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CubeSmart Self Storage - 1250 Custer Avenue, Atlanta, GA 30316

4.7/5 - 191 Reviews
Location:
1250 Custer Avenue, Atlanta, GA 30316
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 8:30 a.m. - 5 p.m.

CubeSmart Self Storage - 1250 Custer Avenue, Atlanta, GA 30316

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $93/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $78/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $56/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $178/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $113/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $379/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $274/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    191
    Number of reviews

    Read some helpful reviews of CubeSmart Self Storage, 1250 Custer Avenue, Atlanta, GA 30316, shared by real renters with genuine experiences and honest opinions.

    I have only been here a couple of months I don't come very often but almost every time I come the elevator doesn't work or the doors don't work there's always something that doesn't work here yet there's no proation in my rent I'm moving immediately this place is ineffective no customer service skills and it doesn't properly don't waste your money you will be frustrated. ... Read more
    Lauryn R. - 12 October 2026
    The staff was super helpful with getting in a unit quick and at a deal since I had to move quickly due to work they had really good attitudes especially the shorter woman Stephanie she was super helpful explaining the process and steps and any concerns I had regarding payments and security since I have to leave the state for a period of time. ... Read more
    Anthony C. - 11 October 2026
    The staff is very nice, but they are limited by the ownership. DO NOT, I REPEAT, DO NOT, get a unit on level two or the basement. The elevators are constantly going out. They will not offer compensation, and just tell you to use the stairs to get your stuff in and out of your unit. ... Read more
    Patrick O. - 22 August 2026
    First of all the ladies and management at this location are superb I recently went through a horrific series of unfortunate events and were a day a way from auction and these ladies even waved a few late fees. Personally very happy to know we still have people who know how to show community and village mindsets . Super grateful . ... Read more
    michaela g. - 2 April 2026
    Pay attn! Most of these reviews are FIRST IMPRESSION “im just now getting the unit REVIEWS!” I’ve been here since it was cubesmart. When self storage took over all i get is rate hikes and fees for the same unit!!! DO NOT BRING YOUR STUFF HERE UNLESS YOU WANT TO GET TRAPPED! Every 6 mo they will raise the rent!!!! 12 mo have passed and I am paying 40% more than I did the previous year and they wont even say anything about it! They charge 2 10% late fees every 10 days you’re late. Website rarely works. DO NOT BRING YOUR STUFF HERE! ... Read more
    Janay C. - 20 February 2026
    Machion G. - 9 January 2026
    I haven’t actually stored anything yet… I just signed my contract today, but if the customer service I received so far is any indication, I think my experience will be great. Everything was straightforward and the staff that were there today were super helpful! I think they were on a lunch break, but they still took the time to help get me set up. ... Read more
    jennifer b. - 17 December 2025
    The ladies in the office, Lisa and Lasheena are wonderful!!! The best customer service and they were very knowledgeable about the business so the process went smoothly. I enjoyed the experience and will definitely be bringing them lunch! Great job ladies! ... Read more
    English - 18 November 2025
    This was an experience that made my day. In my business I have to get storage units all the time. This is my first personal solo unit. I exceeded my customer service expectations. It's clean, and people are not allowed to live or work in their unit so I dont have to worry about random people. Roaming around. The associates let me know they keep a lookout an im greatful for that. Customer service goes 2 ways, an it shows. ... Read more
    Gee S. - 10 October 2025
    Great experience with renting a new storage space here. Smooth process. The place is clean, prices are good, and staff, LaSheena, was terrific. The process went well, great communication and understanding of the rental process. Thank you so much! 5 stars! ... Read more
    Heidi R. - 19 September 2025
    Lisa was very helpful, patient, detailed and kind to me each time I went. She was very understanding and welcoming. I moved my stuff in the same day, easy gate instructions and quick elevator access. I definitely recommend this particular location, great security, clean and lighting throughout the facility. ... Read more
    Shermeka L. - 1 September 2025
    I was very upset upon pulling up to the building because I had just rented a storage unit and paid for it from Extra Space storage. Only to arrive at the location on Candler Road and find out 2 hours later upon calling customer service several times to report that I couldn't get inside the building. And I had a U-Haul that had to be returned and sad to say I couldn't return it because I couldn’t get in the unit I previously rented. As I approached it was a lady sitting inside which I got excited about because I was speaking to a real PERSON! When I walked inside she greeted me with a smile heard me out and she showed me several units. Even though they were about to close she didn’t rush and explained everything I needed to know. Her name is Lisa she’s a very nice professional woman and was very patient with me and was very genuine about helping me. I picked a unit paid for it and I will be moving in tomorrow morning. I really appreciate how she was able to help and calm my nerves! The storage overall was nice clean smelled fresh no dust dirt or any signs of bugs or rats! I can’t say that about all storage places but I can about this one! I look forward to our storage unit relationship. At the end it was worth the trouble to end up at this location Space Shop Self Storage off Moreland Ave. ... Read more
    La’Tiffney R. - 3 August 2025
    Princess P. - 26 July 2025
    I come to my unit almost every day. Lisa and Brian have been more than helpful, anything I have an issue with or need to get done, they solve it for me with the swiftness. They also keep it clean and routine. A little pricey, but overall this has been one of the better storage units i’ve been to. ... Read more
    Nicholas B. - 13 June 2025
    Tay O. - 19 April 2025
    Angela S. - 3 April 2025
    Spaceshop Self Storage is hands down one of the best storage facilities in Georgia! LISA is the Best! ?????????? The customer service is top-notch—friendly, helpful, and always willing to go the extra mile. The facility is spotless, well-maintained, and secure. Parking was super accessible, making loading and unloading a breeze. ???? Plus, their prices are cost-effective and definitely beat the competition. If you’re looking for a reliable, affordable, and high-quality storage solution, Spaceshop Self Storage is the way to go! Highly recommend! ???? ... Read more
    Jonquil P. - 19 March 2025
    I never thought I'd find myself pondering the meaning of life amidst the steel corridors of a self-storage facility, but Space Shop Self Storage on Custer Ave in Atlanta, Georgia, proved me wrong. As I navigated the pristine aisles, the echoes of my footsteps seemed to whisper tales of memories past and futures yet to be stored. Every unit, a testament to the human experience – a repository of dreams, a sanctuary for belongings, and a reflection of our eternal quest for space. The staff, akin to guardians of memories, stood watch with kindness, expertise, and an uncanny ability to alleviate the stress of relocating. Their dedication to providing a seamless experience is a shining exemplar of customer service. Space Shop Self Storage is more than just a facility – it's a nexus of stories, a haven for the sentimental, and a beacon of hope for those seeking a fresh start. If you're seeking a place to store your belongings, look no further. But be warned: you might just find yourself storing a piece of your heart here too. 5 stars, a thousand accolades, and a heartfelt thank you to the team at Space Shop Self Storage for being the unsung heroes of our cluttered lives. ... Read more
    Jacob C. - 18 March 2025
    Monica, is AMAZING, absolutely a JOY!!!! 3 people in office for various reason and she treated each one with Great Customer service. You do not see customer service this good anymore. CubeSmart great job hiring her. You don’t find many like her and when you do you, you better keep them ... Read more
    Breeze C. - 15 February 2025
    I have called SEVERAL times to discuss the policy on moving out of my storage unit. None of my phone calls or emails were responded to. By time I get off work, the office portion is closed so I couldn’t even contact them this way. Ironically, I called again but this time chose “new customer” option and BINGO!! I was instantly speaking with a representative. The policy of not prorating when the monthly rate went up almost 50$! without cause is absurd. They bill IN ADVANCE so I am now paying 204$ for 8 days of storage. DO NOT USE THIS COMPANY. If you do, prepare to bring your own dolly and have zero means of communicating with them, in addition to the obscene cost/billing practices. Even better: the response I received from this post reflecting SOME type of customer experience concern, right? Well, I promptly sent the requested email, even a follow up email and they IGNORED BOTH. Icing on the cake ... Read more
    Michele K. - 21 January 2025

