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Public Storage - 820 Fairburn Road SW, Atlanta, GA 30331

4.8/5 - 474 Reviews
Location:
820 Fairburn Road SW, Atlanta, GA 30331
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 820 Fairburn Road SW, Atlanta, GA 30331

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $151/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $112/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $92 - $110/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up First Floor Access
    $92/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $87/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $83/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $75 - $83/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $75/mo
    5x5 Self Storage 25 Sq. Ft.
    Roll-Up First Floor Access
    $68/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Locker Elevator Swing
    $55/mo
    4x4 Self Storage 16 Sq. Ft.
    Climate-Controlled Swing First Floor Access Locker
    $45/mo
    13x10 Self Storage 130 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $183/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $184 - $217/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $181/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up First Floor Access
    $177/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $152/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $177/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $138 - $182/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up First Floor Access
    $138/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $301/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $216 - $282/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $312/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Car Storage Drive-up Access Other Vehicle Storage Outdoor Access Parking RV Storage
    $240/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $282/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $281/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $242 - $285/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    474
    Number of reviews

    Read some helpful reviews of Public Storage, 820 Fairburn Road SW, Atlanta, GA 30331, shared by real renters with genuine experiences and honest opinions.

    Maine M. - 5 September 2026
    Great customer Service Aaliyah exemplified what putting the customer first means. She deserves recognition for her attention to detail. I apologize for not remembering the other workers names but I will be sure to add them if I have any other reviews. ... Read more
    Travis H. - 29 August 2026
    I had a great experience working with Aaliyah at the storage facility. She was friendly, professional, and very helpful throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure I found the right storage option for my needs. Her positive attitude and excellent customer service made the experience smooth and stress-free. Aaliyah truly goes above and beyond for customers, and I highly recommend her to anyone needing storage services. Thank you, Aaliyah, for your outstanding help! ... Read more
    Andrea W. - 7 June 2026
    Shonte B. - 27 May 2026
    I just rented a storage unit from the Public Storage @ the Fairburn location and I just received the best customer service from Terk! She was very knowledgeable and helpful in helping me to choose the right unit. She made the process so smooth & easy to the point I didn't want to comparison shop any other storage facilities! She was very pleasant and informative. Terk made me believe that great customer care and service still exists! Great job! I recommend renting from them! Ask for Terk! She’s one of the best???? ???? ???? ... Read more
    JaeWorld W. - 21 May 2026
    I had an excellent experience at Public Storage thanks to the outstanding service provided by Aliyah and Turk. From the moment I arrived, they were both incredibly professional, friendly, and attentive. They took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and stress-free. It’s rare to find customer service that feels this genuine and helpful. Aliyah was especially patient and knowledgeable, making sure I understood all my options and helping me find the best solution for my needs. Turk was equally impressive—very courteous, efficient, and clearly committed to making sure customers feel welcomed and taken care of. I also want to mention a previous experience I had with T, who was just as wonderful. T provided the same level of professionalism and kindness, setting a high standard for customer service at this location. It’s clear that this team truly cares about their customers. Because of Aliyah, Turk, and my earlier experience with T, I would absolutely recommend this Public Storage location to anyone looking for a clean, well-managed facility with exceptional staff. Great service like this really makes a difference! ... Read more
    Carol R. - 6 March 2026
    During my recent visit, I was greeted by Aaliyah and Abdul. My phone is currently off and only working on WiFi. Aaliyah was kind enough to share her hotspot with me so I can get a uber back to my home. This kind of service is what keeps customers like me coming back. I’m in the midst of a hard season and the kindness of Aaliyah and Abdul definitely lifted a bit of weight off my shoulders. Thank you so much for your great service Aaliyah and Abdul. ... Read more
    Sherell B. - 30 October 2025
    The biggest issue with this facility was the rental rate. I had a 5x5 unit (the size of a very small closet) that eventually rose to a rental rate of $156, which is why I finally moved out. Ot didn't start at that amount though. In the year I rented, my rate went from $53/month to the $156/month. Ridiculous! The elevator didn't work half the time, it was extremely difficult to find carts to use, even on the very quiet low volume days. I was unable to make payments on the app and the staff couldn't fix it, so I had to call each month to receive a link. There were no garbage disposals; therefore, there was always trash/clothes outside of the door and it smelled like pee on the inside often. When I moved out mid month, I was told I would not receive a refund for the 2 weeks I did not use the unit after move out; however, I would have been able to pay a prorated amount had I moved in mid-month. It just doesn't make sense. The location was good... ... Read more
    Shondra G. - 30 September 2025
    Cynthia M. - 28 September 2025
    I rented a unit from this property for a year. It was very expensive. They raised my price from $220-$300 after only a few months. That’s a big difference. The whole time the roof was leaking and my property was being damaged. When I tried to make a claim, they told me that I had to pay for it. Never rent from this property never rent from this property. It’s never clean. You can never find dollies or cards. They don’t have any anywhere. ... Read more
    Crecia T. - 26 September 2025
    Bru D. - 20 August 2025
    So far it’s been nothing but a pleasure meeting the Public storage team at 820 Fairburn road Aaliyah was very helpful. I was going to order my unit online but she gave me insight on me coming in have me the opportunity to pick exactly where I wanted to be out of the available areas thank you for turning my bad day into an ok day Aaliyah ... Read more
    Tasheya H. - 29 July 2025
    When it comes to great, exceptional service, Tee went above and beyond to accommodate, by providing nothing but the best experience I've received in a very long time. She literally went out of her way to help me with the paperwork and move in process. Thank you so so much for your help and all you do. ... Read more
    Jasmine W. - 29 April 2025
    I love this place from start to finish! It was easy to rent a storage unit then once I get there staff was so courteous & professional. Staff by the name of Te went out of her way to make sure I had everything I needed which was especially helpful considering the type of day I had. I’m so pleased she made this transition easy and I truly appreciate it. Thank you ?????? ... Read more
    Carol - 17 April 2025
    I got so lucky ending up at this storage location! I meant to book at the Fairburn location but accidentally booked for the Donald Lee location and felt overwhelmed thinking about how much effort it would take to transfer everything over here. Aaliyah made the process so simple and easy and didn’t make me feel like I was burdening her with this task. Within 15 minutes I was ready to go at the Fairburn location , and she even got me some money back ! Aaliyah is super cool, friendly, and went out of her way to get me the $1 promotion I originally signed up for. Had to call her manager and everything. This is the best location with the best staff. Ask for Aaliyah ! ... Read more
    Annette T. - 28 March 2025
    I went online to reserve a rental unit and immediately received a phone call from Ms. Tee. I must say she was nothing but professional and nice throughout the entire process. Thank you for the excellent customer service and showing me my rental unit. Thank you Ms. Tee!! ... Read more
    Candice B. - 25 March 2025
    Public storage on Fairburn Road is great. Very professional and knowledgeable customer service team. I even left a tip with one of the team members Aaliyah, she was great. Keep up the good work public storage. ... Read more
    Ron W. - 6 February 2025
    Robert H. - 23 January 2025
    channey p. - 3 January 2025

