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Public Storage - 20 East University Drive, Arlington Heights, IL 60004

4.8/5 - 353 Reviews
Location:
20 East University Drive, Arlington Heights, IL 60004
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 20 East University Drive, Arlington Heights, IL 60004

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $113/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $106/mo
    5x15 Self Storage 75 Sq. Ft.
    Elevator Access Swing
    $84/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $44 - $51/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $41 - $43/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing
    $32/mo
    4x10 Self Storage 40 Sq. Ft.
    Elevator Access Swing
    $39/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator Swing
    $36/mo
    15x10 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $205/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $156/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $103 - $124/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up
    $103 - $123/mo
    10x10 Self Storage 100 Sq. Ft.
    Swing
    $95/mo
    15x25 Self Storage 375 Sq. Ft.
    Roll-Up
    $575/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Car Storage Drive-up Access Other Vehicle Storage Outdoor Access Parking RV Storage
    $384/mo
    10x30 Self Storage 300 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $382/mo
    10x25 Self Storage 250 Sq. Ft.
    Elevator Access Swing
    $230/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access Roll-Up
    $196/mo

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    353
    Number of reviews

    Read some helpful reviews of Public Storage, 20 East University Drive, Arlington Heights, IL 60004, shared by real renters with genuine experiences and honest opinions.

    We’ve had a unit here for about 2 months and the elevator worked for the first 2 weeks. It’s been dead for over a month straight now with seemingly no effort to fix it. What an incredibly poorly designed building that each half of the second floor is only serviced by a single elevator and what an incredibly poorly run facility that they won’t repair them when they break down. ... Read more
    Brian D. - 30 July 2026
    The unit i rented is actually 7.5' x 9.5'x 9.5'. I wish id looked at the reviews first. I paid for a 7.5' x 10' unit. Before I booked i tried to call and get more information but only bot bots along the way. However that wasn't a deal breaker. If you like to preplan a space like me, then you'd understand my frustration when I arrived to the unit to find that not only is the building hot and humid (supposed to be climate controlled) but when I measured and found it smaller. Half a foot definitely makes a difference. And trying to get in contact with anyone is so annoyingly difficult. Also the "lock fee" is automatically added and only refunded if you don't use it. But there's no way to determine if it was used. If you're desperate then this is the place for you. ... Read more
    quin w. - 2 July 2026
    Knowledge B. - 6 June 2026
    Maleigha was very helpful. I rented a unit with her assistance. She took the time to answer several questions before I was comfortable with my renting decision. **September '25 update** Shanena the building manager is great and very helpful. If it were based on her alone, the rating would still be 5 stars. I am changing my rating to bring awareness for potential renters about Public Storage's greed policy. I had completely moved out on the first of the month and a message was left due to the holiday. Public Storage will still charge the entire month's rent, while not providing you access to the unit for the rest of the month. They can essentially collect rent twice from two different renters for the same month. They are covered by the signed policy, but to offer no prorate or leniency option is very greedy. Any future renters should be aware of this. ... Read more
    Chris P. - 3 September 2025
    Byron W. - 18 August 2025
    Carol L. - 5 August 2025
    Yurii P. - 12 February 2025
    ????? ?. - 22 January 2025
    Carlos A. - 12 November 2024
    Chuck V. - 27 July 2024
    Armi J. - 14 June 2024
    We placed a reservation to come in & view the unit to get an idea of the size & space before we can confirm the order. Within few min. Shanena reached out to us which was very helpful. She sounded very courteous & helpful, so we confidently booked an appointment to visit the facility. She happily greeted us upon arrival, showed us to the unit & explained us how the reservations/cancellations work. She made us feel comfortable as this is the first time ever we are planning to do the move ourselves. She understood our hesitation and provided many available options with other locations as well. Great job !! Kudos to her. ... Read more
    Balamurugan S. - 27 April 2022

    About this facility

    Located at 20 East University Drive, this Public Storage facility in Arlington Heights offers a range of unit sizes, including small, medium, and large options, to meet a variety of storage needs. The climate-controlled units are especially useful for protecting items from the temperature swings common in Illinois, while swing doors and roll-up doors provide flexible access options tailored to your preferences.

    This multi-level facility stands out with its elevator access and first-floor units, making it convenient to load and unload items. Customers can benefit from drive-up access for easy transportation, while indoor units enhance the safety and security of belongings. Arlington Heights residents with larger vehicles will appreciate the parking and RV storage, perfect for seasonal or long-term storage. The facility also features security cameras and an onsite manager to ensure peace of mind.

    With modern conveniences like contactless renting, gate access, and online payment, this Public Storage facility is an excellent option for those seeking hassle-free and secure self-storage in the Arlington Heights area.

    Price comparison

    See how this facility's unit prices compare to others in Arlington Heights, broken down by size.

    Small $62/mo
    Location minimum Location maximum
    $29/mo $262/mo
    Medium $132/mo
    Location minimum Location maximum
    $91/mo $477/mo
    Large $353/mo
    Location minimum Location maximum
    $101/mo $705/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    68

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    48

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 68, Bike Score®: 48

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Elite Athletic

      Recreation & Entertainment 0.08 miles

    • Arlington Heights Health Center

      Services 0.1 miles

    • Arlington Heights Fire Station 4

      Services 0.17 miles

    • Randall A. Wolff & Associates, Ltd.

      Services 0.21 miles

    • McDonald's

      Food & Drinks 0.38 miles

    • Popeyes

      Food & Drinks 0.38 miles

    • Oberweis

      Food & Drinks 0.39 miles

    • Starbucks

      Food & Drinks 0.4 miles

    • Noodles & Company

      Food & Drinks 0.4 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 20 East University Drive is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 20 East University Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 20 East University Drive for specific restrictions and recommendations.

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