    About this facility

    This CubeSmart Self Storage facility, located at 1250 Custer Avenue in Atlanta, GA, offers a range of small, medium, and large units to cater to diverse storage needs. With climate-controlled units, it’s the perfect solution for protecting items against Atlanta’s heat and humidity, ensuring your belongings stay in excellent condition year-round.

    The facility offers indoor access with convenient elevators, making it easy to move items to and from multi-level storage spaces. Security is a priority, with features such as security cameras and an onsite manager providing peace of mind. For added convenience, customers can take advantage of contactless renting and online payment options.

    Whether you need extra space during a move or a secure place for your belongings, this CubeSmart facility also provides parking, making it suitable for vehicle storage. With retail moving supplies available on-site, this location is an excellent choice for Atlanta residents seeking modern and efficient storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Atlanta, broken down by size.

    Small $76/mo
    Location minimum Location maximum
    $13/mo $410/mo
    Medium $146/mo
    Location minimum Location maximum
    $57/mo $650/mo
    Large $327/mo
    Location minimum Location maximum
    $82/mo $1177/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    57

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    37

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    44

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 57, Transit Score®: 37, Bike Score®: 44

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Church's Chicken

      Food & Drinks 0.16 miles

    • Dunkin'

      Food & Drinks 0.17 miles

    • CVS Pharmacy

      Shopping 0.19 miles

    • ALDI

      Grocery Stores 0.24 miles

    • Piggly Wiggly

      Grocery Stores 0.33 miles

    • Dollar General

      Shopping 0.36 miles

    • Family Dollar

      Shopping 0.37 miles

    • Chase

      Services 0.38 miles

    • T-Mobile

      Shopping 0.38 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1250 Custer Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 8:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At CubeSmart Self Storage - 1250 Custer Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1250 Custer Avenue for specific restrictions and recommendations.

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