    About this facility

    Located at 820 Fairburn Road SW, this Public Storage facility in Atlanta offers storage solutions for a variety of needs, with small, medium, and large units available. The facility is well-suited for residents and businesses in the area, providing flexible storage options in a convenient location.

    This facility is equipped with climate-controlled units, ensuring that sensitive items are protected from Atlanta's fluctuating temperatures and high humidity. With features like drive-up access, indoor units, and elevators, moving your belongings in and out is simple and efficient. The property also offers parking and RV storage, making it an excellent choice for vehicle owners. For added peace of mind, the facility is monitored by security cameras and has an onsite manager readily available.

    Other conveniences include online payment options for hassle-free account management and a retail section with moving supplies to streamline your packing process. This Public Storage facility is ideal for anyone in the Atlanta area seeking secure and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Atlanta, broken down by size.

    Small $85/mo
    Location minimum Location maximum
    $13/mo $410/mo
    Medium $166/mo
    Location minimum Location maximum
    $57/mo $650/mo
    Large $268/mo
    Location minimum Location maximum
    $82/mo $1177/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    30

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    37

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    24

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 30, Transit Score®: 37, Bike Score®: 24

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Walmart Supercenter

      Grocery Stores 0.37 miles

    • Wingstop

      Food & Drinks 0.6 miles

    • Publix

      Grocery Stores 0.61 miles

    • Chick-fil-A

      Food & Drinks 0.64 miles

    • Citizens Trust Bank

      Services 0.66 miles

    • Wendy's

      Food & Drinks 0.69 miles

    • Tidal Wave Auto Spa

      Services 0.72 miles

    • Walgreens

      Services 0.72 miles

    • Applebee's

      Food & Drinks 0.74 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 820 Fairburn Road SW is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 820 Fairburn Road SW, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 820 Fairburn Road SW for specific restrictions and recommendations.

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