Public Storage - 2804 H.F. Shepherd Drive, Decatur, GA 30034

4.9/5 - 816 Reviews
Location:
2804 H.F. Shepherd Drive, Decatur, GA 30034
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2804 H.F. Shepherd Drive, Decatur, GA 30034

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $76/mo
    5x15 Self Storage 75 Sq. Ft.
    Elevator Access Swing First Floor Access
    $54/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $70/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $68/mo
    4x4 Self Storage 16 Sq. Ft.
    Swing First Floor Access Locker
    $11/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $131/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up First Floor Access
    $114 - $149/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access Swing First Floor Access
    $110/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $113/mo
    10x20 Self Storage 200 Sq. Ft.
    $201/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $180/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    816
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I want to take a moment to leave a review for Ms. Jackie at Public Storage. She truly went above and beyond to help me during a time when I really needed it. From the moment I spoke with her, she was patient, understanding, and very professional. Ms. Jackie took the time to explain everything clearly and made sure I was comfortable with the process. She didn’t rush me or treat me like just another customer. Instead, she showed genuine kindness and concern, which meant a lot to me. It’s rare to come across someone who is so dedicated to helping others the way she does. Because of her, my experience with Public Storage was a positive one. She went the extra mile to make sure everything was handled properly, and I truly appreciate her effort and support. Ms. Jackie, you are the best! Thank you so much for your kindness, your patience, and for going way beyond to help me. It did not go unnoticed, and I’m very grateful. ... Read more
    letty N. - 6 March 2026
    jouvens d. - 5 March 2026
    Nikki at Public Storage provided outstanding service. She was professional, knowledgeable, and very helpful from start to finish. She explained everything clearly and made sure I understood the entire process. Great customer service like hers makes a big difference. I highly recommend Ms. Coiler for anyone looking for a smooth and easy experience. ... Read more
    Derrick T. - 5 March 2026
    Public Storage provided an excellent experience from start to finish. The property was clean, secure, and well taken care of. Ms. Nikki went above and beyond with her kindness and professionalism, making the entire process easy and stress-free. She was very knowledgeable and took the time to make sure everything was handled smoothly. I felt confident storing my belongings here and would highly recommend this location—especially thanks to Ms. Nikki’s outstanding customer service. ... Read more
    Stephen S. - 15 January 2026
    ?????Nikki at Public Storage was absolutely outstanding. She was professional, knowledgeable, and incredibly helpful throughout the entire process. She took the time to explain everything clearly and made sure all my questions were answered. Customer service like hers truly makes a difference. I highly recommend working with Ms. Coiler if you want a smooth and stress-free experience. ... Read more
    Ha_Ha_2_FuNNy #. - 13 January 2026
    Over the two years I’ve been here I have experienced two price increases one insurance claim for water damage/mold and probably only gotten a manager on the phone about four times. Honestly I would’ve still given 5 stars with the water and mold issues (insurance covered it mostly) and the price increases if they just answered the phone to help customers with simple issues. Ps. If you need to speak to someone don’t pay rent wait for them to call you about payment. That trick worked every time lol (late fee maybe applied) ... Read more
    CHARLES A. - 2 October 2025
    Sarah A. - 29 September 2025
    The property manager here Tasha is not a great face to be on this company, she's never here, her professionalism is completely unprofessional. She doesn't greet you when you walk in and lacks the attention of trying to help you. ... Read more
    White c. - 28 September 2025
    Sharon J. - 4 September 2025
    Ima give this review because Natasha has really turned this store around. I love her and she keeps this place clean!! I have never seen it look like this, really! Good customer service all the time! She have you leaving feeling better than you came!! ... Read more
    Alexis B. - 29 August 2025
    Barb A. - 20 August 2025
    DBAKEEGAMING - 18 June 2025
    Andra J. - 6 April 2025
    Tawana was great! She helped me finish off my rental that I had at a different location. She was also very patient with me as I had to take an important call in the middle of her helping me. People don’t have customer service on this level these days. ... Read more
    Ifechukwu O. - 13 March 2025
    Tawana was extremely helpful with making sure that my files and storage was updated. I really appreciate the discount!!! I’ve been at the location for over 17 years!! Thank you??????. We be more caring and informative peopled like her!!! ... Read more
    Veronica B. - 9 March 2025
    rhonda p. - 11 February 2025
    Tawana was most helpful and had the best attitude! She went over and beyond to get me taken care of in a timely manner. She put me in a better mood, just came from a different storage company that rubbed me the wrong way. I wish other employees could be more like her!!!! Thanks Jeremy Q. ... Read more
    Jeremy Q. - 8 December 2024

    About this facility

    Located at 2804 H.F. Shepherd Drive in Decatur, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate different storage needs. The indoor units provide added protection from the elements, while the drive-up access makes loading and unloading especially convenient. Units come equipped with features like roll-up or swing doors, and elevators simplify access to upper-level units.

    This facility includes several amenities for a secure and convenient experience, such as a security camera system and the presence of an onsite manager for added peace of mind. The property also offers parking, which can be used for vehicle storage. With first-floor access available, customers can easily access their belongings without hassle.

    For added convenience, this facility accepts credit cards, allows online payment, and even offers retail moving supplies on-site. This property is ideal for Decatur residents looking for secure and accessible storage backed by modern features.

    Price comparison

    See how this facility's unit prices compare to others in Panthersville, broken down by size.

    Small $56/mo
    Location minimum Location maximum
    $11/mo $76/mo
    Medium $117/mo
    Location minimum Location maximum
    $104/mo $139/mo
    Large $191/mo
    Location minimum Location maximum
    $144/mo $290/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    67

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    42

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 67, Bike Score®: 42

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Popeyes

      Food & Drinks 0.22 miles

    • Wendy's

      Food & Drinks 0.24 miles

    • Dunkin'

      Food & Drinks 0.25 miles

    • South DeKalb Mall

      Shopping 0.25 miles

    • Dollar General

      Shopping 0.31 miles

    • Family Dollar

      Shopping 0.34 miles

    • Dollar Tree

      Shopping 0.39 miles

    • South Decatur Station Decatur Post Office

      Services 0.42 miles

    • DeKalb County South Precinct Police Station

      Services 0.44 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 2804 H.F. Shepherd Drive is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2804 H.F. Shepherd Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2804 H.F. Shepherd Drive for specific restrictions and recommendations.

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