Public Storage - 20 East University Drive, Arlington Heights, IL 60004

4.8/5 - 345 Reviews
Location:
20 East University Drive, Arlington Heights, IL 60004
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 20 East University Drive, Arlington Heights, IL 60004

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Elevator Access Swing
    $99/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $80 - $81/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $54/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing
    $39/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $186/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up
    $147 - $171/mo
    10x10 Self Storage 100 Sq. Ft.
    Swing
    $138/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $136/mo
    15x25 Self Storage 375 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $398/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Car Storage Drive-up Access Other Vehicle Storage Outdoor Access Parking RV Storage
    $249/mo
    10x25 Self Storage 250 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $186/mo
    10x25 Self Storage 250 Sq. Ft.
    Elevator Access Swing
    $149/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $392/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access Roll-Up
    $308/mo
    10x20 Self Storage 200 Sq. Ft.
    Swing
    $259/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    345
    Number of reviews

    Read some helpful reviews of Public Storage, 20 East University Drive, Arlington Heights, IL 60004, shared by real renters with genuine experiences and honest opinions.

    Knowledge B. - 6 June 2026
    Maleigha was very helpful. I rented a unit with her assistance. She took the time to answer several questions before I was comfortable with my renting decision. **September '25 update** Shanena the building manager is great and very helpful. If it were based on her alone, the rating would still be 5 stars. I am changing my rating to bring awareness for potential renters about Public Storage's greed policy. I had completely moved out on the first of the month and a message was left due to the holiday. Public Storage will still charge the entire month's rent, while not providing you access to the unit for the rest of the month. They can essentially collect rent twice from two different renters for the same month. They are covered by the signed policy, but to offer no prorate or leniency option is very greedy. Any future renters should be aware of this. ... Read more
    Chris P. - 3 September 2025
    Byron W. - 18 August 2025
    Carol L. - 5 August 2025
    Yurii P. - 12 February 2025
    ????? ?. - 22 January 2025
    Carlos A. - 12 November 2024
    Chuck V. - 27 July 2024
    Armi J. - 14 June 2024
    We placed a reservation to come in & view the unit to get an idea of the size & space before we can confirm the order. Within few min. Shanena reached out to us which was very helpful. She sounded very courteous & helpful, so we confidently booked an appointment to visit the facility. She happily greeted us upon arrival, showed us to the unit & explained us how the reservations/cancellations work. She made us feel comfortable as this is the first time ever we are planning to do the move ourselves. She understood our hesitation and provided many available options with other locations as well. Great job !! Kudos to her. ... Read more
    Balamurugan S. - 27 April 2022

    About this facility

    Conveniently located at 20 East University Drive in Arlington Heights, IL, this Public Storage facility offers a variety of small, medium, and large units to meet diverse storage needs. Whether you’re downsizing, decluttering, or need extra space for seasonal items, the broad unit selection ensures flexibility for any storage requirement.

    For added convenience and protection, this facility features climate-controlled units—a vital amenity in Illinois to protect your belongings from humidity and temperature changes. The property includes options like drive-up access and indoor storage, making it simple to store and retrieve items regardless of your needs. Elevators and first-floor access add to the facility's accessibility, making multi-level storage easy to navigate. For vehicle enthusiasts, the facility also offers parking and RV storage, catering to those needing space for larger vehicles.

    Security is a priority with security cameras, a gated access system, and an onsite manager to monitor the property. The convenience extends further with contactless renting, online payment options, and a retail section for moving supplies. This facility is ideal for Arlington Heights residents seeking secure, flexible storage solutions with modern amenities.

    Price comparison

    See how this facility's unit prices compare to others in Arlington Heights, broken down by size.

    Small $68/mo
    Location minimum Location maximum
    $30/mo $269/mo
    Medium $152/mo
    Location minimum Location maximum
    $91/mo $485/mo
    Large $277/mo
    Location minimum Location maximum
    $101/mo $681/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    68

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    48

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 68, Bike Score®: 48

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Elite Athletic

      Recreation & Entertainment 0.08 miles

    • Arlington Heights Health Center

      Services 0.1 miles

    • Arlington Heights Fire Station 4

      Services 0.17 miles

    • Randall A. Wolff & Associates, Ltd.

      Services 0.21 miles

    • McDonald's

      Food & Drinks 0.38 miles

    • Popeyes

      Food & Drinks 0.38 miles

    • Oberweis

      Food & Drinks 0.39 miles

    • Starbucks

      Food & Drinks 0.4 miles

    • Noodles & Company

      Food & Drinks 0.4 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 20 East University Drive is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 20 East University Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 20 East University Drive for specific restrictions and recommendations.

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