Public Storage - 3145 North Alafaya Trail, Orlando, FL 32826

4.8/5 - 683 Reviews
Location:
3145 North Alafaya Trail, Orlando, FL 32826
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 3145 North Alafaya Trail, Orlando, FL 32826

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up Drive-up Access First Floor Access
    $161/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $90/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $227/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $226/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $181/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $181/mo
    30x10 Self Storage 300 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $305/mo
    15x20 Self Storage 300 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $369/mo
    10x40 RV 400 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $242/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $335/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    683
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    UPDATE: Once again, property manager, Tammy, helped me when renting my 3rd storage unit at this facility. She helped iron out the kinks with their insurance vs my own home owners insurance. All I need is to know Tammy's in-office schedule as to when she's in the office and I'm golden. She provides concierge service and I cannot thank her enough for her professionalism and kind demeanor. That said, I really like this Public Storage operation. I like that I get a text or email asking how was my visit. I like that they are paying attention and always asking if there's more they can do. So far, it's the best experience I've had with any storage facility going all the way back to the 1980s. I also need to give a shout out to the other property manager, Stephanie. She, too, gives GOOD PHONE, provides timely voicemails, etc. Both Tammy and Stephanie are excellent property managers. You just gotta align with their in-office schedule and you're golden. THANK YOU, BOTH. Every message I've left, they've returned in a very timely manner. ORIGINAL REVIEW: When I rented my first Public Storage unit in early December, I met Tammy who helped me get signed up in person as I was not yet familiar with their very user friendly app. Tammy was vey pleasant to work with, showing me several rental units before I chose mine. That good experience gave me the confidence to now rent a second unit with them. They say making a good first impression matters- seems true here too. Their app appears well designed for ease of customer use a definite plus factor. ... Read more
    L J. - 12 February 2026
    Stephanie was extremely helpful and professional throughout the entire process. She took the time to walk me through the storage unit, gave me a full tour, and clearly explained everything I needed to know. She answered all my questions patiently and made sure I felt comfortable and confident with my decision. Great customer service and a very smooth experience overall. Highly recommend working with her! ... Read more
    Edmund V. - 6 February 2026
    Julia G. - 30 January 2026
    I had the pleasure of being checked in by Jasmine R., and I have to say she did an outstanding job! I was surprised to learn it was only her second day on the job—you would never know it. Her professionalism, friendliness, and customer service skills were top-notch. She made the check-in process smooth and pleasant with such a positive attitude. Great job on hiring Jasmine—we definitely need more people like her on the team! ... Read more
    Shanita R. - 10 September 2025
    PLEASE READ. DONT RECOMMEND. I needed a place to store my things for college for 2 months only. When I first said I was interested online, they immediately called me and got me the unit. First red flag was that they told me the prices online, which were cheaper than what I was quoted on the phone, were not the actual prices and not to go based off that. I was lied to and you actually get a deal on the unit when you buy it online. First lie. Then once they sent me all the confirmation emails, they went no contact. I spent 3 weeks trying to get in contact about my keys and how to access my unit. I visited the office 3 times and no one was ever there. I called every single day, it just rang and no one answered. I left multiple messages. I finally got a call back 3 weeks later and the lady was absolutely rude. She also had said that they don’t keep people in the on-site office even thought the hours stated are every week day. I was told on the phone that my specific unit was “air conditioned controlled and pest and rodent free.” When I went to my storage unit 2 months later, there was rat droppings all over my furniture and cockroaches crawling all over my stuff and the walls. Some of my products had exploded everywhere. I had to throw out a bunch of things due to damage. The day I moved out, I left some things outside to come and grab later. (I had access to the unit until 9pm that night) I received a call a hour after I left from “Brooke” saying if I didn’t come and grab my things within 2 hours I was threatened with camera searches and getting charged a $500 cleaning fee. (This was at 1pm and she told me to come get my stuff by 3pm even though I had all of that day to clean my unit out by 9pm) Don’t recommend, customer service is terrible. Disgusting units. Rats and roaches. I will never be back. ... Read more
    Makiah C. - 2 August 2025
    Laura L. - 2 August 2025
    De'Janee L. - 25 July 2025
    Fine for a while, relatively easy move in process. All was well until I visited to pull something out to find rat droppings, fibers and roaches in the entire back end of the unit. Needless to say, I’m gone. I won’t be going back and I’ve already scheduled my move out. Some of my items are discolored and the plastic we used to cover the dresser has yellowed and full of rat poop. The pictures show only some of it covering my cat’s extra bed, my desk and in the back of the unit. ... Read more
    Krisi A. - 18 June 2025
    Stephanie was great help ! She knew exactly how to help me choose and find the exact unit I was looking for. She was very communicative and patient with me and made my experience here run smoothly ?? thank you ! ... Read more
    Isaac T. - 25 February 2025
    I am highly disappointed in this situation with public storage. I am on an important work trip and received a phone call from a detective informing me that my public storage has been burglarized. Trying to call public storage to verify this information was like jumping through hoops because no one ever picks up the phone. I decided to call the 1-800 number thinking they would be in communication with them just to have to them unable to verify if this information is true, and that they can’t even get a hold of a property manager. I finally got a hold of someone from the property the next day to let me know that my storage was in fact tampered with, but they gave little to no information on what exactly happened. They also had no intention of calling me, had I not reached out to them first. I pay a hefty price for storage and I chose this location because I thought it was a safe area. However, since our move in date, I have seen the front entry gate broken, open, and unattended multiple times. Why did a detective reach out to me before public storage even informed me? Why is there no security? How is it POSSIBLE for a criminal to drive right into a GATED FACILITY and break into multiple storage units!?!?!? Since I’m on a work trip and can’t immediately check on the unit, the property manager offered no help in trying to send pictures or solutions on how to check on our things. Let me apologize for not dropping everything I having going on, quitting my job, and jumping on my imaginary private jet to come check on items that are supposed to be “locked and secured.” This is ridiculous that you pay for your things to be protected, but it seems there is no care for your personal items as long as public storage gets their payments and greed satisfied. Let me emphasize on GREED here for a minute: you have increased my rate on a regular basis, equaling out to about a 40% increase since my move in date. ARE YOU KIDDING ME….. I work very hard for my money and those things in storage might not mean anything to you but money in your pockets, but for me and my family, those things hold sentimental value. Judging from your other complaints and reviews, I can see I am far from alone; as a company, you need to step up and do better in every area. ... Read more
    Ari - 17 February 2025
    The customer service provided here by Stephanie was absolutely amazing. She is a one of a kind manager who helped address our specific needs as a storage customer. We will be coming back to this location for our future projects. ... Read more
    Ira C. - 30 January 2025
    I completed a rental online. Was told that I would have immediate access. When we arrived there was a lock on the door. I had to call the office and got a voicemail, but the manager Tiana I believe her name was showed up pretty quickly and apologized for the inconvenience and unlocked our unit for us. Very grateful it was done in a timely manner. The units are nice and clean and well lit also. ... Read more
    amanda v. - 28 December 2024
    Stephanie was fantastic! Took care of me even though I came in late before close. Showed me all the units and got me situated even after close even when her birthday was the next day :( highly recommended and the facility was in great shape too! ... Read more
    Anthony M. - 27 November 2024

