Storage Rentals of America - 120 Troy Road, Collinsville, IL 62234

4.4/5 - 172 Reviews
Location:
120 Troy Road, Collinsville, IL 62234
Office hours:
24/7 ACCESS
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 5 p.m.
24/7 ACCESS

Storage Rentals of America - 120 Troy Road, Collinsville, IL 62234

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Drive-up Access First Floor Access
    $34/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $132/mo
    10x15 Self Storage 150 Sq. Ft.
    Drive-up Access First Floor Access
    $72/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $81/mo
    10x10 Self Storage 100 Sq. Ft.
    Drive-up Access First Floor Access
    $57/mo
    12x40 Vehicle 480 Sq. Ft.
    Parking Covered RV Storage
    $87/mo
    10x40 Self Storage 400 Sq. Ft.
    Drive-up Access First Floor Access
    $327/mo
    10x30 Self Storage 300 Sq. Ft.
    Drive-up Access First Floor Access
    $229/mo
    10x30 Vehicle 300 Sq. Ft.
    Outdoor Access Parking RV Storage
    $44/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $224/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $242/mo
    10x20 Self Storage 200 Sq. Ft.
    Drive-up Access First Floor Access
    $129/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage First Floor Access Outdoor Access Parking
    $34/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.4/5
    Average rating
    172
    Number of reviews

    Read some helpful reviews of Storage Rentals of America, shared by real renters with genuine experiences and honest opinions.

    Emily and Amy were very friendly, professional, and helpful through the entire process. They both went out of there way to make my storage experience a breeze. I would highly recommend and will be using Storage rentals of American for any of my future needs. You have a great staff! ... Read more
    Lucas N. - 6 October 2025
    Great service. Had a mix up with reservations. Before I could even call Emily had reached out to me and not only helped resolve the issue but made sure to have unit and everything needed set up and ready for my move. Fantastic service would use again!! ... Read more
    T P. - 1 October 2025
    Amy in the office was very pleasant and helped with all my needs. Unit was very clean and exactly what I was looking for. Location is great and I feel very safe when going closer to dusk or right after it gets dark. ... Read more
    Lynn M. - 19 July 2025
    BEWARE OF THE TROY RD LOCATION.......I traveled from out of state to visit this location a couple of days ago (On Tuesday, April 29th) during business hours and no one was there. Not even a sign saying closed or an explanation explaining the reason of absence. No nothing. I called the customer service office and they were not of much help at all. All they were interested in doing was making a sale by phone. They claimed the property manager had an emergency and would be back on site in a couple of days. Here it is 2 days later and no one is still available at this site. I have been trying to view the different unit sizes at this location for several days. No one is ever there. It's unprofessional and it's unacceptable. This location is ran more like an online only type of service!!! The customer service center is pretty rude and unprofessional as well. I asked to speak with a supervisor and the female rep had me on hold for over 20 minutes and never came back to the line. I ended up disconnecting, which is exactly what she wanted me to do!! I had to call back and get someone else who says that the distract manager Tina will be reaching out to me. That remains to be seen...... ... Read more
    Monica T. - 1 May 2025
    Yvonne Z. - 7 April 2025
    Denise N. - 1 April 2025
    I used this facility and it was safe. I had stored my furniture in the climate control unit because I didn't want it damaged due to the change of the outside weather and temperature. I was satisfied with the unit; howver, I wasn't satisfied with the cost steady increasing though! ... Read more
    Loretta W. - 29 March 2025
    After reading the other reviews, it looks like I'm not alone in my disgust for this place. I started off years ago paying under $60/mth, and after it was first bought out by iStorage, rates kept going up. When SROA bought it, they raised my rent from $107 to $123, then up to $160 only three months later. We finally got fed up and cleaned out our unit, most of which was so infested with bugs, mouse droppings, and a number of actual dead mice, that we had to just give up and throw away so much of our stuff, but they wouldn't allow us to use the dumpsters on site, so we had to rent a uHaul to take it all to the landfill ourselves. I called multiple times, and also stopped by the office (which was closed with two notes saying they were either at the bank or at the annex) to close our account, but couldn't get ahold of anyone, so I had to leave a voicemail to tell them we've moved out. I saw at least 5 other cars also cleaning out their units today (more than I've ever seen at any one time), so it looks like I'm not alone in getting out of there. My biggest regret is not moving out long ago when they started raising the rates so unreasonably to begin with. ... Read more
    Ronnie C. - 27 November 2024
    I've rented from this location for the last 14+ years. The unit in 2011 was $55 at the special veteran rate. Since then, the rates have climbed steadily. But when SROA took over, the price sky rocketed. We received a letter saying in Jan 2025, the rental rate would go up to $160. They had just raised it to $120 in September. Today, I removed all my stored items, and so did others. It was busier than normal, likely due to their ridiculous rental prices. My unit was mouse and bug infested. Over half had to be taken to the dump as they do not allow you to use their dumpster. Poor customer service --nobody is ever in the office even during open hours. They also don't answer the phone. I tried the 1800 number to cancel and had to leave a message. I'll be emailing too to get it in writing as I don't trust their integrity. No item is worth storing it here to become gross and infested for $160+ a month. ... Read more
    Sarah V. - 27 November 2024

    About this facility

    Located at 120 Troy Road in Collinsville, IL, this Storage Rentals of America facility offers storage units in small, medium, and large sizes, making it easy to find the right fit for your belongings. The facility is designed to cater to the needs of both residential and commercial customers in Collinsville, a suburban area known for its mix of single-family homes and businesses.

    This facility stands out with its climate-controlled units, a perfect solution for protecting your items from the hot summers and cold winters in Illinois. Customers enjoy the convenience of drive-up access and first-floor access, while those with vehicles or recreational equipment will find the parking and RV storage solutions especially helpful. Enhanced by a secure gated entry, security cameras, and an onsite manager, the property ensures peace of mind when storing valuable items.

    To make moving and storage even easier, this facility offers truck rentals, retail moving supplies, and modern conveniences like contactless renting and online payment options. With its wide range of amenities, this facility is ideal for anyone in need of secure, accessible, and flexible storage solutions in the Collinsville area.

    Price comparison

    See how this facility's unit prices compare to others in Collinsville, broken down by size.

    Small $34/mo
    Location minimum Location maximum
    $27/mo $91/mo
    Medium $86/mo
    Location minimum Location maximum
    $43/mo $162/mo
    Large $165/mo
    Location minimum Location maximum
    $34/mo $341/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    14

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    22

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 14, Bike Score®: 22

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Loyalty Inn

      Services 0.27 miles

    • Caliver Collision

      Services 0.34 miles

    • FCB Bank

      Services 0.38 miles

    • Circle K

      Services 0.56 miles

    • Madison County Transit - Park and Ride

      Services 0.67 miles

    • YMCA

      Recreation & Entertainment 0.77 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 120 Troy Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage Rentals of America - 120 Troy Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 120 Troy Road for specific restrictions and recommendations.

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