Loading - 17 January 2025
    I was helped by Stephen and Ane and they were great at explaining everything I didn’t understand and kept me laughing and smiling the whole time doing it. They’re customer service is past excellent, it’s top tier. My first time renting here at this storage but I will be telling family and friends about the great service I received by these store managers, and definitely will be suggesting this place for anyone that’s asking about a storage unit. ... Read more
    Carla H. - 21 December 2024
    This place really came through especially on short notice, one call with customer service was awesomely quick at helping me find what I was looking for fast. Once I got to Extra Space Storage the on site manager at the front desk was super helpful, respectful,and kind to finalize my space to park my car in a unit for safe keeping. The process took less than an hour and within two hours I had the keys to my storage unit. ... Read more
    Adrian G. - 12 August 2024

    About this facility

    Located at 2180 West Highland Avenue, this Extra Space Storage facility in San Bernardino provides a range of unit sizes, including small, medium, and large, to accommodate various storage needs. Whether you’re decluttering a smaller home or need space for larger items, this facility has options suited for the area’s diverse housing sizes.

    Key features include drive-up access, making it easier to load and unload belongings directly from your vehicle. For those with larger storage needs, the facility also offers parking and RV storage, ideal for the region’s outdoor enthusiasts looking to store their vehicles securely. Security measures at this facility include security cameras and the dedicated presence of an onsite manager, ensuring peace of mind for customers. Additionally, the electronic gate adds an extra layer of safety.

    This Extra Space Storage facility stands out with its convenient truck rentals, retail moving supplies, and online payment options, making it a practical choice for both temporary and long-term storage solutions. It’s a great fit for residents and businesses in San Bernardino who value accessibility and robust amenities.

    Price comparison

    See how this facility's unit prices compare to others in San Bernardino, broken down by size.

    Small $87/mo
    Location minimum Location maximum
    $17/mo $170/mo
    Medium $175/mo
    Location minimum Location maximum
    $44/mo $297/mo
    Large $501/mo
    Location minimum Location maximum
    $37/mo $1125/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    32

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    23

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    32

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 32, Transit Score®: 23, Bike Score®: 32

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Highland @ Macy Eastbound

      Transportation 0.04 miles

    • Highland @ Macy Westbound

      Transportation 0.05 miles

    • ampm

      Grocery Stores 0.14 miles

    • Highland @ State Westbound

      Transportation 0.16 miles

    • Arco

      Services 0.16 miles

    • State @ Highland Southbound

      Transportation 0.17 miles

    • State @ Highland Northbound

      Transportation 0.19 miles

    • Muscoy Station #75

      Services 0.8 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 2180 West Highland Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 2180 West Highland Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2180 West Highland Avenue for specific restrictions and recommendations.

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