Public Storage - 851 Knights Road, Hollywood, FL 33021

4.6/5 - 677 Reviews
Location:
851 Knights Road, Hollywood, FL 33021
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 851 Knights Road, Hollywood, FL 33021

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    7x9 Self Storage 63 Sq. Ft.
    Roll-Up
    $160/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $174/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Roll-Up Outdoor Access
    $121/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access Locker
    $111/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $295 - $342/mo
    10x10 Vehicle 100 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $178/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $381 - $404/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    677
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Jeff - 2 July 2026
    April is the absolute best property manager! Always would check in on me when I was there and made it such a tough decision to move to another storage facility since it would be closer to home. The world needs more people like her!! ... Read more
    Tanner C. - 27 June 2026
    The ladies at this public storage was a big help Ms.April and the other lady I can’t think her name but they help me out getting what I needed in person, do not deal with there customer service team over the phone they are from overseas and their managers over the phone are just as terrible they scam me out of money! Please do your business in person! The inside team is better they know their work! But Ms April thank you so much you deserve a Raise! For knowledge of your Job, and how helpful and kind you were to me thank you I was already going through a hard time, and you helped me by just being kind! God bless you for that Ms! I don’t know if you remember me But this is Latoya! 25845-Hollywood/Knight Rd & Johnson ... Read more
    LTG L. - 1 June 2026
    Experience is pretty good. It’s not bad. People are pretty nice and helpful. Don’t don’t like about it. Is that they’re quick to get your money When you are delinquent, they don’t wanna give you a break. They should just be a little bit more considerate for people and them losing there personal belongings, some that are just not replaceable like family hairlooms’ ... Read more
    Danny S. - 13 April 2026
    Ms. April helped me out on 2 separate occasions, and I am writing to make sure that those in Public Storage upper management are aware that they have a superstar as an employee. She is patient, diligent and very understanding. She goes above and beyond for customers and I personally observed her being super helpful to a gentleman who was ahead of me in line-- before she even got to me. She is very knowledgeable and can answer any questions thrown at her, without having to repeat the tired phrase "call customer service!" Her recommendations have helped me save $$ on my monthly bill (what is probably THE MOST IMPORTANT to any PS customer), and she should be recognized duly by management for her selfless efforts! ... Read more
    Emmanuel V. - 26 January 2026
    Public Storage are dishonest . My contract states $53 per month for 5'x10'8' upstairs. Suddenly they charge $80 and claim that clause 2.2 provides that they can change the monthly rent. However they did not notify me and I did not receive any certified mail to this effect. This is dishonest and I am very disappointed and will be suing. If this is my experience rest assure other clients are getting the same treatment. Lots of other companies provide the same space for half the price. Honesty and transparency with clients go a long way. You have lost me as a client for life! ... Read more
    Colin S. - 14 November 2025
    I was really frustrated after searching and searching because all the storage places were way too expensive. Then I found this one, and from the very first call, they offered real promotions — not like those places that change the deal when you show up. April helped me from the start and was super kind. Everything went smoothly the first day, but the space didn’t work for me, and April helped me again to find one that fit my needs perfectly. Great service and excellent customer care! ... Read more
    Thamara P. - 24 October 2025
    April was amazing! She helped me through the entire process at Public Storage on Knights Road in Hollywood. She truly understands everything and made sure I received the best customer service. She patiently answered every question I had and made the experience so easy. Thank you so much, April! ... Read more
    Ja'Quandria C. - 21 September 2025
    April was very thorough with explaining every detail. She even transferred me to a better unit of my liking when the unit I got online wasn’t gonna work for me. She kept my interests as a priority rather than the interests of the company. She deserves recognition. I would recommend coming here. ... Read more
    Ishraq A. - 24 August 2025
    I had the pleasure of interacting with April Hunter, and I can confidently say her level of customer service is outstanding. From the moment our communication began, April was warm, professional, and genuinely attentive to my needs. She went above and beyond to ensure my questions were answered thoroughly and any concerns I had were handled promptly and with care. ... Read more
    Chasitee H. - 30 June 2025
    April was awesome she went above and beyond to get me the perfect storage unit for a really good price and she even stayed past her time for going home. I would definitely recommend this facility to all my family and friends. Thank you Ms. April for all your help. ... Read more
    Candace R. - 30 June 2025
    April gave great service. Every question I had she answered to the best of her knowledge and she went as far as to make sure I was happy with my unit and made sure I felt comfortable selecting the location for my unit. Her personality is so sweet. Thank you April for all your help ... Read more
    Charles S. - 28 June 2025
    Corey L. - 20 June 2025
    Juan - 5 June 2025
    Troy was provided fantastic customer service. I made an online reservation and Troy called for the follow up. He answered every single question I had, Provided me with several options to choose from, and even gave specific detail on how I could measure from home how big the unit is and how it may accommodate my items. I decided to drop by the facility the day before moving in just so I could lay eyes on the unit and Troy was the same person at the desk with whom I'd previously spoken. He Was able to change my move-in date to That same day so that I could view the unit and get my lock. Troy is highly professional and informative improvise ex exemplary customer service. I would definitely refer others because of the great customer experience he provided. ... Read more
    Darcell S. - 25 March 2025
    My father rented a unit at this location and within 3 months they took action to terminate the lease because they said he was spending too much time at the unit he rented, implying that he was trying to live there during the day (who does that) according to my dad he was there trying to organize a hasty move-in of his belongings. The storage is a drive up unit without air conditioning so it's very hot and not a place anyone would enjoy inhabiting. I personally visited the location and found his unit packed wall to wall with zero space for a person to try to inhabit . The accuser, a man named Troy said in a report that the door was half closed implying that my father was trying to obscure view of the unit. My father showed me that the door had been open high enough for him to pass under it without restriction which means that a 5 foot 7 inch man could walk under the opening which means the door was open at least 2/3 it's capacity which a reasonable individual would observe as mostly open and that would lead a reasonable person to think the agent for public storage has lied . Troy also remarked that upon asking my father to come out of the unit that my father appeared in shorts with no shoes on. First, I can attest that my father does not own any shorts. He only wears pants. Second, he has a condition which by removing his shoes periodically relieves the swelling to his feet. I read the rental agreement and saw no provision that dictates how a person should be dressed while on property. They also made mention that my father brought his French bulldog on the property which is a violation due to their posting in the office of " no dogs allowed" and I suggest that a Frenchie is no dog at all, certainly no threat to person or property except by licking. When I visited the property I noticed rat droppings in several areas of the unit and told my dad that he should leave the unit immediately and file a claim with the storage insurance (orange door storage insurance owned entirely by public storage) for vermin damage as the threat of hantevirus is a real and lethal disease carried by rats and he could become very ill. The storage insurance allows $2500 (plus additional expenses related to relocation and disposal of contaminated items) caused by vermin damage. Rats are not like other animals, as they do not pick a spot to dedicate or urinate but rather "go on the move" which means there can be rat urine anywhere in the unit, other units, the grounds surrounding the unit, the facility, etc. The urine is the real danger as micro particles become airborne and are then breathed in by humans and if the rat carries hantevirus the prognosis for the patient is possibly fatal without much warning. The symptoms include fever, muscle aches, headache, nausea, vomiting,diarrhea, shortness of breath, difficulty breathing, and left unnoticed eventually death. This is a serious threat to the public, and public storage is very aware of that threat yet they still use those black bait stations along the ground of the facility ( I found a total of FOUR along the longest lane of this facility, approx 75 units on either side) and the worst part is that the rats don't even run along the path on the ground! No, they use the long beams I side the building which gives them a clear shot at every single unit in each building and there are at least 3 of these bea.s per building and public storage makes no attempt to bait those beams because that would mean they have to enter a unit to do so. I do not understand why public storage wants to restrict the amount of time a person spends at their unit, citing loitering on the rental agreement when a person pays for that unit and there are no guidelines noticed by public storage outlining task time limits. (How much time it takes to get a box from the rear of a packed unit) which I'm sure has many variables such as disability, age, energy level, physical fitness, etc .. yet Florida law now allows the rental agreement to dictate as law, allowing storage owners broad advantage over the paying customer in legal ... Read more
    Im S. - 14 March 2025
    I came by in Janurary of 2025 and no units were available. Came back a month later and April was the biggest help during my move process and helped tremendously. Not only did she hold the unit I wanted for me she insured she'll be in the morning to meet me and show me the unit. April was on top of her game and always is as I just came in for a quick question and she answered with no hesitation. April is the reason I'm sticking to this public storage ... Read more
    Austin L. - 4 March 2025
    I have best experience with April on the phone. She knows her product with this company. she deserve a huge raise. April professionalism is very outstanding. She need to show others how to be professional as well.. My husband have his storage for years and I'm ex-employee. Again April Deserved Huge Raised. Very Professional. Fay B and Joseph unit 0190 ... Read more
    Steve A. - 28 February 2025
    Raul G. - 19 February 2025

