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Devon Self Storage - 818 West El Camino Real, Sunnyvale, CA 94087

4.9/5 - 222 Reviews
Location:
818 West El Camino Real, Sunnyvale, CA 94087
Office hours:
  • Mon-Sun: 8 a.m. - 5 p.m.

Devon Self Storage - 818 West El Camino Real, Sunnyvale, CA 94087

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Contactless Renting
  • Security Camera
  • Kiosk Available
  • Parking
  • Online Payment

Customer reviews

4.9/5
Average rating
222
Number of reviews

Read some helpful reviews of Devon Self Storage, 818 West El Camino Real, Sunnyvale, CA 94087, shared by real renters with genuine experiences and honest opinions.

Great move-in experience, but a nightmare once issues arose. Management is unprofessional, lacks accountability, and failed to help me with a documented termite infestation above my unit. Found a cockroach on move out. The good I got my storage unit in 2025 from Lakeysha who was great. She answered all of my questions and made the process quick & easy. The bad * 2 rate increases in 1 year, which would have been fine if they actually provided a safe spot for my stuff. * After a year, I hired movers to help me move some furniture from my unit and found it covered in dead termites and termite frass (droppings). * I contacted storage facility front office with pictures to alert them. I was expecting the great service that I had experienced with Lakeysha… Nope. This other representative was rude and tried to gaslight me by insisting that there’d been no reports of termites or evidence of termites… They didn’t even ask me to open the unit to show them evidence. I asked for next steps - they just told me to contact insurance and stopped responding. * The facility didn’t respond to help me with next steps even with a follow-up email, so I asked an exterminator to come out and confirm that it was in fact termites. Per the inspection report: “EVIDENCE OF AN ACCESSIBLE DRYWOOD TERMITE INFESTATION” - the inspector explained to that there was very likely a termite infestation in the ceiling structure. * I physically went to the front office with the exterminator so that he could explain the extent of the infestation to the front office. * The front office representative insisted that she had no power to provide any refunds or reimbursements, but I could email her and she would escalate it to her supervisor… I sent the email over a month ago and I still haven’t heard back. * I moved out what I could (stuff that was stored in plastic bins) and hired junk movers to take away any wood furniture like a table & bed frame… To top it all off, the junk movers found a live cockroach. I had considered the risks of putting my stuff in a storage unit (we’ve all heard the horror stories). Quite frankly, the stuff that I had to get rid of was probably worth less than the money that I paid for the storage unit. I was paying $16 per month for insurance, so that’s whatever. However, I hadn’t considered how much time and added stress it would be to deal with the front office at Devon Self Storage. Their complete lack of accountability, communication, and professionalism is worse than any other service that I’ve ever used. So keep that in mind if you must store your stuff with Devon Self Storage. I would also recommend that you request an exterminator treatment report to confirm that they’ve treated the termites and remember to check in on your unit often. ... Read more
khanh n. - 30 June 2026
Here’s my 5-star review for Devon Self Storage in Sunnyvale, with a special shout-out to Jo at the front desk: I rarely write reviews, but the service I received from Jo at Devon Self Storage in Sunnyvale deserves real recognition. From my first phone inquiry to move-in and beyond, Jo was the definition of professional, personable, and proactive. She didn’t just “process” my rental—she guided me through every detail and made the whole experience easy at a moment when I really needed it to be. Jo started by asking thoughtful questions about what I was storing, how often I planned to access the unit, and my budget. Instead of pushing the largest size, she walked me through the differences between a 5×10 and a 10×10, then physically showed me the spaces so I could visualize the layout. She explained climate considerations, ceiling heights, and the best way to stack boxes to maximize the cubic footage. That ten minutes saved me money and headaches later. Pricing and policies were crystal clear. Jo broke down monthly rent, promotions, insurance options, and the lock requirement—no surprises. She also set up autopay and walked me through the online portal so I could manage everything from my phone. On move-in day, Jo had a cart ready, showed me how to use the gate code and elevator hold button, and pointed out the best loading zone near my unit. That little bit of coaching shaved at least half an hour off the process. The property itself is clean, well-lit, and feels secure. Jo clearly takes pride in the facility—hallways were spotless, doors worked smoothly, and the lighting was bright without being harsh. She even did a quick gate-code test with me to make sure it worked before I started unloading. Later, when I came back with more boxes, Jo remembered my name, asked if I needed another cart, and offered simple tips for labeling and aisle clearance so I wouldn’t block neighbors. What stood out most was her follow-through. A day after move-in, Jo called to see if the unit size still felt right and reminded me about access hours around the weekend. When I mentioned I might need short-term expansion, she noted availability and said she could reserve a neighboring unit if one opened—no pressure, just solutions. In a category where service is often an afterthought, Jo sets a high bar. Friendly without being pushy, efficient without rushing you, and genuinely invested in making storage stress-free. If you’re considering storage in Sunnyvale, ask for Jo. She’ll make sure you get exactly what you need—and nothing you don’t. ... Read more
Peipei Z. - 7 August 2025
Jo helped me get a storage that was better for me she called her boss got a confirmation cut the lock and provided me with a new one with the whole terms agreement and needing to move out by tomorrow this help from Jo was a great help so thank you Jo ... Read more
Antonio G. - 18 July 2025
I was so impressed with the customer service I received. Lakisha is an asset to this company. She is so professional and follows up with you when you ask her to. If she had not followed up with me I may have went with another storage facility, but I’m greatful she remembered to call me back. Most of the time my experience with storage facilities has been horrible. The service is minimal not to friendly and no appreciated for becoming a customer but Lakisha made me feel the opposite when going with her storage facilityIt. This has been unforgettable encounter!!!! Thank you Lakisha P.s. Ashley helped me once but I was impressed with her service as well. Great job to whoever hired these two young ladies!!!! ... Read more
Meatta R. - 10 March 2025
Recently signed up for a small storage unit. Storage facility manager Lakisha was very welcoming, friendly and walked me through the entire process, as well as showed me the different unit sizes. My experience was perfect. Although the unit i chose requires a ladder to access it, the challenge wasn't that bad. It was actually pretty easy to transport my items into the unit. I would recommend this facility to others looking for reasonable prices, good location and great customer care! ... Read more
Bills M. - 13 February 2025
The customer service was excellent the manager La keysha Turner provided excellent customer services as a great concierge of this storage company . She made it easy and made my first experience great and inspirational . She related to my daily struggles as a mother of special needs. I have a child with autism and she among few understood my struggle and daily events .” She was awesome ! ?????????? ... Read more
Veronica V. - 23 October 2024
Great renting experience! Update: 3/14/24 THIS STORAGE FACILITY HAS ROACHES! I started my rental with Devon Self Storage in early February. I just recently moved to the area, and I needed a secure place to store some belongings while waiting to get the keys to my place. Fast forward a month and a half later, I stop by my unit after work to grab a few items and I find a roach crawling over my boxes (see attached video). I contacted the property manager the following morning and they informed me that the roach could have came from one of the restaurants nearby. Despite the circumstance, the manager on duty was very helpful in assisting me with going through all the boxes to make sure nothing was contaminated/infested. However, this was an extremely unpleasant experience. I paid for safe, secure, and most importantly: CLEAN storage. I did not feel safe bringing certain valuables home with me, so I unfortunately had to throw away quite a few items. No partial refund was issued. Very disgusted with this entire rental. Before starting a rental, I urge you to think about yourself in this situation. Imagine unknowingly taking home your personal items filled with roaches. Your valuables are ruined and now you have a potential infestation you’re taking back home with you. Do not rent here!!!! ... Read more
Zachary C. - 18 March 2024
Jie Y. - 8 January 2024

