iStorage - 5509 Shad Road, Jacksonville, FL 32257

4.9/5 - 370 Reviews
Location:
5509 Shad Road, Jacksonville, FL 32257
Office hours:
24/7 ACCESS
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 5 p.m.
24/7 ACCESS
(904) 900-2874

iStorage - 5509 Shad Road, Jacksonville, FL 32257

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $74/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $210/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $207/mo
    10x10 Self Storage 100 Sq. Ft.
    $168/mo
    12x30 Self Storage 360 Sq. Ft.
    $668/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    370
    Number of reviews

    Read some helpful reviews of iStorage, shared by real renters with genuine experiences and honest opinions.

    The place is so convenient and the manager Andres is amazing. Anything I need he is on it, he made everything quick and easy. This kind of service doesn't exist anymore. Great place to trust with my stuff. ... Read more
    jahan b. - 13 July 2026
    Alonzo W. - 6 June 2026
    Jackson S. - 29 September 2025
    Sarah R. - 25 September 2025
    DANIEL M. - 25 July 2025
    I had a fantastic experience with Andres and Litcey at the storage facility! He was incredibly helpful, knowledgeable, and made the whole process quick and easy. He took the time to explain my options and helped me find the perfect unit for my needs. The facility itself is clean, secure, and well-maintained. I really appreciated the excellent customer service — Andres and Litcey went above and beyond to make sure everything was taken care of. Highly recommend! ... Read more
    Victoria N. - 30 May 2025
    Josh T. - 3 April 2025
    Shadi G. - 28 February 2025
    Valeria M. - 6 February 2025
    I cannot praise Andres enough! He sensed my frustration and responded to me immediately. He was pleasant, friendly & knowledgeable. He went above & beyond with his ability to quickly respond, address & correct my issue. Andres is truly an asset to NSA Brands! ... Read more
    Nanette R. - 22 January 2025
    Just want to let you know that Andres is a very respectful and courteous manager at this rental facility. We really enjoyed doing business with him. My wife and I will definitely referring this comptroller our family and friends. Thank for providing an excellent service to us ... Read more
    bijan t. - 5 September 2024
    The rating of this site is ridiculous, the people in charge are sent to put ratings with acquaintances who have nothing to do with this place, since Tony left this has become an unpleasant place, the girl they brought from Georgia is not very empathetic, She does not know how to deal with the public and she is always aware of hanging out with people from her personal life at work, she does not let anyone use the garbage container other than her, she is really a rude person who has no idea how to treat the client , she needs to organize my belongings to take them away and she only knows how to annoy, I change my 5 for a 1 ... Read more
    Juan G. - 20 June 2023

    About this facility

    Located at 5509 Shad Road in Jacksonville, FL, this iStorage facility offers a variety of unit sizes, including small, medium, and large options, to suit diverse storage needs. For items sensitive to temperature and humidity, the climate-controlled units provide added protection—a valuable feature in Jacksonville's warm and often humid climate.

    This facility also prioritizes convenience with 24-hour access, drive-up access, and indoor storage options, making it easy to retrieve or store belongings at any time. For added security, the property features a gate, security cameras, and the presence of an onsite manager. If you need vehicle storage, parking is available, and moving is made simpler with truck rentals and a retail section for packing supplies.

    With contactless renting and the option for online payment, this iStorage facility is ideal for those seeking a secure, hassle-free storage experience in Jacksonville, whether for personal or business use.

    Price comparison

    See how this facility's unit prices compare to others in Jacksonville, broken down by size.

    Small $74/mo
    Location minimum Location maximum
    $18/mo $259/mo
    Medium $195/mo
    Location minimum Location maximum
    $45/mo $368/mo
    Large $668/mo
    Location minimum Location maximum
    $65/mo $1499/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    41

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    30

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    58

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 41, Transit Score®: 30, Bike Score®: 58

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Mocha Rita's Deli

      Food & Drinks 0.23 miles

    • Dream Doors and Windows

      Shopping 0.31 miles

    • Steak 'n Shake

      Food & Drinks 0.32 miles

    • Subway

      Food & Drinks 0.34 miles

    • Benito's Italian Cafe and Pizzeria

      Food & Drinks 0.35 miles

    • Salsas

      Food & Drinks 0.36 miles

    • Omicron Granite & Tile

      Shopping 0.5 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5509 Shad Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At iStorage - 5509 Shad Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5509 Shad Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (904) 900-2874