SmartStop Self Storage - 250 NE 135th Street, Miami, FL 33161

4.8/5 - 415 Reviews
Location:
250 NE 135th Street, Miami, FL 33161
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.
  • Sun: 10 a.m. - 2 p.m.

SmartStop Self Storage - 250 NE 135th Street, Miami, FL 33161

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $127/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $109/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $72/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $65/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $340/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $299/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $202/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $591/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $417/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    415
    Number of reviews

    Read some helpful reviews of SmartStop Self Storage, shared by real renters with genuine experiences and honest opinions.

    The rate has increased more than 50% in less than two years, yet again only months after the last increase. The security gate is poorly constructed. They do not communicate with you, for instance if a payment does not go through. Service changed from Public Storage to SmartStop and NO ONE said anything. Reaching customer service is a hassle. On the website, you can only email your statements to yourself; you can't view them nor download them. This (third!) rate increase has been the last straw for me. Raising prices by over 50% in less than two years is absurd. They say their prices may fluctuate based on market rates of real property in the area, but it's an excuse. Median listing and rent prices for ZIP code 33161 have DECREASED over the past 3 years. To base the pricing on the entire county is exploitative. Besides, SmartStop probably pays a fixed lease; I find it questionable that their costs would increase so sharply. I will be removing my things post haste. I have lost all tolerance for companies that employ dishonesty to extract every dime from customers like me. If I am paying this much for a service, it better be flawless. SmartStop is far from it, and so I shall move on to a different solution. In the end, they need us more than we need them. Whether they recognize that is not our concern. ... Read more
    Rosette F. - 6 July 2026
    I've had a unit here for a year and there is a roach infestation. My belongings are full of roaches now, they don't seem to do anything about itm Never mind the fact that within a couple of months they'll double your rate, despite stating this wouldn't happen so sharply and so soon. ... Read more
    VK K. - 22 April 2026
    Robert B. - 12 April 2026
    My experience was seamless from start to finish! I had the pleasure of having Liz assist me and she was super knowledgeable in what services they offered! She was really sweet and was patient with me as I asked questions. If you are looking for a storage place with great customer service, look no further! They also offer storage insurance for your items, take advantage of that! ... Read more
    Lendsey A. - 29 September 2025
    I just wanted to take a moment to compliment your customer service team. Liz was really friendly and helpful. It's clear that your team genuinely cares about the customer experience, which made the entire process stress-free. Thank you for going above and beyond, it's rare to find such great service nowadays especially in Miami lol. ... Read more
    Casandra C. - 28 September 2025
    10 out of 10! One of the best storage in Miami! They have affordable prices, attentive to customers, clean and reliable. You can make reservations online and in-person, they also provide access to the units after hours. No smell, clean, and provide insurance! You can ask for Elizabeth or Eddie??????? ... Read more
    Gamaelle L. - 28 September 2025
    Eddie, Liz, and John are the best at SmartStop! Their customer service is always top-notch, friendly, and professional. They go above and beyond and truly make you feel valued. I’m very thankful for their help and wouldn’t go anywhere else. ... Read more
    Carlos M. - 27 September 2025
    Sidney H. - 1 September 2025
    THIS STORAGE STEALS YOUR STUFF!!! Please do not believe these reviews. Not sure how they’re at a 4.8. My boyfriend got his entire storage emptied out, lock not broken. When the police arrives, the staff says “the cameras do not go far back”. He had over 20k worth of things in the storage. They emptied out the entire thing. Inside job and no one knows anything. Someone else got their things stolen too so now there has to be an investigation. If you have expensive items, do not trust this storage. I can’t believe you can’t even trust a company that you pay monthly for!!!!! HE WORKED SO HARD FOR HIS STUFF, FREAKING THIEVES!!!! Picture below is what he came to! NOTHING!!! ... Read more
    Nerlene E. - 28 August 2025
    Wonderful place to rent storage. They are amazing people that work here and they are hard-working, dedicated and selfless people. Rent long or short term they will help out. Constantly always up to date with calls of reminder of payment. They helped me remember to pay even when I’m late or way past beyond late. Chances after chances unlike some storage places. ... Read more
    Gina B. - 22 August 2025
    Partyflix - 4 August 2025
    ????? (1 star) TERRIBLE SERVICE AND A COMPLETE SCAM! IF I COULD GIVE 0 STARS, I WOULDN’T HESITATE! I had an awful experience at SmartStop Self Storage in North Miami (250 NE 135th St). From the beginning, they made me sign a contract under specific conditions and then changed everything arbitrarily without any notice. It’s a blatant scam. They manipulate the terms however they want and end up charging you way more than what was agreed. On top of that, the customer service is horrible — rude staff with zero willingness to help. I don’t recommend this place to anyone. If you care about your money and your belongings, stay far away from here. I was also very concerned about the safety: people living inside the storage units, bad smells, and an overall unsafe, dirty environment. My belongings didn’t feel protected at all. This place is a total fraud. ???????????????????????????????????????? ... Read more
    Denunciante M. - 27 July 2025
    “I had an amazing experience at smart stop storage! From the moment I walked in, the staff was friendly and helpful. Eddie made the whole process smooth, ensuring I felt comfortable throughout. The customer service was top-notch! Most of all very professional. ... Read more
    Tynesia - 9 June 2025
    Thank you Alexis for off of your help the location very clean and i love her the way that she handled the customer needs she walked me through every process and all the things i would need to help with my move i really appreciate her customer service because trust me it’s hard to get now of days we need more of her around thank you sooooooo much if i could give you 20 stars i would ... Read more
    S I. - 24 February 2025
    I was originally worried about getting a storage unit, but Alexis made the experience amazing. She gave me peace about getting a storage unit and provided phenomenal service. I have worked in customer service for years and Alexis definitely exhibits what great customer service should look like. ... Read more
    Charles O. - 30 December 2024
    Although there was some miss communication when initially making the reservation for a new unit, I want to highlight the level of customer service that Alexis and her team demonstrated. They were able to solve any issues we had right away and in a way that assured us that this establishment is trust worthy. We are happy to be new customers. ... Read more
    Ariana R. - 9 December 2024
    stefania s. - 4 November 2024
    Please do not put your things in storage here, all my things were ruined from mold! There were dead bugs in my boxes, rust on my items, mold spots on my furniture! I didn’t get pictures of everything because I just started throwing things out but here are some. ... Read more
    Richelle0333 - 10 September 2024