    About this facility

    Located at 3145 North Alafaya Trail, this Public Storage facility offers a range of small, medium, and large units to suit diverse storage needs. With roll-up and swing doors, along with elevator access, the facility ensures a convenient experience for customers. For those in Orlando’s warm and humid climate, climate-controlled units are available, providing ideal conditions for sensitive items like electronics, furniture, and paperwork.

    This Public Storage facility includes impressive features such as drive-up access, indoor units, and multi-level storage, making loading and unloading efficient. For added convenience, this facility supports contactless renting and online payment options. Security is a priority, with security cameras, gated access, and an onsite manager. The property also provides parking and RV storage, catering to vehicle and recreational storage needs.

    Whether you’re a student at nearby UCF, a local resident, or someone relocating to the area, this facility stands out with its variety of unit sizes, modern conveniences, and thoughtful amenities like onsite moving supplies.

    Price comparison

    See how this facility's unit prices compare to others in Alafaya CCD, broken down by size.

    Small $126/mo
    Location minimum Location maximum
    $36/mo $191/mo
    Medium $204/mo
    Location minimum Location maximum
    $97/mo $292/mo
    Large $313/mo
    Location minimum Location maximum
    $147/mo $1065/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    30

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    59

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    68

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 30, Transit Score®: 59, Bike Score®: 68

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Fairwinds Credit Union

      Services 0.04 miles

    • Homewood Suites by Hilton Orlando-UCF Area 1

      Services 0.07 miles

    • Walgreens

      Services 0.09 miles

    • Homewood Suites by Hilton Orlando-UCF Area

      Services 0.09 miles

    • Bank of America

      Services 0.22 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3145 North Alafaya Trail is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 3145 North Alafaya Trail, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3145 North Alafaya Trail for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: