Public Storage - 8320 South Cicero Avenue, Burbank, IL 60459

4.9/5 - 371 Reviews
Location:
8320 South Cicero Avenue, Burbank, IL 60459
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 8320 South Cicero Avenue, Burbank, IL 60459

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $139/mo
    10x7.5 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $150/mo
    10x7.5 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $121/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $118/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $101 - $137/mo
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $143/mo
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $140/mo
    9x7.5 Self Storage 68 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $144/mo
    9x7.5 Self Storage 68 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $127/mo
    9x5 Self Storage 45 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $129/mo
    9x5 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $116/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $269/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $150 - $209/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $149/mo
    9x20 Self Storage 180 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $225/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $281/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    371
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    *****Update***** I received a call from Matt (district manager) who apologized for my experience and asked what he could do to assist me? I just wanted my $40 refunded to my credit card and I’m happy to report that I’ve received! Overall my experience has been favorable with Public Storage and I would recommend to friends and family! I really appreciate the phone call I received, I feel like a valued customer! I currently rent a space with them in Skokie and wanted to transfer to this location. I was charged $40 but decided to cancel and keep the unit in Skokie. The property manager assured me that he’d process my refund, to date I’ve yet to receive. I called today and according to the rep the property manager was unable to process! I wasn’t aware as there was no follow-up call as promised! Planning to switch back to U-haul, you can never get a live person and they don’t return phone calls. Now I get to wait 5-7 days for my refund, not a happy customer! ... Read more
    Monica D. - 21 April 2026
    I want to give a huge shoutout to Patricia at Public Storage. She is AMAZING at her job. She’s always very helpful, takes the time to show me around, and makes sure everything is explained clearly. Every time I see her, she’s cleaning or making sure the place looks nice and well-kept. She’s very professional, friendly, and truly cares about the customers. Because of Patricia, I feel comfortable and confident storing my things here. Public Storage is lucky to have her! ... Read more
    Porsche R. - 21 December 2025
    Patricia Dunn at the Public Storage on 83rd & Cicero is absolutely great. She is professional, friendly, and very helpful. She took the time to explain everything clearly and made the whole process easy and stress-free. Excellent customer service—this location is lucky to have her. Highly recommend working with Patricia if you need storage! ... Read more
    Juan J. - 21 December 2025
    D B. - 29 October 2025
    Kailee A. - 10 October 2025
    RASHEEEK - 1 October 2025
    Absolutely disgusting experience. My furniture, clothes, and personal items were ruined with mold even though they falsely advertise climate control. Total scam. Customer service? A joke. They never have answers, refuse to transfer you to a manager if it’s close to closing time, and act like you’re the problem. The back doors are always broken, and there are never enough carts to move your things — good luck hauling heavy boxes with no help. When I complained about the mold, they basically told me “too bad” because I didn’t have their overpriced insurance. The staff even admitted people LIVE there, and said it in the most careless, nonchalant way — like that’s normal! This place is unsafe, unprofessional, and they do not care about customers or their belongings. If you value your property and your sanity, stay far away from this place. ... Read more
    Perfecto S. - 27 September 2025
    There only helpful to certain people, the staff lie about hours of operation, rules and regulations, I needed to access my unit early around 9am and they told me there is no access until 10am and they close at 6pm and no access after 6pm. I don't know wat to believe, uncertain customer, as far as clean, I have to differ on that as well, their was trash in front of my storage space for a week and no one sweep and there has been a broken mirror in the aisle not far from me for two weeks and it still hasn't been removed, smh More recent situation over the Labor day weekend 2025 I've been lied to and deceived by some staff member, but I have to report after a unprofessional and unpleasant customer service experience with Sobi, it was refreshing to speak with Katrina and Matt, they handled a unsafe and disturbing situation with a good attitude and no lies, they explained the situation and also explained the process to correct the issues. Matt and Katrina are the absolute best in my opinion, although Sobi may need so.e more training on assisting customers. I will continue to monitor this facility and report my findings, I appreciate some of the services you provide, but equally disagree with others, I like to give room for improvement, please refrain from identifying customers based on there reviews also targeting them in hostile manners, this is unacceptable, unprofessional, threatening and not good customer service. We must do better!!!!!! ... Read more
    Ms B. - 2 September 2025
    It was so very nice not just to have a coworker in the building of public storage but a really nice awesome woman. She answers all your questions. She will take care of you and keep her. She’s a good one. She’s a real good one and I’m happy to even get to know her. ... Read more
    Lisa R. - 23 June 2025
    Aida was amazing! She lead us straight forward with answers me and my husband had. she was so patient with us while we decided what size storage was best for our needs. She exceeded my expectations with the friendliest personality and so knowledgeable. Thank you so much Aida! ... Read more
    Elisa L. - 20 April 2025
    I like renting at Public Storage. It is clean and the prices are reasonable (prices do go up every 3 months thought). My only complaint is that there is no one ever in the office. I needed to close out my Storage unit and I also had a couple of questions. I went to the office and it was empty. It was 2:20pm. They are opened until 5p. I waited for 1 hour and no one showed up. I tried calling and even left a message. Next day I got a call from Lety asking if my unit was vacated. I told her yes. Then I tried to tell her about my experience yesterday and she ignored what I said. I asked her if she would be there today and she said until 1p. I just went there now and guess what? No one is in the office. Someone should stay in the office to assist with customers (current and new). If this isn't possible, then please put a note on the door and state when you are coming back or if you are out to lunch. That would be providing good customer service. ... Read more
    Josie C. - 30 March 2025
    Patricia C. - 27 March 2025
    Lety's customer service exceeded expectations. The process was straightforward, with clear instructions and minimal wait times. Lety was attentive, addressing my concerns promptly and efficiently. She had a friendly demeanor and was willing to assist me thoroughly, even walked me to the storage unit and explained the lock use. She made the entire experience stress-free. Highly recommend for her exceptional service. ... Read more
    B - 24 March 2025
    Patricia is amazing!!! From our first initial interaction over the phone to when i met her in person. She gave me a tour, was patient with all my questions since this is my first time renting a storage unit and she is very knowledgeable! She’s the sweetest! ... Read more
    Nadia H. - 20 March 2025
    Gabby and Andrew are the best give customer service and takes time out to their customers. They don’t rush you to get a unit, they actually help you find the best unit for your move. There’s no force to use things that you don’t need Update: They change the rent and increase it without notification and denies the rent decrease for customers and my update is based on my interaction with someone named Pat whom is new that I encountered prroblems with and I still feel that Andrew and Gabby are awesome at what they do and it was unsetting that Pat wasn't as helpful as Andrew and Gabby because they do an amazing and outstanding job in every aspect of customer service and goes beyond what customer service is. Thanks Andrew and Gabby you will always be remembered. ... Read more
    rita j. - 10 October 2024

