StorQuest Self Storage - 3485 Bill Arp Road, Douglasville, GA 30135

5/5 - 154 Reviews
Location:
3485 Bill Arp Road, Douglasville, GA 30135
Office hours:
24/7 ACCESS
  • Mon-Tue: 9 a.m. - 6 p.m.
  • Thu-Sat: 9 a.m. - 6 p.m.
24/7 ACCESS

StorQuest Self Storage - 3485 Bill Arp Road, Douglasville, GA 30135

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $103/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $25/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $232/mo
    10x15 Self Storage 150 Sq. Ft.
    $207/mo
    10x12 Self Storage 120 Sq. Ft.
    $185/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $116/mo
    10x25 Self Storage 250 Sq. Ft.
    $273/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • First Floor Access
    • Online Payment

    Customer reviews

    5/5
    Average rating
    154
    Number of reviews

    Read some helpful reviews of StorQuest Self Storage, 3485 Bill Arp Road, Douglasville, GA 30135, shared by real renters with genuine experiences and honest opinions.

    I have had the worse experience at this facility. First, for being a newly built building the ceiling caved in on our storage unit! Installation all over my clothes, sofas, tvs, etc. Michael, the manager told me that we had insurance, never informing us that if you’re late on a payment it cancels! He’s also quite the liar. Telling me the insurance policy comes with the unit. Clearly he doesn’t know every aspect of his job! This place is awful! I wouldn’t recommend this to any family that is going through hardship and needs to place their things in a storage facility! The cheap fees they try to lure you in with is also a joke! The price will rise! Go somewhere else don’t waste your time at this place! Public storage is right down the street! ... Read more
    lashelle l. - 26 May 2026
    I had a great rental experience here. The prices are great and it is very nice and clean. Michael the manager is AMAZING! He is so friendly, helpful and nice. He made the experience a 1000/10. I can't say enough good things about him! ... Read more
    Jalen C. - 23 May 2026
    I want to take a moment to recognize the outstanding customer service Michael provided during our visit. From the very beginning, he took the time to properly introduce himself, which immediately made us feel welcomed and valued. He was incredibly knowledgeable and made sure we had all the information we needed, answering every question thoroughly and patiently. What truly stood out was his professionalism combined with genuine friendliness. Michael didn’t rush the interaction, he made sure we were comfortable, informed, and confident in our decisions. His positive attitude and attention to detail reflect exceptionally well on your company. Team members like Michael are a huge asset to your organization. His level of care and dedication absolutely deserves recognition. ... Read more
    Ronte S. - 27 February 2026
    I had a great experience working with Michael at the storage facility. He was extremely fast, efficient, and made the entire process smooth and stress-free. The facility itself is very clean and well-maintained, which immediately gave me confidence in storing my belongings there. The pricing is very reasonable for the quality and convenience offered. I also really appreciate that there’s a restroom on site and 24-hour access, which makes everything even more convenient. Overall, excellent service and a great facility — highly recommend! ... Read more
    william m. - 19 February 2026
    I had a really tough day after being evicted, and Michael’s customer service truly meant a lot to me. He was kind, understanding, and able to relate to what I was going through, which made the whole experience so much easier. His compassion and professionalism really stood out. Great work, StorQuest — and thank you, Michael, for going above and beyond when I needed it most. ... Read more
    Rosa S. - 19 February 2026
    Michael at the storage facility was incredibly informative, helpful, and personable throughout the entire process. He took the time to explain everything clearly and made sure I felt comfortable choosing the right storage unit. His customer service was excellent, and he truly went above and beyond to make the experience easy and stress-free. Highly recommend working with Michael! ... Read more
    Richard T. - 9 February 2026
    Michael provided excellent customer service at the storage facility. He was very nice, professional, and patient, taking his time to help my husband and me find the perfect storage unit for our needs. He made the whole process easy and stress-free. We truly appreciate his help and highly recommend ... Read more
    Tyesha S. - 16 January 2026
    The store manager Michael was such a sweetheart and was very professional. He took his time to blow out and mop my unit before I moved in and made sure to handle me with care and concern. I will be using StorQuest for all my future storage needs. Thank Michael. Your exceptional service was greatly appreciated after a long day at work! ... Read more
    NATASHA L. - 27 August 2025
    My representative Michael was amazing . He was very kind and considerate. He not only provided me with the best customer service, but also guided me throughout the entire process. My rental experience was easy and the price was affordable. Will definitely refer others to Michael at StorQuest for storage rentals. ... Read more
    Meldoshia R. - 3 August 2025
    jeremiah b. - 24 July 2025
    I wanted to commend Michael for his outstanding customer service. I recently came in feeling very upset due to a recent eviction, and Michael was incredibly knowledgeable, helpful, and understanding throughout the rental process. He is a truly nice person, and I wish I could give him 1000 stars for his exceptional service. God bless this young man. ... Read more
    Ibn M. - 22 July 2025

    About this facility

    Located at 3485 Bill Arp Road in Douglasville, Georgia, this StorQuest facility offers a variety of small, medium, and large unit sizes to suit different storage needs. Whether you’re clearing out a garage, storing business inventory, or preparing for a move, the units here are designed with convenience and accessibility in mind.

    This facility features climate-controlled units, an important amenity for Douglasville’s humid climate, as it helps protect your belongings from damage caused by moisture and temperature fluctuations. The drive-up access and first-floor access make loading and unloading hassle-free, while indoor options offer additional protection from the elements. Secure parking is available, making it a suitable choice for vehicle storage, and the facility accommodates 24-hour access, perfect for those with unpredictable schedules.

    Security is a priority, with security cameras, gated entry, and an onsite manager ensuring peace of mind. For added convenience, this facility offers contactless renting, online payment, and a retail shop for moving supplies. This StorQuest facility is ideal for Douglasville residents and businesses seeking flexible, secure, and accessible storage options.

    Price comparison

    See how this facility's unit prices compare to others in Douglasville, broken down by size.

    Small $64/mo
    Location minimum Location maximum
    $25/mo $170/mo
    Medium $185/mo
    Location minimum Location maximum
    $59/mo $382/mo
    Large $273/mo
    Location minimum Location maximum
    $97/mo $686/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    46

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    28

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 46, Bike Score®: 28

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Martin's

      Food & Drinks 0.13 miles

    • Papa John's

      Food & Drinks 0.18 miles

    • Archaic Comic & Games

      Shopping 0.21 miles

    • First Plus Hospital

      Services 0.34 miles

    • Publix

      Grocery Stores 0.38 miles

    • Shell

      Services 0.39 miles

    • Regions Bank

      Services 0.4 miles

    • Dickey's Barbecue Pit

      Food & Drinks 0.41 miles

    • Chase

      Services 0.42 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3485 Bill Arp Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At StorQuest Self Storage - 3485 Bill Arp Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3485 Bill Arp Road for specific restrictions and recommendations.

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