Storage Star - 1230 -1242 West Washington Blvd, Chicago, IL 60607

4.9/5 - 774 Reviews
Location:
1230 -1242 West Washington Blvd, Chicago, IL 60607
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.

Storage Star - 1230 -1242 West Washington Blvd, Chicago, IL 60607

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.9/5
Average rating
774
Number of reviews

Read some helpful reviews of Storage Star, shared by real renters with genuine experiences and honest opinions.

Each year they send you a fee rate increase disguised as a change of address form. You wouldn’t know it’s an increase unless you opened up the form, which you likely wouldn’t do unless you were changing your address. Now they changed ownership and added a credit card convenience fee without any notice. They won’t remove it when I asked. They make used car salesman look like angels. ... Read more
Greg B. - 11 June 2026
NiFD (. - 2 June 2026
UPDATE (2??): Closed my unit after rent was drastically raised, and of the 2 elevators it took to reach my unit, 1 was out of order. Forcing me to manually empty my unit up a narrow staircase. As others have noted the cost increases make it an unreliable option for long-term storage. 2 stars for anyone looking for an affordable short-term option. Original (5??): Easy sign up. Staff was very helpful in showing around the place and answering questions. Multiple loading docks that are covered for hot summers and cold winters. ... Read more
Zachary G. - 27 April 2026
Silvia was very helpful and friendly while walking me through the facility. She had answers for all my questions while getting setup. The unit was clean and easy to access. Well lit and good temperature. I hope the staff are provided with a dedicated break room space, they deserve it!! ... Read more
Jeff B. - 21 April 2026
Was in a tight situation and needed boxes and tape ASAP. Randomly chose this place with hope and met Devaughn. Im soooo lucky and glad I met him. He helped me so quickly and efficiently. I was in and out in 10mins. Made my day less stressful. Thank you Devaughn!!! ... Read more
Bareun P. - 21 February 2026
Been a customer of this storage location for 2 years now; the facility is great: dry, cold, and protected behind several locks. The front office is extremely helpful as well; recently I came to check in on a unit and realized I couldn't get in because the latch was stuck. Devaughn was incredibly helpful in opening the unit up and coming up with a plan to get my storage items secured and moved into a different unit, while saving me a bit of money in the process. Just great service and very happy to keep my business here. ... Read more
Shashank A. - 27 September 2025
Zachary G. - 17 September 2025
Can’t say enough about Devaughn Green and the high level of service at this location. This was my first time seeking out a storage unit and Devaughn was very kind, thorough and knowledgeable about the entire process. He also helped me think through what size unit would be the best fit for my needs. He’s definitely setting the bar high for any other location/company! What a pleasant experience and first impression. I highly recommend this location. ... Read more
Chanel G. - 23 August 2025
Devaughn Green, the Store Manager really went above and beyond for my experience. As someone very unsure of how to navigate this experience, he was extremely patient, knowledgeable, understanding and kind. The response time was immediate and his ability to accommodate my situation was unmatched. From calling to arriving for my space, it was all easy and gave a great sense of relief. I am truly grateful for the exceptional customer service given. Thanks! ... Read more
Brianna C. - 28 July 2025
The staff went above and beyond to help me find the right unit for my needs, offering thoughtful recommendations without any pressure. Pricing was fair and transparent—no hidden fees or surprise charges, just straightforward value for excellent service. It’s clear they genuinely care about their customers and take pride in what they do. ... Read more
Landen B. - 18 June 2025
This is a clean facility. Staff is professional and friendly. If you have a unit by the main entrance on the first floor, it’s great! Many basement units are most easily accessed through a back loading door. That door has broken at least twice over the past year for extended periods, making it hard to to get to those basement units. Price increases are frequent. My husband and I stand to save 1500 annually by moving out. ... Read more
Haley W. - 14 June 2025
I’ve rented my fair share of storage units over the past decade and a half, and Extra Space Storage has been the absolute worst for me. Not only did they nearly double my rental rate a mere 2 months after I moved in, one of the managers is just completely whacked. I strongly suggest taking your business elsewhere, as I did. ... Read more
John K. - 15 April 2025
Bonnie H. - 8 April 2025
I’ve rented my fair share of storage units over the past decade and a half, and Extra Space Storage has been the absolute worst for me. Not only did they nearly double my rental rate a mere 2 months after I moved in, one of the managers is just completely whacked. I strongly suggest taking your business elsewhere. ... Read more
John K. - 5 April 2025
jack o. - 27 March 2025
Excellent service here at this location, signup is always smooth and easy for me. Extra space is my go to to store all my needs. Brandon was a lot of help when signing up, made the process smooth and effortless. ... Read more
TWENTYFORTYEIGHT C. - 12 February 2025
I recently utilized Extra Space Storage for my needs, and I couldn't be more pleased with the experience! From the moment I contacted them, their customer service was exceptional. The staff was friendly, knowledgeable, and eager to help with any questions I had. The facility itself is clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were safe. I appreciated the variety of unit sizes available, making it easy to find the perfect fit for my storage needs. Thank you for a fantastic experience! ... Read more
Trevon H. - 12 January 2025

About this facility

Located at 1242 West Washington Blvd in Chicago’s bustling West Loop neighborhood, this Storage Star facility offers convenient and modern storage solutions. With small units available, it’s an ideal option for residents in the area’s apartments or townhomes seeking extra space for seasonal belongings, files, or smaller household items.

This facility features climate-controlled units, which are especially valuable during Chicago's hot summers and frigid winters, helping protect sensitive items like electronics and furniture. For added convenience, this Storage Star location provides both indoor access and drive-up access, allowing you to choose the most suitable option for your storage needs. Equipped with multi-level storage, this facility maximizes space efficiency in this urban area. Enhanced security measures, such as security cameras, a gated entrance, and an onsite manager, provide peace of mind for your belongings.

The facility offers contactless renting for a seamless move-in process, as well as online payment options for easy account management. If you need packing supplies, a retail selection is available onsite. This Storage Star facility is a great choice for busy Chicagoans who value accessibility, security, and modern amenities.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

96

out of 100

Walk Score

Walker's Paradise

Daily errands do not require a car

81

out of 100

Transit Score

Excellent Transit

Transit supports many daily routes

90

out of 100

Bike Score

Biker's Paradise

Biking is practical for everyday travel

Walk Score®: 96, Transit Score®: 81, Bike Score®: 90

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • 120 N. Racine Parking Lot A

    Services 0.1 miles

  • Racine Ave & Washington Blvd

    Services 0.1 miles

  • Lou Malnati's Pizzeria

    Food & Drinks 0.1 miles

  • Goodwill

    Shopping 0.1 miles

  • CorePower Yoga

    Recreation & Entertainment 0.1 miles

  • 120 N. Racine Parking Lot B

    Services 0.1 miles

  • Racine Ave & Randolph St

    Services 0.1 miles

  • Talay Sushi & Thai

    Food & Drinks 0.1 miles

  • West Loop Market

    Grocery Stores 0.1 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 1230 -1242 West Washington Blvd is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Storage Star - 1230 -1242 West Washington Blvd, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 1230 -1242 West Washington Blvd for specific restrictions and recommendations.

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