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Public Storage - 8320 South Cicero Avenue, Burbank, IL 60459

Self Storage
4.9/5 - 361 Reviews
Location:
8320 South Cicero Avenue, Burbank, IL 60459
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Online Payment

What customers are saying

4.9/5 - 361 Reviews

Read some helpful reviews of Public Storage at 8320 South Cicero Avenue, shared by real renters with genuine experiences and honest opinions.

I want to give a huge shoutout to Patricia at Public Storage. She is AMAZING at her job. She’s always very helpful, takes the time to show me around, and makes sure everything is explained clearly. Every time I see her, she’s cleaning or making sure the place looks nice and well-kept. She’s very professional, friendly, and truly cares about the customers. Because of Patricia, I feel comfortable and confident storing my things here. Public Storage is lucky to have her! ... Read more
Porsche R. - 21 December 2025
Patricia Dunn at the Public Storage on 83rd & Cicero is absolutely great. She is professional, friendly, and very helpful. She took the time to explain everything clearly and made the whole process easy and stress-free. Excellent customer service—this location is lucky to have her. Highly recommend working with Patricia if you need storage! ... Read more
Juan J. - 21 December 2025
D B. - 29 October 2025
Kailee A. - 10 October 2025
RASHEEEK - 1 October 2025
Absolutely disgusting experience. My furniture, clothes, and personal items were ruined with mold even though they falsely advertise climate control. Total scam. Customer service? A joke. They never have answers, refuse to transfer you to a manager if it’s close to closing time, and act like you’re the problem. The back doors are always broken, and there are never enough carts to move your things — good luck hauling heavy boxes with no help. When I complained about the mold, they basically told me “too bad” because I didn’t have their overpriced insurance. The staff even admitted people LIVE there, and said it in the most careless, nonchalant way — like that’s normal! This place is unsafe, unprofessional, and they do not care about customers or their belongings. If you value your property and your sanity, stay far away from this place. ... Read more
Perfecto S. - 27 September 2025
There only helpful to certain people, the staff lie about hours of operation, rules and regulations, I needed to access my unit early around 9am and they told me there is no access until 10am and they close at 6pm and no access after 6pm. I don't know wat to believe, uncertain customer, as far as clean, I have to differ on that as well, their was trash in front of my storage space for a week and no one sweep and there has been a broken mirror in the aisle not far from me for two weeks and it still hasn't been removed, smh More recent situation over the Labor day weekend 2025 I've been lied to and deceived by some staff member, but I have to report after a unprofessional and unpleasant customer service experience with Sobi, it was refreshing to speak with Katrina and Matt, they handled a unsafe and disturbing situation with a good attitude and no lies, they explained the situation and also explained the process to correct the issues. Matt and Katrina are the absolute best in my opinion, although Sobi may need so.e more training on assisting customers. I will continue to monitor this facility and report my findings, I appreciate some of the services you provide, but equally disagree with others, I like to give room for improvement, please refrain from identifying customers based on there reviews also targeting them in hostile manners, this is unacceptable, unprofessional, threatening and not good customer service. We must do better!!!!!! ... Read more
Ms B. - 2 September 2025
It was so very nice not just to have a coworker in the building of public storage but a really nice awesome woman. She answers all your questions. She will take care of you and keep her. She’s a good one. She’s a real good one and I’m happy to even get to know her. ... Read more
Lisa R. - 23 June 2025
Aida was amazing! She lead us straight forward with answers me and my husband had. she was so patient with us while we decided what size storage was best for our needs. She exceeded my expectations with the friendliest personality and so knowledgeable. Thank you so much Aida! ... Read more
Elisa L. - 20 April 2025
I like renting at Public Storage. It is clean and the prices are reasonable (prices do go up every 3 months thought). My only complaint is that there is no one ever in the office. I needed to close out my Storage unit and I also had a couple of questions. I went to the office and it was empty. It was 2:20pm. They are opened until 5p. I waited for 1 hour and no one showed up. I tried calling and even left a message. Next day I got a call from Lety asking if my unit was vacated. I told her yes. Then I tried to tell her about my experience yesterday and she ignored what I said. I asked her if she would be there today and she said until 1p. I just went there now and guess what? No one is in the office. Someone should stay in the office to assist with customers (current and new). If this isn't possible, then please put a note on the door and state when you are coming back or if you are out to lunch. That would be providing good customer service. ... Read more
Josie C. - 30 March 2025
Patricia C. - 27 March 2025
Lety's customer service exceeded expectations. The process was straightforward, with clear instructions and minimal wait times. Lety was attentive, addressing my concerns promptly and efficiently. She had a friendly demeanor and was willing to assist me thoroughly, even walked me to the storage unit and explained the lock use. She made the entire experience stress-free. Highly recommend for her exceptional service. ... Read more
B - 24 March 2025
Patricia is amazing!!! From our first initial interaction over the phone to when i met her in person. She gave me a tour, was patient with all my questions since this is my first time renting a storage unit and she is very knowledgeable! She’s the sweetest! ... Read more
Nadia H. - 20 March 2025
Gabby and Andrew are the best give customer service and takes time out to their customers. They don’t rush you to get a unit, they actually help you find the best unit for your move. There’s no force to use things that you don’t need Update: They change the rent and increase it without notification and denies the rent decrease for customers and my update is based on my interaction with someone named Pat whom is new that I encountered prroblems with and I still feel that Andrew and Gabby are awesome at what they do and it was unsetting that Pat wasn't as helpful as Andrew and Gabby because they do an amazing and outstanding job in every aspect of customer service and goes beyond what customer service is. Thanks Andrew and Gabby you will always be remembered. ... Read more
rita j. - 10 October 2024

Overview

This Public Storage facility, located at 8320 South Cicero Avenue in Burbank, IL, offers small units ideal for storing personal belongings, seasonal items, or overflow from smaller homes and apartments common in the area. Whether you’re decluttering or need short-term storage during a move, the unit sizes are well-suited for compact storage needs.

Designed with convenience and protection in mind, this facility provides climate-controlled units, which are especially useful in Illinois, where extreme cold winters and hot, humid summers can damage sensitive items. Storage at this location is entirely indoor, enhancing security and ensuring your belongings are shielded from the elements. An onsite manager and security cameras provide additional peace of mind, while contactless renting and online payment options make the rental process seamless for busy customers.

With parking available and retail moving supplies onsite, this facility is a practical choice for residents and businesses in Burbank. Its combination of modern amenities and easy access makes it an excellent option for those seeking reliable, secure storage.

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Storage units in nearby cities

Want to see how Burbank, IL, compares to other places? There are plenty of great options nearby. Bridgeview, IL, 3 miles away, has 3 self storage facilities with rents starting from $60/month. Or you could drive to Oak Lawn, IL, just 3 miles distant to find other options, where the cheapest units in 1 facility there can be rented for $62/month. In Alsip, IL, just 6 miles away, there are 5 facilities available, offering rents as low as $49/month. Further out, Lyons, IL (6 miles away), and La Grange, IL (6 miles away), have 1 and 2 facilities, with minimum rents of $77 and $49, respectively.

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Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Chicago, IL and Aurora, IL, starting from $12 and $22, respectively. Even more storage is available and with low starting rents, in Naperville, IL ($36), Joliet, IL ($47) and Rockford, IL ($6).

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 8320 South Cicero Avenue has to offer. These amenities include Climate-Controlled, Indoor, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!