About this facility

Located at 818 West El Camino Real in Sunnyvale, CA, this Devon Self Storage facility offers small storage units that are perfect for residents and businesses in the area. With Sunnyvale's mix of tech professionals and families, this facility is ideal for those looking to declutter smaller living spaces or store seasonal items.

This facility provides climate-controlled units, ensuring your valuables are protected from temperature fluctuations common in California. The indoor storage options offer added convenience and protection against the elements, while the availability of parking supports vehicle storage needs. Security is a top priority, with features like security cameras and an onsite manager for added peace of mind. Modern conveniences such as contactless renting, an on-site kiosk, and online payment make accessing and managing your storage unit simple and hassle-free.

For those on the move, this Devon Self Storage facility stands out with truck rentals and a retail section stocked with moving supplies. It’s a great choice for individuals needing secure, flexible, and accessible storage in Sunnyvale.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

87

out of 100

Walk Score

Very Walkable

Most errands can be accomplished on foot

43

out of 100

Transit Score

Some Transit

A few nearby public transportation options

81

out of 100

Bike Score

Very Bikeable

Bike routes support regular local travel

Walk Score®: 87, Transit Score®: 43, Bike Score®: 81

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Edible Arrangements

    Shopping 0.02 miles

  • Trinethra Super Market

    Grocery Stores 0.02 miles

  • Dim Sum King

    Food & Drinks 0.02 miles

  • Lopez Taqueria

    Food & Drinks 0.03 miles

  • Popeyes

    Food & Drinks 0.04 miles

  • The Bay Fish & Chips

    Food & Drinks 0.04 miles

  • Blue Max Cocktails

    Food & Drinks 0.04 miles

  • Cassara Clothiers

    Shopping 0.05 miles

  • Men's Wearhouse

    Shopping 0.06 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 818 West El Camino Real is accessible during regular access hours, typically Mon-Sun: 8 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Devon Self Storage - 818 West El Camino Real, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 818 West El Camino Real for specific restrictions and recommendations.

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