    About this facility

    Located at 851 Knights Road in Hollywood, FL, this Public Storage facility offers a variety of unit sizes, including small, medium, and large options, catering to diverse storage needs. The climate-controlled units are ideal for protecting sensitive items from South Florida's humidity and heat, ensuring your belongings stay in excellent condition year-round. Units feature convenient options like swing doors, roll-up doors, and elevators to make accessing items easier, especially in the multi-level storage areas.

    This facility provides top-tier amenities such as drive-up access for quick loading and unloading, indoor storage, and parking for vehicles. Security features include security cameras and an onsite manager, offering peace of mind for customers. The contactless renting option and ability to make online payments add modern convenience, while a gated entrance enhances safety.

    For those on the move, retail items such as packing supplies are available onsite. This facility is an excellent solution for residents and businesses in Hollywood seeking secure, accessible, and versatile storage options.

    Price comparison

    See how this facility's unit prices compare to others in Hollywood, broken down by size.

    Small $142/mo
    Location minimum Location maximum
    $25/mo $333/mo
    Medium $237/mo
    Location minimum Location maximum
    $178/mo $512/mo
    Large $381/mo
    Location minimum Location maximum
    $242/mo $1015/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    45

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    38

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    56

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 45, Transit Score®: 38, Bike Score®: 56

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Hollywood

      Transportation 0.26 miles

    • Hollywood Park and Ride

      Services 0.39 miles

    • Hollywood

      Transportation 0.39 miles

    • Publix

      Grocery Stores 0.4 miles

    • CVS Pharmacy

      Services 0.41 miles

    • Hollywood Hills Plaza

      Shopping 0.46 miles

    • Lubo

      Services 0.5 miles

    • Target

      Shopping 0.51 miles

    • The Hollywood Donut Factory

      Food & Drinks 0.52 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 851 Knights Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 851 Knights Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 851 Knights Road for specific restrictions and recommendations.

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