CubeSmart Self Storage - 2936 Memorial Drive, Atlanta, GA 30317

4.5/5 - 660 Reviews
Location:
2936 Memorial Drive, Atlanta, GA 30317
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 8:30 a.m. - 5 p.m.

CubeSmart Self Storage - 2936 Memorial Drive, Atlanta, GA 30317

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled First Floor Access
    $118/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $93/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $60/mo
    10x3 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $62/mo
    10x2 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $53/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $55/mo
    20x5 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $169/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $216/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $200/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $134/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $114/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $317/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $321/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $282/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    660
    Number of reviews

    Read some helpful reviews of CubeSmart Self Storage, shared by real renters with genuine experiences and honest opinions.

    Here’s a polished review that sounds genuine and highlights the customer service: ?????????? I had an excellent experience at CubeSmart Storage. The facility is very clean, well-maintained, and secure, and the pricing was surprisingly affordable for the quality you get. What really made the difference was the customer service. Shanee and her manager were absolutely amazing—both were friendly, professional, and went above and beyond to make the process easy and stress-free. They answered all my questions and made me feel like a valued customer from the moment I walked in. If you’re looking for a clean storage unit, great prices, and outstanding customer service, this is definitely the place to go. In my opinion, it’s the best storage facility in the area! ... Read more
    fahad a. - 13 July 2026
    4 1/2 if im being honest. The elevator can be a pain especially when it gets busy but other than that is a pretty good storage facility with a below average price for the area. Special accolades for Gina, she really is outstanding and very helpful ... Read more
    cole m. - 15 June 2026
    Gina, deserves a raise and a promotion in just that order! Gina an absolute professional attentive to the needs of the clients. Gina provides the services that are required necessary and in too many cases Corporate America has forgotten but Gina has a great deal of respect and kindness that we receive every time she is present!!! ... Read more
    Ronnie C. - 5 March 2026
    I had the pleasure of meeting Dorthy and she was a great help with my storage needs, Its my first time and she really with my questions. Her personality is awesome, i never been to a place that felt so inviting. Thank you Dorthy ... Read more
    Carol M. - 28 February 2026
    Ms. Gina and Ms. Dorothy were amazing today! I came in and accidentally rented the wrong storage unit. They helped me get my lease cancelled at the other unit and made sure I got a great rate here. I had my new unit leased within 30 minutes and I’ve moved my items within the hour. I absolutely love when people are efficient and helpful! ... Read more
    Amber B. - 23 February 2026
    Gina was very helpful. I pulled up @6pm on the dot to pay on my storage unit and she helped me anyway. She was nice and didn’t mind taking care of me even though they were closed. I would definitely recommend her store to someone in need of a storage unit. Thanks again Gina for all your help. ... Read more
    Alex P. - 20 February 2026
    Gina at CubeSmart was fantastic to work with. She helped me secure a new unit and was incredibly accommodating when I changed my mind about the size and location. She patiently showed me multiple options, answered all my questions, and made the entire process smooth and stress-free. Truly excellent customer service. Highly recommend working with her! ... Read more
    Allison W. - 17 February 2026
    ??I moved in over a month ago but I still haven't forgotten the exceptional customer service Gina at the memorial drive location gave to me. She heard what I needed, she listened, and she directed me with a selflessness that you don't find often in today's world let alone through customer service. Gina I want to say thank you again for pointing me in the right direction to a location that could handle my need. You are the prime example of a true team player ?? ... Read more
    ERICCA E. - 7 February 2026
    I reserved a unit online at 3:00 a.m., prepaid in full, and signed the lease. The confirmation instructed me to come during office hours to receive my access code from the manager on duty. I did not arrive until 2:00 p.m., giving ample time for the unit to be prepared. When I arrived during posted office hours, the front door was locked. A very small “will return in five minutes” sign was posted above eye level and easy to miss. The employee stood at the desk watching me try the door before eventually coming over. When I apologized for not seeing the sign, her response was dismissive and implied that customers simply don’t pay attention. The check-in process continued in the same tone. I was told she hoped my reserved unit was clean, then she left for several minutes to check it. When she returned, she provided a lock and access code but did not return my driver’s license, which I later had to request. The unit was located at the very back of the property with no rear access, which would have made unloading extremely difficult. No cart or dolly was offered. When I asked about one, I was told people don’t return them and that she would “see what she could do,” again requesting my license before eventually providing a cart. During this time, another customer was loudly complaining about rodents and poor customer service, which did not inspire confidence. I also explained that my friend and I were dealing with a serious health concern involving his elderly mother and were understandably stressed. In response, the employee asked, “Is she in the back of the truck?” The truck was a standard pickup with an open bed clearly full of furniture and boxes. The comment was inappropriate, unnecessary, and showed a lack of basic professionalism or empathy. I rarely leave negative reviews and fully understand how challenging customer-facing work can be. However, this experience was unnecessarily stressful, unwelcoming, and disorganized—especially given that everything was prepaid and confirmed many hours in advance. Courtesy, clearer communication, and basic professionalism would have made a significant difference. ... Read more
    Scott C. - 22 January 2026
    Jorge R. - 31 October 2025
    I would never recommend this storage facility to anyone. When I came back to pick up my belongings after just one month, everything was completely ruined by a mouse infestation. There was urine and droppings all over my boxes and furniture — it was disgusting. It’s clear this place has had a pest problem for a long time, but they don’t warn new tenants about it, nor would they help in any way to fix the situation. The entire facility smells terrible, and it’s definitely not climate-controlled like they claim. They knowingly rent out infested units and try to cover it up. On top of that, they force you to buy their insurance, which ends up being useless, it doesn’t cover damage from rodents or infestation. Which I truly believe was an environmental issue as well I didn’t even have any food stored, so there was no reason for this to happen other than their poor maintenance and lack of honesty. I literally lost everything, like my entire home and I cried for a week straight because this was so unbelievable. Avoid this place at all costs. it’s filthy, dishonest, and a complete waste of money! ... Read more
