Public Storage - 2835 North Western Avenue, Chicago, IL 60618

4.9/5 - 738 Reviews
Location:
2835 North Western Avenue, Chicago, IL 60618
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2835 North Western Avenue, Chicago, IL 60618

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator Swing
    $223 - $227/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $213 - $218/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $140 - $145/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $86/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $323/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up First Floor Access
    $289/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Swing
    $302/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Swing
    $276/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $194 - $305/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $318/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up
    $287/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    738
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Steve S. - 25 February 2026
    For a first time storage renter in the city, this was a great location to start moving stuff up north before a big move. Spoke with Rebecca and she was super clear on pricing and instructions. Since it’s not climate controlled, I’d recommend bundling up before going in! BUT I didn’t have anything too special besides furniture and regular decor items.. so a little bit of cold doesn’t matter! Other than that, it’s super easily accessible and the carts they have available definitely help big time. It was supposed to be short term, but it’ll most likely be long term since I’m comfortable with the facility. ... Read more
    Mindy E. - 17 February 2026
    I have been renting for Public Storage for many years and Rebecca has been such a big help with all my questions and concerns. Definitely a great a positive attitude with her customer service skills. ... Read more
    Octavio B. - 4 February 2026
    Jenny was a huge help when I needed to vacate my unit. She was cheery, kind, and answered my questions. She described the process and the steps needed which led to an easy and quick turn around. Thank you Jenny for making my experience pleasant! ... Read more
    Isabelle P. - 29 January 2026
    Facilities are average but again it’s just a storage facility. Staff is very nice and helpful, and is always asking how my storage experience has been or if it can be approved. Secure loading area. Brittany (I’m pretty sure that was her name, worked the front desk and had glasses) was very nice and helpful! ... Read more
    Lucas W. - 28 January 2026
    Francis S. - 9 August 2025
    Initially I talked to Rebecca and she was very helpful and answered all of my questions. I liked that she called me right before my move to make sure I was ready and had all the information to access my unit. After I moved my things into my unit, she called me as a courtesy call to make sure that the process was smooth and it was. A few days ago I needed to downsize my unit and worked with Betty. Betty was extremely helpful in transitioning to a smaller unit. It was easy to change units. When I came into the Public Storage Office, Betty and Rebecca were very welcoming and I was happy that I was able to meet with them. They explained to me the billing cycle as well as the cost. Thanks Rebecca and Betty for an amazing customer experience. Such great energy from these two ladies. ???????? Thank you! ... Read more
    Sarah - 17 July 2025
    Socorro M. - 5 April 2025
    I have used other storage companies in the past due to frequent moves and gaps inbetween moves but by far this has been a great experience so far!! Brittney called me in the morning to help finalize my unit and answered all my questions. I ended up just going in person to make it easier and also check out the unit. Brittney was amazing with helping me change my unit after realizing I booked one that was too small and she showed me to options. The place is also very clean compared to others that I have been to in the past. ... Read more
    Senaya R. - 21 March 2025
    I have always had a wonderful experience with Rebecca at Public Storage. She consistently goes above and beyond to provide outstanding customer service. Rebecca is professional, friendly, and incredibly helpful, making every interaction smooth and stress-free. Her attention to detail and willingness to assist with any concerns truly set her apart. It’s always a pleasure working with her, and I appreciate her dedication to ensuring a great experience. Highly recommend! ... Read more
    Landina P. - 9 February 2025
    Great customer service! Rebecca immediately responded to my voicemail and we set up a time to meet. Rebecca was kind and knowledgable. I wasn’t planning on signing up so quickly but the whole experience gave me confidence in management and I rented on the spot. Thank you. ... Read more
    Maura K. - 4 February 2025
    There aren’t a lot of brands I’m loyal to, but my experience with the team at this location has continued to make me loyal to public storage. I want to give us a specific shout out to Rebecca and George. I had major issues with a moving company delaying my stuff for over 2 weeks. The team at the office at Public Storage was incredible helping me get through that time. They even proactively called to check in when they noticed my unit was still empty. They made themselves available to supervise the delivery when the ETA kept changing up on me and I was having a difficult time making sure I could be there. I highly recommend this location. You’ll get the full service experience, especially during the office hours. ... Read more
    J S. - 17 January 2025

    About this facility

    This Public Storage facility, located at 2835 North Western Avenue in Chicago, IL, offers a variety of unit sizes, including small, medium, and large, to accommodate a wide range of storage needs. The climate-controlled units are particularly valuable given Chicago's fluctuating weather, helping protect temperature-sensitive items from extreme heat, cold, and humidity. Units are equipped with roll-up or swing doors for ease of access, and the property features convenient elevators for accessing the multi-level storage areas.

    For customers on the go, this facility offers contactless renting for a hassle-free sign-up process and drive-up access for quick loading and unloading. With indoor storage and enhanced security measures such as security cameras and an onsite manager, this facility ensures peace of mind when storing personal or business items. The gated access system adds an extra layer of security.

    Additional conveniences include online payment options, acceptance of credit cards, and moving-related services such as packing supplies available for purchase and truck rentals. This facility is an excellent choice for those seeking secure, easily accessible storage in a busy urban area.

    Price comparison

    See how this facility's unit prices compare to others in Chicago, broken down by size.

    Small $166/mo
    Location minimum Location maximum
    $13/mo $483/mo
    Medium $277/mo
    Location minimum Location maximum
    $32/mo $972/mo
    Large $303/mo
    Location minimum Location maximum
    $76/mo $3462/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    86

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    62

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    92

    out of 100

    Bike Score

    Biker's Paradise

    Biking is practical for everyday travel

    Walk Score®: 86, Transit Score®: 62, Bike Score®: 92

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Dunkin'

      Food & Drinks 0.05 miles

    • CVS Pharmacy

      Services 0.05 miles

    • Western & Elston/Diversey

      Transportation 0.05 miles

    • Al's Beef

      Food & Drinks 0.06 miles

    • Credito Latino Law

      Services 0.08 miles

    • Golden Nugget

      Food & Drinks 0.09 miles

    • Diversey & Western/Elston

      Transportation 0.1 miles

    • CornerStone Cafe

      Food & Drinks 0.11 miles

    • Lee's Chop Suey

      Food & Drinks 0.11 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 2835 North Western Avenue is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2835 North Western Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2835 North Western Avenue for specific restrictions and recommendations.

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