SecureSpace Self Storage - 1320 East Highland Avenue, San Bernardino, CA 92404

4.6/5 - 291 Reviews
Location:
1320 East Highland Avenue, San Bernardino, CA 92404
Office hours:
  • Mon-Tue: 9:30 a.m. - 6 p.m.
  • Wed: 1 p.m. - 6 p.m.
  • Thu-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

SecureSpace Self Storage - 1320 East Highland Avenue, San Bernardino, CA 92404

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x9.5 Self Storage 48 Sq. Ft.
    Climate-Controlled First Floor Access
    $65/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $41/mo
    10x19.5 Self Storage 195 Sq. Ft.
    Drive-up Access First Floor Access
    $154/mo
    10x19.5 Self Storage 195 Sq. Ft.
    Climate-Controlled Drive-up Access First Floor Access
    $113/mo
    10x15 Self Storage 150 Sq. Ft.
    Drive-up Access First Floor Access
    $141/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $69 - $92/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $98/mo
    10x24.5 Self Storage 245 Sq. Ft.
    Drive-up Access First Floor Access
    $131/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $37 - $103/mo
    8x40 Self Storage 320 Sq. Ft.
    Drive-up Access First Floor Access
    $239/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • First Floor Access
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    291
    Number of reviews

    Read some helpful reviews of SecureSpace Self Storage, shared by real renters with genuine experiences and honest opinions.

