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Snapbox Self Storage - 38011 Pretty Pond Road, Zephyrhills, FL 33541

Self Storage 25 - 400 Sq. Ft.
4.3/5 - 246 Reviews
Location:
38011 Pretty Pond Road, Zephyrhills, FL 33541
All units
Small
Medium
Large
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Units Availability
Small Storage Unit
10x5
Self Storage
50 Sq. Ft.
Climate-Controlled
$32/mo
Small Storage Unit
8x10
Self Storage
80 Sq. Ft.
Climate-Controlled
$83/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
$32/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
$17/mo
Medium Storage Unit
15x10
Self Storage
150 Sq. Ft.
Climate-Controlled
$85/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Drive-up Access
First Floor Access
$94/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Climate-Controlled
$85/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
$58/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Drive-up Access
First Floor Access
$58/mo
Large Storage Unit
30x10
Self Storage
300 Sq. Ft.
Climate-Controlled
$189/mo
Large Storage Unit
24x15
Self Storage
360 Sq. Ft.
Drive-up Access
First Floor Access
$184/mo
Large Storage Unit
20x20
Self Storage
400 Sq. Ft.
Climate-Controlled
$283/mo
Large Storage Unit
20x15
Self Storage
300 Sq. Ft.
Climate-Controlled
$189/mo
Large Storage Unit
20x10
Self Storage
200 Sq. Ft.
Climate-Controlled
$81/mo
Large Storage Unit
10x30
Self Storage
300 Sq. Ft.
Climate-Controlled
$232/mo
Large Storage Unit
10x30
Self Storage
300 Sq. Ft.
Drive-up Access
First Floor Access
$138/mo
Large Storage Unit
10x25
Self Storage
250 Sq. Ft.
Climate-Controlled
$114/mo
Large Storage Unit
10x25
Self Storage
250 Sq. Ft.
Drive-up Access
First Floor Access
$99/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
Climate-Controlled
$86/mo

Amenities

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • First Floor Access
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.3/5 - 246 Reviews

Read some helpful reviews of Snapbox Self Storage at 38011 Pretty Pond Road, shared by real renters with genuine experiences and honest opinions.

