CubeSmart Self Storage - 3900 Cascade Road, Atlanta, GA 30331

4.7/5 - 406 Reviews
Location:
3900 Cascade Road, Atlanta, GA 30331
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 8:30 a.m. - 5 p.m.

CubeSmart Self Storage - 3900 Cascade Road, Atlanta, GA 30331

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $96/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $89/mo
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled First Floor Access
    $180/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $96/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled First Floor Access
    $94/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $78/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $75/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $219/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $182/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $184/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $121/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $390/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    406
    Number of reviews

    Read some helpful reviews of CubeSmart Self Storage, shared by real renters with genuine experiences and honest opinions.

    I have been a long time customer of the Cascade Road CubeSmart facility. However, I will never rent from Cubesmart again. Although the facility is very convenient to where I live and the young man that manages is very polite. But, he couldn't resolve my issue. I moved to a much smaller unit, I am now being charged more than I was originally quoted and more than than larger unit that I orginally rented. To bring attention to this matter I've made 3 phone calls, an email and a regular mailed letter. I have yet to hear from anyone at Cubesmart. I feel ignored and totally disrespected. I have been a customer since they've been in our community and this issue begin September 9 2025. ... Read more
    Judy J. - 25 October 2025
    Rashaad's professional service was excellent. It is comforting to have people like him, with great customer service, manage the place where your possessions are. During a time of transition, he offered ease of mind. ... Read more
    Kerwin W. - 30 August 2025
    No one really calls you back. Anytime it's a power outage , the elevators will lock you in and sometimes you can't reach anyone because the emergency button doesn't work. First responders had to come on 5/17/25 and 8/30/25 and on several other events over the summer to free customers. Cub Smart needs an emergency generator. Additional I was told by customer service if I move from one unit to another unit a balance will be issued to my card or a credit . I moved in the middle of the time to pay , again, from 3216 to a smaller unit yesterday and now it's red tape to get a credit and or a refund. I'm an African American, disabled senior and it was tough during power outages trying to go down 3 flight of stairs in the dark at 7pm , several times in 90 degrees during the summer at the Cub Smart location on Cascade Rd in Atlanta Georgia. Cub Smart will not respond to the BBB . Cub Smart is sad of a busines . ... Read more
    Terrence S. - 21 August 2025
    Amber F. - 8 August 2025
    The staff at the Cascade Rd. location in Atlanta, GA were very friendly and helpful. Reserved my storage unit with ease! Great customer service from Rashad who walked me through using my access code for the first time and ensuring I knew how to lock my unit! ... Read more
    Diona T. - 3 August 2025
    The facility was clean the office halls and the elevator was very clean and well lighted, and a nice secure safe storage unit facility. Rashad was the best Agent ever! My only concern is the two carts to move your things from your car to the storage unit and if the office is not open, you cannot use the carts ... Read more
    Shun B. - 16 June 2025
    My experience over the phone with customer service was terrible. I ask for 10x10 storage . He said that it was available, he gave me the price and took my information. When I arrived at the storage facility the storage unit was not what I requested. I went inside to change unit the representative at the desk said I could not get my funds refunded she then requested another fee for the bigger storage unit. I did not remove the green lock pad from the first unit before I went into the office. I am do a refund for unit 2048. This experience was very misleading. ... Read more
    Teresa A. - 1 April 2025
    Rashad was very kind a great listener And he’s a good customer service type of guy. In fact I believe he should train other employees on how to do this job the right way he’s a good soul and a good employee. ... Read more
    Dee W. - 1 April 2025
    Marilyn A. - 28 March 2025
    Saturday at 3pm I specifically asked prior to renting a unit if I would be able to access if after closing and was told as long as a I paid online I would be good to go. My lock and welcome kit would be inside the unit. So after doing so I packed up my things cause I had to be moved by a certain time which at this point is today. I go to take things to my unit at 7 that evening as we should have had access till 10pm. Once I typed in my code and went in no carts were available and as a woman with knee and back issues that was a big blunder but I had to get the stuff moved so I went to look for my unit. Upon exiting the elevator to locate my unit on the 3 floor the whole area around the elevator reeked of urine smell. When I find that the unit I was renting had a lock on it. There was no way to locate or speak with anyone as it was Saturday, the primary reason for calling to ensure I would be able to get my items put in storage. Now today which is Sunday so they are closed till tomorrow. Now I’m out of moving help and money because what I was told and paid for wasn’t honored. Another man pulled up as all this was happen and stated that this was a regular occurrence. Had I known this was gonna be a start to dealing with this facility I would have just figured something else out. Now I have to wait till Monday and hope I can get my thing moved in one day. How can this even be rectified. I’m upset disappointed and sore from having to pack and unpack my things to not get anything done once paid my money. Smh what kind of business is this. ... Read more
    frelicia b. - 16 March 2025
    Clean, secure, and customer service was great!! From accessing my unit to getting everything set up was a breeze. Online is faster than in person but it worked!! Instructions were simple and my code to get in was a breeze. Even though it was other people bringing in stuff they were nice also so I have no complaints so far!! ... Read more
    aundrea J. - 2 March 2025

    About this facility

    Located at 3900 Cascade Road in Atlanta, GA, this CubeSmart facility offers small, medium, and large storage units, making it a practical choice for a variety of needs, from seasonal items to household furniture. The facility includes climate-controlled units, ideal for protecting your belongings from Atlanta’s hot and humid summers.

    This facility provides indoor access via elevators and first-floor access, ensuring an easy and convenient storage experience. Enhanced security measures such as security cameras and an onsite manager offer peace of mind. For added convenience, this CubeSmart facility supports contactless renting and online payment, allowing you to manage your storage needs from the comfort of your home. Parking is available on-site, and moving supplies can be purchased through the retail availability feature.

    With its climate-controlled units and modern amenities, this location is especially suited for individuals or families seeking secure, accessible storage in the Atlanta area.

    Price comparison

    See how this facility's unit prices compare to others in Atlanta, broken down by size.

    Small $101/mo
    Location minimum Location maximum
    $13/mo $387/mo
    Medium $177/mo
    Location minimum Location maximum
    $45/mo $624/mo
    Large $390/mo
    Location minimum Location maximum
    $86/mo $1100/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    47

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    21

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 47, Bike Score®: 21

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Chick-fil-A

      Food & Drinks 0.26 miles

    • Walgreens

      Services 0.33 miles

    • Citizens Trust Bank

      Services 0.36 miles

    • SunTrust

      Services 0.38 miles

    • Wingstop

      Food & Drinks 0.4 miles

    • Applebee's

      Food & Drinks 0.42 miles

    • Domino's

      Food & Drinks 0.42 miles

    • Publix

      Grocery Stores 0.43 miles

    • Smoothie King

      Food & Drinks 0.46 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3900 Cascade Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 8:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At CubeSmart Self Storage - 3900 Cascade Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3900 Cascade Road for specific restrictions and recommendations.

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