    I had an absolutely wonderful experience working with Lilian! I had a difficult situation where I was planning to move out and my unit had already been paid with auto pay.I was told that most likely there is nothing that they could do for me as far as refunding money and closing my account. I was initially told that getting a refund for the automatic charge was going to be impossible. However, Lilian stepped in, took complete ownership of the situation and thanks to her incredible helpfulness and dedication, she managed to sort out the system error and process my refund without any further hassle. I am so incredibly thankful for her kindness, efficiency, and consideration. She turned a stressful situation into a great experience, and I couldn't be more grateful for her help. Thanks Lilian! ... Read more
    Rachelle A. - 2 July 2026
    Honestly I have not had a good experience so far, no front desk staff there when I needed them because the store was closed twice for whatever reason even though it was not lunch hours or end of day. And my access code didn't my very first day of leasing my unit, even worse was that I was paying $200/hr for a moving company just to have that problem, meaning I was paying even more money for the movers to just sit and wait. The only highlight has been Tony. I don't know his last name but I hope he's recognized for his quick problem solving skills and composure. Excellent guy who did everything he could to help me from start to finish. If I could say anything to management, actually be inside the building during operating hours!! Specifically the San Bernardino location 1320 Highland Avenue. I literally just leased my unit and have run into way too many problems in less than a week. And they could have all been solved if there were workers working during operating hours!! I've tried going at different times of day just to be met with "Sorry we're Closed" signs multiple times. 1pm, 2pm, 3pm, 4pm. Where are the workers?? I've never had such a worse time with any business in my life. Please do not make me regret leasing a unit from here anymore. I hope to have zero problems moving forward cause this is ridiculous. I don't ever leave reviews but it's just that bad. Again, except for Tony, he's great. Management, corporate, whoever is reading this, get this location under control cause it's ruining all locations reputation as a result. Because everytime there's an issue going forward, I will make sure to share my negative experience in great detail. Be better!! ... Read more
    Isaiah A. - 10 June 2026
    The facility is always clean and accessible. The customer service in office is great. I transferred my previous storage to this location because the rates were more reasonable at the time. The previous facility kept increasing there prices and I was paying $200 more than when I first became a client. This facility has increased their prices as well, a few increases over the course of 1/2 years. I am now paying $100+ more than I was originally paying in the beginning. If any more increases occur I will be leaving this facility soon. ... Read more
    LAKEETHA M. - 17 April 2026
    Will, the person that assisted me, was very patient, polite and helpful to me regarding obtaining a storage space available for my needs. It was a delightful experience, thank you!! Additionally, the lady at the facility that completed the transaction of securing the rental space was extremely helpful, kind and supportive. I really appreciated her willingness to help me and answer all my questions. Thank you hiring excellent customer service staff!! I just remembered the nice lady that assisted me at the counter, Sara!! ... Read more
    John C. - 10 April 2026
    Very happy with SecureSpace Storage in San Bernardino. Staff are always pleasant and helpful. I would like to see the outside bathroom open after office hours so that tenants have access. Otherwise very happy with the storage unit. ... Read more
    Irene H. - 2 February 2026
    Been here a few months and couldn't be happier. I originally got into a different unit and the great 2 woman in the front desk helped me out and gave me a better unit, and air controlled. Definitely great customer service! ... Read more
    marisol v. - 30 January 2026
    Very good approach welcome in to the facility. Excellent customer service amin my own opinion couple front desk personal Very nice to me that morning. I was looking for storage space and when I walk in, I Sure that I find my space ... Read more
    Efrain M. - 14 January 2026
    I was really happy with SecureSpace Storage in San Bernardino. I rented a climate controlled 10' x 20' unit. No damage to any of my items. The staff were friendly and always answered the phone when I had a question. When finally moving out of state, there was enough space for Old Dominion domestic trucking to get in and out easily. They use diesel truck and trailers. My items were safe and secure for over half a year. Never a problem. Many security cameras on site. I was very pleased with the cleanliness everytime I went to the site. I give them 5 stars. Thank you SecureSpace. ... Read more
    Audrey B. - 1 December 2025
    Came here to inquire about applying for a storage unit and the door was locked upon arriving, the one staff who was present came to unlock the door to let in potential customers and returned behind her front desk. After entering the building to be helped the one staff asked me to open the door for another customer who was looking to enter, this employee appeared to be incompetent in her job by not wanting to do her job and asking people who do not work at this establishment to do her job. I do not recommend coming here. ... Read more
    sheenag - 4 September 2025
    I spoke with Robin who contacted me immediately after an online reservation and she was knowledgeable she was friendly and even though there were a couple of hiccups she took care of them and made my experience a successful one and so convenient and got me into a unit very promptly great service very quick and convenient. Would definitely recommend!!! ... Read more
    Amanda A. - 20 August 2025
    Gary T. - 14 August 2025
    I had a great experience at secure space. Especially the help; one specific employee really stuck around and provided her full service, which Is Delia. Besides that everything was nice and clean, definitely recommend. ... Read more
    Mia C. - 1 May 2025
    Wow I can’t say enough about this facility and its staff!!! As soon as I came in I was greeted by Delia. I really didn’t know the correct space I needed but she was there to show me at least two spaces. She was very nice and explained each and every question I had and we settled on a 5X10 for a great price. Look forward to coming to this brand new facility. It’s very safe and secure here with all of their security cameras. I’m glad I chose Secure space for my storage needs ... Read more
    Michael X. - 18 April 2025
    tracie n. - 28 March 2025
    I recently had the opportunity to engage with SecureSpace Self Storage in San Bernardino, and I was thoroughly impressed by the level of professionalism and commitment to excellence exhibited at every turn. The facility itself is a testament to meticulous maintenance and modern design, incorporating state-of-the-art security measures that ensure the utmost protection for stored belongings. Every aspect of the property, from its pristine appearance to its advanced surveillance systems, reflects a deep-seated commitment to providing a secure and reliable storage solution. The rental process was both efficient and straightforward, showcasing a streamlined administrative system that minimizes hassle and maximizes convenience. It is evident that SecureSpace has invested significant effort in ensuring that every detail is tailored to meet the diverse needs of its clientele. This attention to detail not only enhances the overall customer experience but also reinforces the facility's reputation as a leader in the storage industry. A particular highlight of my experience was the exemplary service provided by Delia. Throughout my visit, Delia distinguished herself with her consistently friendly, nice, and patient demeanor. She took the time to thoroughly explain the various options available and patiently answered all my questions, ensuring that I felt confident and well-informed throughout the decision-making process. Her genuine warmth, combined with a high degree of professionalism, truly elevated my experience and underscored the exceptional standard of customer care that SecureSpace is known for. In summary, SecureSpace Self Storage in San Bernardino sets a high benchmark in the storage industry with its impeccable facility standards and a clear focus on customer satisfaction. The combination of advanced security, efficient processes, and outstanding personnel like Delia makes it an ideal choice for anyone seeking a secure and professionally managed storage solution. I wholeheartedly recommend SecureSpace for their exemplary service and commitment to excellence. ... Read more
    David M. - 18 March 2025
    The first month was great now it’s trash The people that use their storage leave trash everywhere everything looks disgusting and I’ve been here only since December and I’ve already got a notice that my storage unit will be going up an additional $50 to maintain the property. However it’s trash it’s dirty. It’s nasty. Nothing is clean. So this will be the 3rd rental change I started out with a promotional rate, then went to the monthly actual rate now an additional charge ... Read more
    Tiffany P. - 4 February 2025
    We met Dilia a very friendly and helpful young lady in the front office. She explained the security system to us and made me feel like if I ever needed a place to leave my things. I could come here and get some personal help as well as have my protections well taken care of. The building is less than a year old and looks very nice and well kept ... Read more
    Cat - 30 January 2025
    Customer service was amazing! Called after hours and the after hours reps were very helpful! During store hours, the customer service representative walked me through my set up, how to put my lock in, how to unlock and also walked through the property with me. Great service, storage units and facilities are clean and well kept. Will recommend ... Read more
    Paulene W. - 7 November 2024