Would NOT recommend! This used to be a very nice facility. It was bought out by big box brand. Storage rents more than doubled immediately. After ownership changed, there was no management or staff available in the office. Outdoor areas began to have litter, trash, overgrown grass, etc. Bathrooms locked. Climate control no longer on/working. This service (rather lack of) went on for almost 6 months. August of 2025 Access code box not working, sliding door to climate control area not working correctly/locked. Communication via phone unavailable, and emails for customers go unanswered. Took over a month to get sliding door to climate control area fixed but no break on price given for not being able to access unit. October 2025 received an email stating storage rent was increasing again to TRIPLE the "current" rate.... For no management to be available, no restroom availability, climate control not on/working.... Yet no refund or credit for not being able to access our storage unit for nearly a month. ... Read more
Sharleen S. - 8 October 2025
Paula B. - 2 October 2025
No one answers the phones, the doors have been broken and I can't access my belongings. The AC is not up to temp on the buildings last time I was there, there is people living in the units. Need a new property manager or assistant property manager. This AI stuff isn't working well ... Read more
Nikki L. - 2 September 2025
For the third week in a row, I was unable to access my storage unit. This has been very inconvenient and disappointing. When you rent storage, you expect reliable access, and unfortunately, that has not been the case here. I hope management takes this seriously and resolves the issue quickly. ... Read more
Sarita A. - 31 August 2025
If I could post negative stars I would. This storage unit has been nothing but a hassle since the day I moved my stuff in. No employees, can't get anyone on the phone,. The first storage unit had stuff spilled all over the floor and caused my friend to fall in the unit due to it couldn't be cleaned. The maintenance guy happen to show up and said the unit never should have. Even rented because it was red flagged for the slippery stuff on the floor. Due to no employees we had to make the decision to put my stuff in a different unit as they had already taken my money out. Again getting in touch with anyone to let them Know about the change in units was hours long waiting on the phone. Now the doors are broken AGAIN and I have not been able to access my unit or belongings for 3 weeks. I need paperwork out of my unit and can Not get in and after an hour on hold and recalling finally got someone on the phone that says they don't know when the problem will be fixed, they can't fix it. This is the worst place and the crappiest customer service due to lack of customer service. Who runs a business with no employees and no one to help your customers? ... Read more
tracey w. - 29 August 2025
If you're looking for frustration and a migraine, then this is the place for you. -Told there would be a lock waiting inside the unit. After 30 minutes on hold, the rep. told me to look in nearby empty units for a lock. Ultimately told I had to just go buy one -Tols standard padlock was fine. It's not. It requires a special adapting device. Of course there are none on site. -Calls and chats are answered by AI and you are told someone will contact you. That doesn't seem to happen at all -There is no one on site and no local number to call. They only have staff on sat. & sun. Overall, this is a very poor business model that has none on site90% of the time and no emergency contact number. Customer service is non-existent, except for when they collect the admin fee. Id cancel my contract, but no one will answer my calls ... Read more
Raymond H. - 28 August 2025
Jorge R. - 6 August 2025
I’ve probably been with snap box about five years never had any trouble of somebody answering the phone talking to somebody at the place at (snap box) never had a worry about the gate being open. was always open never answer the phone y’all always going up and down on the prices every six months it’s ridiculous If y’all don’t get it together, I’m gonna have to go somewhere else to put my stuff. I don’t know if new owners took it over but they suck. Used to be a good place to store stuff. Well it ain’t anymore. ... Read more
SunSetNightSkys 5. - 4 August 2025
Well to be honest, you call multiple times and get recordings ,if you leave messages ,don't expect a phone the same maybe 3days after.... It's very difficult trying to get a live person by phone or even at the office. Depending who returns call lack of understanding and assistance not so good. Sorry but not sorry. This isy personal opinion. I spoke with other customers and they feel the same. Needs to improve on customer service... And possible someone available at all times for customers. Let's say that I won't or will be recommending this place to anyone unless you want to feel and get frustrated. Not content withy personal experience. Again Sorry but not Sorry. Have a pleasant day. ... Read more
Maggie G. - 1 August 2025
Not sure what is going on ..prices were just raised, but NO ONE is in attendance, the gate is always open to outer storage, front and back doors open without a code. Homeless hanging around the entrance last night begging for money ??. On Sunday people with dogs gathered at the front doors and stuff blocking the entrance, pitbull leashed and stuck in the front door! One entire hall clogged by someone's stuff. No AC in "climate controlled" for weeks now. We have left VM's and no response. Horrible smells. Office area ?? locked on Monday at 3:30pm!? Had enough, moving out. But who to tell? How do I get deposit back? Guess I can give my key to the homeless in the foyer. ... Read more
pj k. - 17 June 2025
Just reserved a storage unit and them paid so i can secure a move in date. The screen came back with an error but took my payment. called customer service and one the first day said its not there problem. have to wait 24 hours to cancel it even though they already have my payment but supposedly not showing in there system. ... Read more
Bronson M. - 3 June 2025
Gate is always open so ANYONE can access the property. No one is ever on site. When you reach the call center (?) they say someone "might" be in site the next day. Very poorly set up. Poor customer service. Get it together! I moved across the street to Extra Space. Excellent customer service over there AND a live person! ... Read more
Ashley M. - 20 March 2025
Unfortunately, I have to echo the recent experience as noted in the reviews given by other customers. Since GoStoreIt's purchase of Snapbox, the place has gone downhill. No one is at the office; customer service does not return calls. I had to send multiple emails to get a response. They then wanted to increase monthly rent by more than 80% per month. I cannot recommend GoStoreIt. As one reviewer noted below, make sure you ask what the historical increase of rent is after the initial term expires before renting a unit. Also make sure you ask other customers about their experience with the telephonic customer service. ... Read more
Richard E. - 11 March 2025
Snapbox was recently acquired by GoStoreIt. Before the acquisition, Snapbox was fantastic. They had in-office staff and the rent for the units was both reasonable and any adjustments to pricing were also reasonable. No more. The GoStoreIt acquisition focuses not on customer service, but on profits alone. For starters, the office is no longer staffed. The back secured gate was kept open for weeks, thereby exposing to the public access to their outdoor units before they decided to close it again. Multiple current and prospective tenants leave frustrated because no one is there during office hours. Everything now is handled through a call center, which never returned 3 of my calls. Only a week later was able to finally get through to someone live. The call center is the same type of wonderful experience as if you called customer service at a cable TV company. In other words, prepare to wait through a plethora of automated options, and then God help you waiting for a live representative. Pricing adjustments they are proposing for the units are outrageous and laughable. They tried to increase monthly rents by anywhere between 40% to 84% per month. Luckily, I live locally and was able to purchase a portable storage unit which I can put in my backyard instead. I would not do business with GoStoreIt. If you do, make sure you ask first how much the historical increase in your unit's monthly price is after 6 months. Don't get suckered. Shop around. ... Read more
George G. - 6 March 2025
Staff is never here during operating hours. Phone calls are unanswered during operating hours. Doubled price to make a “better experience” for customers with no actual changes. Would be better to invest in better customer service training and employees that are actually on site. Do not recommend ... Read more
Jesse H. - 1 March 2025
Less than 1 star if i could. Shady billing practices. Snapbox self storage Zephyhills, FL. I rented a storage unit in December. According the the letter they sent me, on January 16th they billed me $15 dollars and on January 18th they sent me a "preliminary lein" letter. The letter stated I was more than 14 days late on payment. I received the letter on January 24th. I'm no math wizzard, but the number of days between Jan 16 and Jan 24 is not 14, in fact its 8 days from when they billed me. The lein notice was the first billing I received from them. So, I called them, not disputing that I owe the money, but wanted to discuss the manner in which they are attempting to collect (lein is a legally threatening term). Of note, they have a card on file and authorization to collect reoccuring payment, so I'm not tracking what the issue is. The manager had lots of excuses, none of them really relevant, so I told them I'd be in to clear it out, settle the $15 that I owe, and we'll part ways. Well....they locked me out. Also of note, my mom has a unit there as well...and they just DOUBLED her monthly rate. ... Read more
Joshua G. - 2 February 2025

