Public Storage - 820 State Highway 20 West, Freeport, FL 32439

4.6/5 - 121 Reviews
Location:
820 State Highway 20 West, Freeport, FL 32439
Office hours:
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 5 p.m.

Public Storage - 820 State Highway 20 West, Freeport, FL 32439

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x17.5 Self Storage 175 Sq. Ft.
    Climate-Controlled First Floor Access
    $113/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $102 - $118/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $100 - $115/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $152 - $179/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • First Floor Access
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    121
    Number of reviews

    Read some helpful reviews of Public Storage, 820 State Highway 20 West, Freeport, FL 32439, shared by real renters with genuine experiences and honest opinions.

    This place is horrible. When we moved in we were told that the AC had just gone out and they had just received approval to have it fixed and it should be fixed in the next couple of days. After day 5 of no AC, I tried multiple times to speak to someone about this issue and I was told they were unavailable. After the 6th time of calling and finally speaking to the project manager, I was told that they were still waiting on approval to get the AC fixed and she did not have a clear time as to when it was going to get fixed. When I asked to speak to her supervisor she said she could not give me that information. I asked that they call me and of course no call. We had to pay to rent a U-haul to move our items to another unit in Freeport and what a different experience that has been, MUCH better. They told me climate control was not guaranteed. Also the moving carts they have for you to use have tires that are dry rotted and the keypad leading into the storage unit doesn’t lock. Please beware. They won’t refund any money either. They are running a true scam. ... Read more
    Melissa F. - 17 October 2025
    I visit the storage unit daily, since it doubles as my garage. Everyday, I see my customer service representative. Her name is Sherry. She is friendly and helpful. She keeps the storage complex clean, safe, running as it should. I give Sherry my highest rating for excellent. Most sincerely, Mark R ... Read more
    Mark R. - 8 October 2025
    Really great storage space. Good pricing too I had a couple others one across the bridge and honestly just getting these ones is worth it. Never had a bad experience here they are open late when I need to come in and move thing in and out. Overall really convient love this place and shoutout to Ms Sherry for checking in when im out here moving things. ... Read more
    Justin A. - 17 September 2025
    Dusty H. - 28 August 2025
    Facility is Clean and Secure. Well-paved lot with wide, easy access for large or tandem trucks. Property Manager, Sherry runs a tight ship. She keeps an eye on the facility as if her personal property was there! Highly recommended. J.A. ... Read more
    Joe A. - 24 June 2025
    We have a storage unit in Freeport and I had visited earlier in the day to remove some things from the unit and didn’t apply the lock correctly. Sherry called me that afternoon to let me know that my unit was not locked up properly. I don’t even know how she noticed because the error was so discreet but she definitely pays close attention to protect the units. Thank you so much Sherry for making sure my things were secure. ... Read more
    Shauna T. - 5 April 2025
    The storage space was clean and bug free as advertised. Stephanie, in the office was excellent! Very knowledgeable and friendly!! We stayed longer than anticipated, but her professional attitude and demeanor never changed!! Always helpful. ... Read more
    Leslie B. - 3 February 2025
    The gentleman helped me find a unit suitable for my needs and the price is unbeatable. I compared and shopped around and Move It Self Storage beat the others, even the smaller businesses could not beat the price with perks like climate control, well lit and motion lights light up when I opened my unit. Also it was 30° outside the evening we moved some things to the unit and to my surprise the area was warm even with the door open. What a blessing yall are, I needed a unit fast and was able to access it with no waiting, upon signing. ... Read more
    Stacey R. - 13 January 2025
    This was the best value in the area. I called and Sherry Thompkins, the manager, helped me select the best option. Upon arrival with our trucks, she came out to personally greet us and let us know she's available for any questions. She is very quick to respond to emails too. It is nice to be able to contact a real person who is responsive when you have a questions. Easy access to units and centrally located depending on where you live. Worth the extra 20 min drive if not due to the affordable rates. Highly recommend. ... Read more
    Aimee C. - 19 November 2024
    Sherry is super friendly and very helpful. I had accidentally left my door unlocked and she called twice to make sure I knew about it and could come fix it. I appreciate her customer service and how she was willing to help! ... Read more
    Madison W. - 8 October 2024

    About this facility

    Located at 820 State Highway 20 West in Freeport, FL, this Move It Storage facility offers medium and large units, perfect for accommodating a variety of storage needs. Whether you're decluttering your home or storing furniture during a move, the range of unit sizes ensures flexibility for personal or business use.

    This facility provides climate-controlled units, an essential feature in Freeport's humid climate to protect your belongings from moisture and temperature fluctuations. With drive-up access, unloading is simple and convenient, while indoor access and first-floor options add to the ease of use. Security is a priority here, with a gated entrance, security cameras, and the presence of an onsite manager ensuring peace of mind. For vehicle owners, the facility also offers parking, making it a practical choice for car or small RV storage.

    With contactless renting, online payment, and the availability of moving supplies onsite, this Move It Storage facility is ideal for those seeking a hassle-free and secure storage solution in the growing Freeport area.

    Price comparison

    See how this facility's unit prices compare to others in Freeport, broken down by size.

    Medium $105/mo
    Location minimum Location maximum
    $87/mo $185/mo
    Large $152/mo
    Location minimum Location maximum
    $96/mo $848/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    4

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    25

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 4, Bike Score®: 25

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Public Basketball Court

      Recreation & Entertainment 0.67 miles

    • City of Freeport Public Pool

      Recreation & Entertainment 0.69 miles

    • House of NewStalgia

      Shopping 0.76 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 820 State Highway 20 West is accessible during regular access hours, typically Mon-Fri: 10 a.m. - 6 p.m., Sat: 10 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 820 State Highway 20 West, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 820 State Highway 20 West for specific restrictions and recommendations.

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