    Taylor H. - 29 October 2025
    Ms. Gina received excellent customer service at CubeSmart! The staff was professional, friendly, and went above and beyond to make the process smooth and easy. They took the time to explain everything clearly and made sure all her needs were met. It’s refreshing to see a team that truly values their customers. Highly recommend this location for anyone looking for reliable and trustworthy storage service! ... Read more
    Brenda B. - 23 October 2025
    Absolutely disgusted with this facility. I helped my cousin gather her belongings from her unit at CubeSmart (2936 Memorial Dr SE), only to discover that a rodent infestation had completely destroyed her most precious items. Everything was covered in feces and urine — family memories, sentimental items, completely ruined. We had to throw it all away. Management's response? They offered to switch her to another unit — as if that would solve anything when the entire building is clearly infested. There was zero accountability, no real apology, and their customer service was indifferent at best. Do not trust this place with your belongings. If you value your items and your peace of mind, go elsewhere. ... Read more
    Madi W. - 5 October 2025
    Restroom wreaked of urine before the associate even opened the door. No carts after 6pm and are locked up in the office. That's a BIG PROBLEM when renters need those carts. It smelled of smoke on my floor. There's a sign that says no smoking on taping and I see why. Elevators are slow. Restroom on unit floor but couldn't be used. The agent said those are not available for use period! Why? Then take the sign down. If I didn't need to use the place I would've canceled ... Read more
    Umi S. - 3 September 2025
    As someone who has rental properties, I’ve used a few storage facilities. This one is so clean, the customer service is excellent. Gina, the manager there, is amazing and always so accommodating to us. I go out of my way to write a review when I see people like her that go over and beyond their job duties. Awesome facility, great location and amazing management (Gina)! ... Read more
    Keena P. - 2 August 2025
    I had a fantastic experience with Gina and Dorothy at CubeSmart! Both were incredibly nice and went above and beyond to assist me with my needs. Her helpful attitude made the process smooth and enjoyable. I truly appreciated her patience and knowledge. Thank you, Gina, for your outstanding service! I highly recommend reaching out to her if you need assistance at CubeSmart. ... Read more
    alaysha S. - 23 July 2025
    Gina and Dorthy are truly the definition of excellence in customer service! From the moment I walked in, they made me feel welcome, valued, and completely taken care of. Their professionalism, attention to detail, and genuine care went above and beyond anything I expected. They answered every question with patience and clarity, and made the entire storage process smooth and stress-free. It’s rare to find people who treat you like family while handling business like pros — but Gina and Dorthy do it effortlessly. CubeSmart is lucky to have them, and so am I! Highly recommend this location thanks to these two amazing women! ... Read more
    Victor S. - 14 June 2025
    Stop trusting these “STARS” and actually read through the reviews. The five star reviews on this storage are fake. PLEASE DO NOT RENT HERE. If I didn’t have so many things in here and if the location wasn’t so convenient, I would’ve been checked out. My very first day the doors were broken. They were wide open and it was trash everywhere. It also smell like pee on the inside upon entering.. my second time coming here, I saw somebody riding through on a scooter. No judgment, but they did look homeless… three or four times I saw a large truck posted outside and once I saw the occupants going inside the storage I’m pretty sure they were living inside. The carts were not available. It was said that they were stolen so the manager let me use the dolly from the office. I should’ve left then… but again the convenience is what pulls us all in smh. I have also called and left a report or “opened a case” about four times to no avail. No one has gotten back to me and the customer service people act like bots as well. This is so frustrating when you’re explaining to them that you’re paying your storage on time, but the doors are wide open which means it’s not climate controlled… or secure. Yes you can literally hear people living on the inside and people can come in and out as they wish. I never feel comfortable going inside of the building and always make sure I have my son with me. If you have a storage on any other floor, besides the first floor …You can’t even get up to the storage that you’re renting effectively because there’s no carts available so what is the purpose of the storage. Once I had to use the staircase to log about eight bins. I cried that day. Lol We got to do better for ourselves people if you have to travel a little bit further and go to another location or pay extra money then do that it is definitely worth the peace of mind! Mostly, we need to put these people out of business and stop making them rich. Needless to say, I will be moving out of here. I’ve been here for seven months and nothing has changed. The owners do not care about the storage or customers. They’re just collecting your money and raising the rate, but not fixing anything ….DIABOLICAL!! I’ve added the phone number for the top investor for Cube Smart. We all need to reach out to him asap! ... Read more
    Coach C. - 4 June 2025
    Gina did a great job of getting us started at this location. She was professional, polite, knowledgeable, and helpful. I highly recommend her at this location. My only suggestions are to have a few more carts for customers to use & to get the elevator fixed. Otherwise this location is clean & easy to access. ... Read more
    Karen M. - 8 April 2025
    This was my first experience renting a storage unit. I went in to the office to finish the rental agreement, so I could ask questions. Gina, the rep at the desk, was super helpful and friendly and really made me feel validated about choosing CubeSmart. She is absolutely stellar. Thank you, Gina! ... Read more
    Erica S. - 7 April 2025
    Kris F. - 5 April 2025
    The mannager Ms.Gina is doing a wonderful job at this site her customer service is like no other. I’ve been a customer with you all for some time now, and I must say ever since she has become the new mannager the site has done a total turn around from the cleanliness of the facilities, parking lot, and trash area. ... Read more
    Khi F. - 31 March 2025
    If i could’ve put 100 stars for the hospitality that Gina showed me I most definitely would have. She was so helpful and kind I couldn’t repay her for working with my through the process of moving my items. Her customer service is unmatched. Truly and angel on earth and she deserves a raise raise raise !! I appreciated her so much. ... Read more
    Kia B. - 21 March 2025