Overview

Located at 38011 Pretty Pond Road, this Snapbox Self Storage facility offers a variety of unit sizes, including small, medium, and large options to fit your storage needs. Whether you're decluttering your home, downsizing, or need extra space for seasonal items, this facility has you covered.

With climate-controlled units, your belongings will be protected from Florida's heat and humidity, ensuring sensitive items like electronics, furniture, and documents stay in pristine condition. Features like drive-up access and first-floor access make loading and unloading convenient, while indoor and multi-level storage options provide flexibility for various storage needs. For added peace of mind, this facility is equipped with security cameras, a gated entry, and an onsite manager to enhance security.

Customers can enjoy the ease of contactless renting and online payment, along with the added convenience of purchasing moving supplies directly on-site. With parking available, this facility is a great option for those with vehicles or RVs. Ideal for Zephyrhills residents seeking a modern and accessible storage solution, this Snapbox Self Storage facility delivers convenience and security in one package.

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Storage units in nearby cities

Want to see how Zephyrhills, FL, compares to other places? There are plenty of great options nearby. Dade City, FL, 9 miles away, has 2 self storage facilities with rents starting from $59/month. Or you could drive to Wesley Chapel, FL, just 9 miles distant to find other options, where the cheapest units in the 11 facilities there can be rented for $18/month. In San Antonio, FL, just 10 miles away, there is 1 facility available, offering rents as low as $60/month. Further out, Thonotosassa, FL (16 miles away), and Lakeland, FL (16 miles away), have 2 and 38 facilities, with minimum rents of $46 and $10, respectively.

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Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Jacksonville, FL and Miami, FL, starting from $12 and $9, respectively. Even more storage is available and with low starting rents, in Tampa, FL ($10), Orlando, FL ($8) and St. Petersburg, FL ($27).

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Snapbox Self Storage - 38011 Pretty Pond Road has to offer. These amenities include Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, First Floor Access, Multi-Level Storage and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by Snapbox Self Storage - 38011 Pretty Pond Road can satisfy all of your storage needs. Different sizes here range from 25 to 400 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by Snapbox Self Storage - 38011 Pretty Pond Road come at a variety of prices, starting from $17 per month for typically smaller units. However, larger spaces can set you back up to $283 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!