    About this facility

    Located at 1320 East Highland Avenue in San Bernardino, this SecureSpace facility offers medium and large storage units tailored to meet diverse storage needs. With climate-controlled units available, sensitive items like electronics, furniture, and documents are well-protected from the heat typical of the San Bernardino area.

    This facility features drive-up access for easy loading and unloading, as well as indoor units for added convenience and security. Customers benefit from an onsite manager and multiple security cameras, ensuring peace of mind about stored belongings. Parking is available for vehicle storage, making it a suitable option for car enthusiasts or those needing extra driveway space. The property also supports contactless renting and online payment, making the rental process smooth and hassle-free.

    For added convenience, this facility offers moving supplies in its retail section. Ideal for both residential and business needs, it’s a reliable choice for those seeking secure and accessible storage options in San Bernardino.

    Price comparison

    See how this facility's unit prices compare to others in San Bernardino, broken down by size.

    Small $53/mo
    Location minimum Location maximum
    $17/mo $170/mo
    Medium $115/mo
    Location minimum Location maximum
    $44/mo $297/mo
    Large $136/mo
    Location minimum Location maximum
    $37/mo $1125/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    72

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    40

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    50

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 72, Transit Score®: 40, Bike Score®: 50

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Days Inn by Wyndham San Bernardino

      Services 0.08 miles

    • Fiscalini Field

      Recreation & Entertainment 0.28 miles

    • Stater Bros. Markets

      Grocery Stores 0.29 miles

    • San Bernardino County Fire

      Services 0.42 miles

    • Flame Broiler

      Food & Drinks 0.44 miles

    • Del Rosa Station San Bernardino Post Office

      Services 0.46 miles

    • Circle K

      Services 0.48 miles

    • Valero

      Services 0.5 miles

    • CrazyBoss

      Shopping 0.76 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1320 East Highland Avenue is accessible during regular access hours, typically Mon-Tue: 9:30 a.m. - 6 p.m., Wed: 1 p.m. - 6 p.m., Thu-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SecureSpace Self Storage - 1320 East Highland Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1320 East Highland Avenue for specific restrictions and recommendations.

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