    About this facility

    Located at 250 NE 135th Street in Miami, FL, this SmartStop Self Storage facility offers a range of unit sizes, including small, medium, and large, to accommodate diverse storage needs. Whether you’re decluttering your apartment, storing seasonal items, or need extra space during a move, this facility has options to suit you.

    Miami's humid climate makes the climate-controlled units at this facility especially useful for protecting sensitive items like furniture, electronics, and documents. The property also features indoor access and elevators, making multi-level storage easily accessible. For added convenience, this facility provides contactless renting options and online payment, streamlining the rental process. Customers can also benefit from first-floor access and retail moving supplies available onsite.

    With security cameras, a gated entrance, and an onsite manager, this location prioritizes safety. Ample parking is available, enabling easy loading and unloading. This SmartStop facility is an excellent choice for Miami residents in need of reliable, secure, and accessible self-storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in North Miami, broken down by size.

    Small $93/mo
    Location minimum Location maximum
    $32/mo $309/mo
    Medium $280/mo
    Location minimum Location maximum
    $135/mo $578/mo
    Large $504/mo
    Location minimum Location maximum
    $371/mo $993/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    45

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    41

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    44

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 45, Transit Score®: 41, Bike Score®: 44

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • NE 135 ST@NE 2 CT

      Transportation 0.06 miles

    • NE 135 ST@NE 4 AV

      Transportation 0.16 miles

    • NE 135 ST@NE 2 AV

      Transportation 0.18 miles

    • NE 135 ST@NE 1 AV

      Transportation 0.23 miles

    • Northwest 135th Street @ North Miami Avenue

      Transportation 0.36 miles

    • CVS Pharmacy

      Services 0.58 miles

    • Publix

      Grocery Stores 0.61 miles

    • Red White & Blue

      Shopping 0.62 miles

    • Pizza Hut

      Food & Drinks 0.63 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 250 NE 135th Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m., Sun: 10 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SmartStop Self Storage - 250 NE 135th Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 250 NE 135th Street for specific restrictions and recommendations.

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