Public Storage - 362 West Chicago Avenue, Chicago, IL 60654

4.8/5 - 468 Reviews
Location:
362 West Chicago Avenue, Chicago, IL 60654
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 362 West Chicago Avenue, Chicago, IL 60654

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $254/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $171/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $99 - $103/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $375/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $284 - $367/mo
    7.5x15 Self Storage 113 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $333/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $539/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    468
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Hugh C. - 27 February 2026
    Chestine L. - 19 November 2025
    Fernando P. - 24 October 2025
    Robert S. - 17 October 2025
    I cannot speak highly enough about Laquita at the Chicago Avenue Public Storage. From the very first interaction, she has consistently gone above and beyond to provide an exceptional customer experience. Laquita’s friendly, warm, and professional demeanor makes every visit a pleasure. She has an incredible ability to anticipate needs—whether it’s providing helpful information, answering questions, or offering guidance on storage options. What truly sets Laquita apart is her attentiveness and reliability. She always takes the time to call and give us our monthly payment reminders, ensuring we never miss a due date. Her proactive approach makes managing our storage stress-free, and we always feel valued and supported. Every single time we interact with Laquita, she delivers service with genuine care and professionalism. It’s rare to encounter someone who is so consistently helpful, approachable, and thoughtful in their work. Chicago Public Storage is extremely fortunate to have Laquita on their team, and I wholeheartedly recommend her to anyone seeking top-tier customer service. She doesn’t just meet expectations—she exceeds them every single time. ... Read more
    Andrew G. - 28 August 2025
    Rebecca was so amazing! She help me out with a problem with my storage even though she was doing something else. She took time for me and help me. She was very efficient and patient when I was asking her lots of questions. 10/10 service ... Read more
    nene m. - 16 August 2025
    Laquitha is awesome! Funny and pleasant. She made my move in process smooth as possible. Laquitha was very informative and explained all the information to me so I thoroughly understood. I would recommend this property if you’d like to feel at home! ... Read more
    Kia B. - 31 July 2025
    Tiffany was incredibly professional, helpful, knowledgeable, and kind. What began as a stressful moving day quickly turned around thanks to her support. From booking to filling my unit, she made the entire process seamless. With Tiffany overseeing, I have full confidence that my belongings will remain safe. ... Read more
    Amy H. - 1 April 2025
    New spot, very clean. Looked on line and picked the size I wanted got exactly what I was looking for in a timely manner, I believe I received my storage within mins of paying. Very very clean. My storage had no beams going through unlike my last storage. I feel like it was the perfect size for what I was looking for. Oh it was a 5x10. The price was great. They had placed my lock inside and all I had to do was load up my things. Thank you! ... Read more
    Joyce R. - 29 January 2025
    I have been a loyal customer for 8+ years at this location because of one thing: the BEST employee in this entire company (I am convinced), Tiffany!! For 8 years, she has always gone far out of her way to make sure that I get the service I need to manage the inventory for my business and my personal items. I have worked and dined in Michelin-starred restaurants and Relais and Chateau Hotels all over the world and Tiffany is among the best in hospitality and service. WORLD CLASS. Give her a raise and keep her in the company!! ... Read more
    Belinda C. - 14 January 2025
    I just left the public storage on 362 w Chicago Ave and just received the best customer service I ever received at a storage facility by Tiffany. Usually employees at these facilities don't care but she was very helpful and showed she cared about helping the customer. Thank you so much Tiffany ... Read more
    Nicholas H. - 4 January 2025
    Highly recommend this location. The facility is climate controlled and kept warm in the winter months, which I appreciate. This location is always kept clean and secure which is a big difference compared to other locations I’ve rented. Ask for Tiffany, great customer service and explains any questions throughly! ... Read more
    Nikki R. - 31 December 2024

    About this facility

    Located at 362 West Chicago Avenue, this Public Storage facility is a convenient option for residents and businesses in the bustling River North neighborhood of Chicago. With small, medium, and large units available, it caters to diverse storage needs, whether you’re stashing seasonal items, business inventory, or larger household belongings. The facility provides climate-controlled units, ensuring your items are protected from Chicago’s fluctuating temperatures and humidity, making it ideal for storing sensitive items like electronics and documents.

    This facility is equipped with elevators and first floor access, making moving items in and out easy, especially for its multi-level storage setup. Features like indoor access, parking, and a gate-secured entry enhance convenience and security. The presence of an onsite manager and security cameras adds an extra layer of confidence. For those in transition, the facility offers contactless renting, online payment options, retail moving supplies, and even truck rentals, simplifying the entire process.

    Perfect for city dwellers and businesses needing reliable, climate-controlled storage in Chicago’s urban center, this facility stands out for its thoughtful amenities and ease of use.

    Price comparison

    See how this facility's unit prices compare to others in Chicago, broken down by size.

    Small $175/mo
    Location minimum Location maximum
    $13/mo $483/mo
    Medium $331/mo
    Location minimum Location maximum
    $32/mo $972/mo
    Large $539/mo
    Location minimum Location maximum
    $76/mo $3462/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    99

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    85

    out of 100

    Transit Score

    Excellent Transit

    Transit supports many daily routes

    86

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 99, Transit Score®: 85, Bike Score®: 86

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Circle K

      Grocery Stores 0.02 miles

    • Ikigai

      Food & Drinks 0.02 miles

    • Shell

      Services 0.03 miles

    • Sweet Tooth Cafe

      Food & Drinks 0.04 miles

    • Griddle 24

      Food & Drinks 0.06 miles

    • Orleans & Chicago

      Transportation 0.06 miles

    • Bounce Chicago

      Food & Drinks 0.07 miles

    • Millenial Mart

      Grocery Stores 0.09 miles

    • Orleans & Chestnut

      Transportation 0.1 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 362 West Chicago Avenue is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 362 West Chicago Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 362 West Chicago Avenue for specific restrictions and recommendations.

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