Extra Space Storage - 890 Chattahoochee Avenue NW, Atlanta, GA 30318

4.9/5 - 828 Reviews
Location:
890 Chattahoochee Avenue NW, Atlanta, GA 30318
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 890 Chattahoochee Avenue NW, Atlanta, GA 30318

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $140/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $156/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $113/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $184/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $137/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $156/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $113/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $99 - $120/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $74/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $265/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $265/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $184/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $181/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $338/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $505/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $419/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $422/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $374/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $430/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $338 - $623/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $332/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    828
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    I want to give the 5 stars to Cevon Virgo at the Howell Mill location. To no fault of his own, the process of signing up for a new unit took almost 45 minutes. But he persisted to find a solution to the technical problems, and found one. His customer service is really above and beyond expectations! I have not used the unit yet, but I like the location, it looks clean and well supervised. ... Read more
    Ingrid A. - 26 January 2026
    Myasia and Sarah provided outstanding customer service — true gems. From the moment we connected, they went above and beyond to make sure everything was smooth, professional, and handled with care. Myasia and Sarah were both attentive, reliable, and genuinely care about the people they’re helping. You can tell they take pride in what they do, and it shows in every interaction. They don’t just meet expectations — they exceed them. ... Read more
    Cahdejah W. - 24 November 2025
    I had an excellent experience at Extra Space Storage thanks to the outstanding service from Myasia. She was extremely helpful, knowledgeable, and patient throughout the entire process. She made sure I understood all my options and helped me choose the perfect unit. It’s rare to receive customer service this good. She truly went above and beyond. Highly recommend this location! ... Read more
    Omari W. - 24 November 2025
    I came in earlier today just to move a few things in my unit, and on my way out I popped into the front office to ask about pricing of other sized units. The two ladies working the front desk were amazing; not only were they able to quickly help me out, I also wound up sticking around to chat with them for an extra twenty minutes because they were so kind and inviting. Huge kudos to the gals! They alone made me much more satisfied with my overall experience with Extra Space. ... Read more
    Bryan S. - 24 October 2025
    We stopped by to asks a few questions about possibly renting a storage space. Daeja & Erica were so helpful. They went over every question we had in full detail. They even gave us a quick tour of the unit we ended up going with. They were great to work with. ... Read more
    Ammie B. - 1 October 2025
    Stacey A. - 25 August 2025
    Celeste and Sarah were very professional, thorough and hilarious. Was considering Public Storage and I can tell by the employees and cleanliness I made the right decision. They went over the contract with me in person even though I signed up online, again very throrough, patient and professional. ... Read more
    Yakub B. - 20 August 2025
    This Review goes out to Celeste, From the moment I walked in she greeted me with a beautiful smile and a kind welcome. I had started out with a reservation for a small unit but when I went and checked it out it just wasn’t enough room. That being said she took time and to help me find the right size that I was comfortable with @ was able to get me set up in a matter of less than 30 minutes. I greatly appreciated all her help. The facility itself is very clean, their process was easy, The app is user friendly , & the Team at the front were simply great!!!! ... Read more
    Morgan E. - 22 July 2025
    Olivia L. - 31 March 2025
    Celeste was amazing! Great service and care during this tough time. I’m actually looking forward to unpacking now cause i get to see that infectious smile! Thanks for all your help.. I’d leave more stars if i could. This is a great location that’s well taken. Care of and of course, with Celeste and her genuine, positive attitude. ... Read more
    Ta'Shon G. - 27 March 2025
    I had the pleasure of working with Celeste at this location. She was so easy to work with. She went above and beyond in customer service. She helped me pick the size unit I needed for the amount of items I had to store. Celeste made my moving experience so easy without any stress. I highly recommend. Excellent customer service. ... Read more
    Debra - 19 March 2025
    I have never been treated so poorly by a customer service worker as I was by Sarah. From the very beginning, her attitude was unprofessional and dismissive. We faced a difficult situation where our belongings were at risk of being auctioned, and despite informing her that we could pay the balance in full the same day, she still allowed our items to be auctioned off. To make matters worse, we were never informed of the auction time, leaving me blindsided because the unit wasn’t in my name. When I reached out to corporate for help, I was told that it was ultimately at the manager’s discretion, and Sarah still refused to assist us in retrieving our belongings. Our entire lives were in that storage unit, and she showed absolutely no compassion or willingness to help. She even claimed she would call me back to see what could be done, but to this day, I have not heard a word from her. While Sarah may be good at getting people signed up for storage units, she is completely unhelpful when customers find themselves in challenging situations. Her demeanor was consistently rude, cold, and mean, making it clear that she is not suited for a role in customer service. It feels like she is there only for a paycheck, not to genuinely help customers. I wouldn’t recommend doing business at this location as long as Sarah is there. Customer service is about empathy, professionalism, and solutions, and she offers none of these. ... Read more
    Taylor - 14 January 2025
    Sarah was great. She helped me maintain my current rate for the unit. She gets 5 stars but the corporation of Extra Storage who changes and charges a new rate every 6 months and adds $45 or more additional to your rental each month lowers the company overall rating. I cannot wait to be able to move back home and get my things out of storage. It's really expensive. ... Read more
    Ranika H. - 13 January 2025

    About this facility

    Located at 890 Chattahoochee Avenue NW in Atlanta, this Extra Space Storage facility offers a range of unit sizes, from small to large, suitable for various storage needs. Whether you're downsizing, decluttering, or storing seasonal items, this facility provides practical solutions.

    The climate-controlled units are ideal for protecting your belongings from Atlanta's hot and humid summers, ensuring sensitive items like electronics, furniture, and documents remain in excellent condition. With drive-up access and elevators in its multi-level storage, loading and unloading is hassle-free. The facility also features indoor access, adding an extra layer of convenience and protection for your items. Ample parking is available, and the gated property is monitored by security cameras for added peace of mind.

    This Extra Space Storage location also supports modern conveniences like contactless renting and online payment, making it easy to manage your storage needs. For those in need of moving supplies, retail items are available onsite. With its comprehensive features and a dedicated onsite manager, this facility is an excellent choice for individuals and businesses in Atlanta seeking secure, accessible storage.

    Price comparison

    See how this facility's unit prices compare to others in Atlanta, broken down by size.

    Small $130/mo
    Location minimum Location maximum
    $13/mo $387/mo
    Medium $224/mo
    Location minimum Location maximum
    $45/mo $624/mo
    Large $395/mo
    Location minimum Location maximum
    $86/mo $1100/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    79

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    36

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    72

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 79, Transit Score®: 36, Bike Score®: 72

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • QuikTrip

      Services 0.05 miles

    • DriveThru Urgent Care

      Services 0.07 miles

    • Flip Burger

      Food & Drinks 0.09 miles

    • Waffle House

      Food & Drinks 0.11 miles

    • Fidelity

      Services 0.11 miles

    • Atlanta Bike Tech

      Shopping 0.11 miles

    • Atlanta Fire Rescue - Station 23;Atlanta Fire Rescue Department - Fire Station 23

      Services 0.13 miles

    • Wingstop

      Food & Drinks 0.19 miles

    • Arby's

      Food & Drinks 0.2 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 890 Chattahoochee Avenue NW is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 890 Chattahoochee Avenue NW, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 890 Chattahoochee Avenue NW for specific restrictions and recommendations.

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