Drive-Up Storage - 320 Wilson Avenue, Norwalk, CT 06854

4.6/5 - 178 Reviews
Location:
320 Wilson Avenue, Norwalk, CT 06854
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.
(203) 838-4976

Drive-Up Storage - 320 Wilson Avenue, Norwalk, CT 06854

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.6/5
Average rating
178
Number of reviews

Read some helpful reviews of Drive-Up Storage, shared by real renters with genuine experiences and honest opinions.

Ideline S. - 11 July 2026
Jasmine and the staff is wonderful. Easy sign up online & coming into store for paperwork was Fast & Efficient. Property is clean and easy to reach. Rates better than storage around. Stop in the see Jasmine or any of the ladies. Keep up the good work. ... Read more
Janet G. - 5 July 2026
I would give drive up storage a 0 if you could see. Don’t waste your time especially your money. Started at $88.00 and it’s $250.00 already and I didn’t have to unit for more than 6 months. If I move out early, I be will not be prorated. It way out of the way. They are very punitive. It’s a big scan and I deeply regret my choice. I’m am a disabled veteran who rented a u-haul. I spent so much on that u-haul and paid my family to help me. Now because they have so called market rate month to month fees, I have to rent another u-haul and hire another crew to move my things. I pray that their business will go to he// in a hand basket bery fast. Whoever owns this business is the worst person in the whole wide world to do this to poor struggling veterans/residents. I’m such a patient person but I really hate this company and the person(s) who own it. I wish them the worst luck and I will pray everyday that they’ll have bad luck for the reff St T of their life for creating a business like this. Don’t do it. ... Read more
Lisa C. - 2 June 2026
I have been a customer for a while at drive up storage. When I come to the storage it amazes me how much energy and how kind Melissa is at the front desk always says hello with a great smile. Also seeing how she treats other customers. She is a asset to your facility. I am so honored on given this review. I will also bring others to your storage on recommending customers and to ask for Melissa. ... Read more
Robert J. - 26 March 2026
The facility is fine and the staff is helpful and friendly. The fees are a problem however. We’ve been there for a year and a half and the monthly fees have doubled. We started around $165 and now they are $350. They claim it’s due to costs rising. I’m guessing they haven’t risen 100%. Feels like a scam deal. So, after speaking with Melissa, we had a nice conversation. She was very helpful and honest. She was truly concerned about the pricing and is working towards a solution. Honestly, if it weren’t for Melissa, I would most likely be looking for a new facility. ... Read more
Brian S. - 3 March 2026
Matt C. - 7 February 2026
When you see your monthly rate, take that and 3x it, because that is where they will jack you up to after less than 1 years time. When I signed for my unit in May 2025 my tiny unit was $47/month. (No special promos or anything) They just emailed me that my rate will become $120/month next month. I made this chart using federal inflation data and my storage unit price hikes to illustrate. ... Read more
Andrew W. - 5 February 2026
This facility is deteriorating rapidly due to lack of maintenance. Doors, gates, elevators etc. go broken for extended periods without repair. Common areas do not appear to ever be cleaned. Dirt, trash and debris are evident throughout the facility. Carts are scarce and completely unavailable during moderately busy periods. On top of all of that, rental increases are frequent and steep. It appears that the owners are riding it into the ground, squeezing all value out of the facility on the way down. ... Read more
Michael G. - 31 January 2026
This place is a joke. Just cancelled. In February for me 5x5 unit it was $20. Then in was $40. Now it’s $85. That’s QUADRUPLED in less than 8 months. They make you think they’re a reasonable price when you sign up and then they keep increasing rent while you’re there. I called to complain and was told I would bear back in two days, never heard back. Called them again today and I’m told I’m “on a long list”. Unreliable. ... Read more
Marissa L. - 7 October 2025
Sharon W. - 28 July 2025
I had a very positive experience at Drive-Up Storage in Norwalk Connecticut. Melissa, at the front desk, was cheerful, knowledgable, and helped make a complicated move-in very easy! Thanks so much for going above and beyond, Melissa! ... Read more
Catherine S. - 30 November 2024
Thank you Melissa for all your help you made my moving in so easy and pleasant. What a beautiful smile you have and keep it up as I've never seen someone so friendly like you working at a storage facility. I hope they keep you here permanently. ... Read more
Angela M. - 17 November 2024
Horrible experience about a week ago I received an email that my rent that has been on autopay for almost a year was late and that either I make payment at the store or else my storage unit will be locked and a fee will be applied to my account. I never received anything either via email or mail explaining about the change and the new owners... I received a second noticed that says pretty much pay up your last month otherwise your unit will be locked, second noticed. I tried to ask a few questions and try to clarify and resolve the issue via email and I received very cold responses on it. After that no more responses from the new owner of this place. I have no idea how things work here after public storage sold it to this people, no app to open garage gates and doors anymore no nothing nobody is willing to inform or tell us anything. I even got the monthly due with the second notice of payment and the rent went up and nobody informed me of anything... And extremely horrible experience overall with this place. ... Read more
Redd P. - 2 November 2024
Brian P Fockler is the person who finally responded, after many attempts of contacting this POS company. They never notified tenants of the change, auto pay was deleted. Then he said "you can set up auto pay going in person to the store" and "$4.95 convenience fee to pay online", what kind of circus are they running here? Finally he said "we didn't create the situation". How did you not create this situation when you are poorly managing a transition? They are incompetent and I believe it will only be downhill from here for all users. The website is obsolete, does not provide you with a detailed bill. No instructions on how to access the unit after the transition, it was much better with Public Storage. Do not use this facility. ... Read more
carlos r. - 30 October 2024
Received an invoice 12hrs ago from Nowalk@drive-upstorage for 3 months back rent. No notice that the facility was sold and no longer under Public Storage. PS still has my active account with a zero balance but I have an invoice that states I owe over $700. Very unprofessional. ... Read more
Vanessa M. - 17 October 2024
johans o. - 9 February 2023

About this facility

Located at 320 Wilson Avenue in Norwalk, CT, this Drive-Up Storage facility offers small unit sizes perfect for individuals or businesses needing extra space for personal belongings or inventory. Whether you're dealing with Norwalk's colder winters or humid summers, the climate-controlled units help protect sensitive items like furniture, electronics, and documents.

This facility is designed for convenience with indoor access and multi-level storage, ensuring a variety of options to suit your storage needs. Security is prioritized with security cameras and an onsite manager to give you peace of mind. For added ease, there is parking available, and the gated access system ensures that only authorized users can enter.

For those looking for a seamless experience, this facility offers contactless renting and online payment, making the storage process simple and efficient. Need moving supplies? A retail area is available to purchase packing materials on-site. This Drive-Up Storage facility is an excellent choice for residents and businesses in Norwalk seeking secure and convenient storage solutions.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

55

out of 100

Walk Score

Somewhat Walkable

Some errands can be accomplished on foot

40

out of 100

Transit Score

Some Transit

A few nearby public transportation options

49

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 55, Transit Score®: 40, Bike Score®: 49

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Black Bridge Motors

    Services 0.07 miles

  • Norwalk Fire Department Station 5

    Services 0.34 miles

  • UPS

    Services 0.53 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 320 Wilson Avenue is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Drive-Up Storage - 320 Wilson Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 320 Wilson Avenue for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(203) 838-4976