Public Storage - 947 West Van Buren Street, Chicago, IL 60607

4.6/5 - 417 Reviews
Location:
947 West Van Buren Street, Chicago, IL 60607
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 947 West Van Buren Street, Chicago, IL 60607

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $239/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $228/mo
    7.5x5 Self Storage 38 Sq. Ft.
    Elevator Access Roll-Up
    $87/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $221/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $113/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $100/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $271/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $232 - $243/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up
    $182 - $189/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access Roll-Up
    $323/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    417
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Very nice and clean facility. Storage rooms are very spacious. Friendly and helpful staff, especially Quita!! She helped me ton. She was very knowledgeable and helpful. Big shout out to her! Thank you Quita ?? ... Read more
    Bianca M. - 2 July 2026
    Anthony K. - 25 February 2026
    Brittany helped me out a lot with all of my questions on my move in day to put my mind at ease. Very kind and informative while keeping a professional demeanor. They provided a lock at a hefty price to get me started but the refund process was simple and documented. I'm happy to have left the huge increases I was receiving at extra space storage. ... Read more
    James P. - 24 February 2026
    (1 Star) - Classic Bait and Switch - 947 W Van Buren St, Chicago Do not fall for the low introductory rates. . Less than five months later, they jacked my rate up to $255/month. In which they told me i was locked in until i change it. When I sent a formal complaint to their corporate office, they completely ignored it and just sent me an automated bill for the new amount. This is their business model: get you in with a reasonable rate, wait until you've moved all your stuff in, then hike the price because they know it's a hassle to move everything out. They're banking on you just paying it. I'm now filing complaints with the Illinois Attorney General and the BBB. Save yourself the headache and use a different storage company. Or at minimum, be prepared for your rate to nearly double within months of signing up. ... Read more
    Michael M. - 17 February 2026
    I moved into a unit yesterday, Sept. 4, 2025. George was incredibly professional, helpful and knowledgeable. What began as a stressful moving day quickly turned around thanks to his pleasant demeanor and support. ... Read more
    Fletcher S. - 5 September 2025
    Brittany has helped us a lot. She is very nice and patient. Thanks!!! But I had to pay 1 month for 5 days without using the storage cause of a missunderstanding. I think that they could do something else. ... Read more
    Jordi H. - 26 August 2025
    If you’re looking for a public storage you can trust, makes you feel comfortable about your things and has easy access - this is a prime choice, you won’t regret it. And if you get the opportunity to work with Brittany, consider yourself lucky - she is a pleasure to work and communicate with. ... Read more
    George G. - 21 August 2025
    Besides working to maintain a clean space, the remainder of the services at this location are pretty poor. The small lift / elevator at the front door was broken (the latch and corresponding limit switch wouldn’t engage and the left would not respond) and the one attendant was only able to tell me “we know about it”, refuses to provide any timetable for repair. One of the docks was being taken by someone that was just parking there all day without doing any packing or unpacking of their car while also the outside dock door was broken. Again attendant refused to provide any support. I’m assuming they make so much money being centrally located in a city that it’s unnecessary to provide service or maintain the key parts of the building. I’d recommend finding a different location. ... Read more
    Mike A. - 30 July 2025
    I have had good experience at this (947 W Va n Buren) Public Storage location. I bought a good amount of packaging supplies from this location, at a reasonable price. A huge shout-out to Brittany, she is the staff member at this location. Brittany has been courteous and helpful on getting quotes, and for all other packaging supply availability, I bought at this location. ... Read more
    Bronx B. - 28 July 2025
    Greg W. - 24 July 2025
    Sara K. - 12 March 2025
    Ron W. - 6 February 2025
    Nestor L. - 15 January 2025
    Pawan A. - 29 December 2024
    This storage renting experience was my very 1st and I can easily say this Public Storage facility has earned my trust and business. Brittany was the staff member who handled y rental from start to finish and was amazing! ... Read more
    Derek C. - 4 November 2024

    About this facility

    Located at 947 West Van Buren Street in the bustling West Loop area of Chicago, this Public Storage facility offers storage units in Small, Medium, and Large sizes, perfect for accommodating everything from seasonal items to household furniture or business inventory. The climate-controlled units help protect your belongings from Chicago's extreme weather changes, whether it's the frigid winters or humid summers. Units feature both swing and roll-up doors, and indoor access ensures your items stay shielded from the elements.

    This multi-level facility boasts a range of convenient amenities, including elevators and first-floor access to make moving items simple and hassle-free. With the added benefit of contactless renting, you can reserve, rent, and manage your storage unit online. Security is a priority—this location is equipped with security cameras, and an onsite manager provides additional peace of mind.

    For added convenience, this facility accepts credit card payments and offers online payment options. Moving supplies are also available for purchase, making it a one-stop shop for your storage and packing needs. Whether you're relocating, downsizing, or just need extra room in your urban living space, this Public Storage facility is a great choice for secure and accessible storage in downtown Chicago.

    Price comparison

    See how this facility's unit prices compare to others in Chicago, broken down by size.

    Small $165/mo
    Location minimum Location maximum
    $13/mo $483/mo
    Medium $228/mo
    Location minimum Location maximum
    $32/mo $972/mo
    Large $323/mo
    Location minimum Location maximum
    $76/mo $3462/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    90

    out of 100

    Walk Score

    Very Walkable

    Daily errands do not require a car

    87

    out of 100

    Transit Score

    Excellent Transit

    Transit supports many daily routes

    92

    out of 100

    Bike Score

    Biker's Paradise

    Biking is practical for everyday travel

    Walk Score®: 90, Transit Score®: 87, Bike Score®: 92

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Van Buren & Morgan

      Transportation 0.04 miles

    • Morgan Entrance

      Transportation 0.06 miles

    • UIC-Halsted (Morgan Street)

      Transportation 0.06 miles

    • Caliber Collision

      Services 0.07 miles

    • UIC-Halsted

      Transportation 0.08 miles

    • Blink ParkChip Garage - 1035 Van Buren

      Services 0.09 miles

    • Shell

      Services 0.09 miles

    • The UPS Store

      Services 0.09 miles

    • Shell

      Grocery Stores 0.1 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 947 West Van Buren Street is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 947 West Van Buren Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 947 West Van Buren Street for specific restrictions and recommendations.

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