    About this facility

    This CubeSmart Self Storage facility, located at 2936 Memorial Drive in Atlanta, GA, offers small, medium, and large units to accommodate a variety of storage needs. With climate-controlled units, this facility is ideal for protecting sensitive items from Atlanta's humid summers and fluctuating temperatures. The availability of first-floor access and elevators ensures added convenience for customers storing heavier or bulkier items in this multi-level storage facility.

    For those seeking extra flexibility, this facility stands out with contactless renting and online payment options, making it easy to manage your storage unit remotely. Indoor access adds another layer of protection from the elements, and the presence of security cameras and an onsite manager provides peace of mind for your belongings. The facility also offers parking, making loading and unloading hassle-free.

    Whether you're decluttering, undergoing a home renovation, or need extra space for seasonal items, this CubeSmart facility’s mixture of modern amenities and secure access is a convenient solution for residents of the Memorial Drive area.

    Price comparison

    See how this facility's unit prices compare to others in Atlanta, broken down by size.

    Small $74/mo
    Location minimum Location maximum
    $13/mo $387/mo
    Medium $167/mo
    Location minimum Location maximum
    $45/mo $624/mo
    Large $307/mo
    Location minimum Location maximum
    $86/mo $1100/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    43

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    41

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    44

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 43, Transit Score®: 41, Bike Score®: 44

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Waffle House

      Food & Drinks 0.04 miles

    • Exxon

      Services 0.08 miles

    • Benjamin Moore

      Shopping 0.12 miles

    • Metro by T-Mobile

      Shopping 0.12 miles

    • Fresenius Kidney Care

      Services 0.13 miles

    • Shell

      Services 0.49 miles

    • Krystal

      Food & Drinks 0.79 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2936 Memorial Drive is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 8:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At CubeSmart Self Storage - 2936 Memorial Drive, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2936 Memorial Drive for specific restrictions and recommendations.

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