    About this facility

    Located at 8320 South Cicero Avenue in Burbank, IL, this Public Storage facility offers a variety of storage options to meet diverse needs, with unit sizes ranging from small to large. Perfect for residents and businesses in the area, these units are ideal for storing anything from seasonal items to larger furniture or inventory.

    This facility stands out with its climate-controlled units, which are essential for protecting your belongings from Illinois' fluctuating temperatures and humidity. The indoor storage units with elevator and first-floor access make loading and unloading more convenient, especially for heavy or bulky items. The facility also enhances your storage experience with contactless renting, allowing you to reserve a unit without hassle. For added safety, the property is equipped with security cameras and has an onsite manager to ensure peace of mind. Ample parking is also available, making it easy to access your unit whenever needed.

    This Public Storage facility is particularly well-suited for individuals and businesses in need of secure and accessible storage, with modern amenities and a convenient location near major roads in Burbank.

    Price comparison

    See how this facility's unit prices compare to others in Burbank, broken down by size.

    Small $130/mo
    Location minimum Location maximum
    $74/mo $150/mo
    Medium $198/mo
    Location minimum Location maximum
    $143/mo $269/mo
    Large $281/mo
    Location minimum Location maximum
    $281/mo $283/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    78

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    53

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 78, Bike Score®: 53

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Burlington

      Shopping 0.01 miles

    • Value City Furniture

      Shopping 0.04 miles

    • Cicero & 84th Street SB

      Transportation 0.09 miles

    • Hertz

      Services 0.1 miles

    • Cicero & 84th Street NB

      Transportation 0.11 miles

    • Budget Inn

      Services 0.12 miles

    • ALDI

      Grocery Stores 0.13 miles

    • Cicero & 83rd Street NB

      Transportation 0.13 miles

    • Cicero & 83rd Street SB

      Transportation 0.14 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 8320 South Cicero Avenue is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 8320 South Cicero Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 8320 South Cicero Avenue for specific restrictions and recommendations.

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