SmartStop Self Storage - 1001 Toll Gate Road, Elgin, IL 60123

4.9/5 - 385 Reviews
Location:
1001 Toll Gate Road, Elgin, IL 60123
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.
  • Sun: 10 a.m. - 2 p.m.
(847) 450-9452

SmartStop Self Storage - 1001 Toll Gate Road, Elgin, IL 60123

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

Not sure which size you need? Check our size guide to find the perfect fit.
10x16 Self Storage 160 Sq. Ft.
$263/mo
10x10 Self Storage 100 Sq. Ft.
$186/mo
20x20 Self Storage 400 Sq. Ft.
$634/mo
17x19 Self Storage 323 Sq. Ft.
$514/mo
No units are currently available.

Amenities & features

  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment

Customer reviews

4.9/5
Average rating
385
Number of reviews

Read some helpful reviews of SmartStop Self Storage, shared by real renters with genuine experiences and honest opinions.

Debra S. - 4 October 2025
This place is garbage. From day 1. It is run down, the lights hardly work, there is no push carts and in fact a step in order for me to get to my unit. It's not air controlled (which I was aware of, but with the huge price increase, you'd think it would be). In the 4 months that I've had it, the gate has worked maybe twice, as it was always broken and open. The kicker... I went to make my payment today, and was told that my monthly fee went from $14 to $39 PLUS the insurance cost. So from $26 a month to $51. She said I was notified via mail and proceeds to pull out a small postcard (one that had actually been returned by someone else's mail carrier). I can assure you that never made it to my house either. I asked if I could move all of my belongings out today, and she said my code wouldn't work until this month's payment is made. I get that storage is not cheap, but if you are looking for a deal.. this place isn't worth saving a few extra bucks. Especially with the 100% increase in price after a few months. ADDITIONALLY.. she told me they are allowed to raise prices up to $99 at one time!!! ... Read more
Em W. - 15 August 2025
Francisca R. - 8 August 2025
Best in the business, clean facility. Heather was so friendly and helpfull! Rates were excellent too. Melissa helped me with a quick and easy check out. Thank you Smart Stop. All your associates have been consistent and professional. ... Read more
Giuseppe B. - 30 July 2025
Super kind ladies- took their time to explain everything to me in a kind & respectful manner, including answering what I thought were some dumb questions (first time getting a storage unit anywhere, so unfamiliar territory.) Easy & convenient to get to, both location & self service hours. ... Read more
Annie B. - 16 March 2025
Erick F. - 31 January 2025
Monique B. - 23 November 2024
Sharnette H. - 15 November 2024
Signed up today and the employees were absolutely the best. They took the time to show me all the units I was looking for and answered every question I had. Their unit prices are the best around. Would highly recommend them!! ... Read more
Debra G. - 12 September 2024

About this facility

Located at 1001 Toll Gate Road in Elgin, IL, this SmartStop Self Storage facility offers a variety of storage solutions with small, medium, and large units to suit your needs. Whether you're decluttering your home or storing items during a move, the range of unit sizes ensures flexibility for residents and businesses alike.

Convenience is a priority at this facility, featuring drive-up access for effortless loading and unloading, as well as first floor access for easy entry to your unit. With parking available, this facility is well-suited for vehicle storage needs. Security is a top concern here, with features like a gated entrance, security cameras, and an onsite manager ensuring peace of mind.

For added convenience, this facility goes the extra mile with moving amenities such as retail supplies and truck rentals, making it a one-stop-shop for your storage and relocation needs. The option for online payment and acceptance of credit cards streamlines the rental process. This SmartStop Self Storage facility is ideal for Elgin residents seeking secure, accessible, and customer-friendly storage options.

Price comparison

See how this facility's unit prices compare to others in Elgin, broken down by size.

Medium $225/mo
Location minimum Location maximum
$87/mo $263/mo
Large $574/mo
Location minimum Location maximum
$116/mo $795/mo

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

17

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

23

out of 100

Transit Score

Minimal Transit

It is possible to get on a bus

40

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 17, Transit Score®: 23, Bike Score®: 40

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Quality Inn Elgin

    Services 0.59 miles

  • BP Shop

    Grocery Stores 0.68 miles

  • Jelkes Creek Bird Sanctuary parking

    Services 0.69 miles

  • The Price Cafe

    Food & Drinks 0.69 miles

  • Super 8 Elgin

    Services 0.69 miles

  • Bennigan's

    Food & Drinks 0.7 miles

  • BP

    Services 0.7 miles

  • Dunkin'

    Food & Drinks 0.7 miles

  • Hampton Elgin

    Services 0.71 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 1001 Toll Gate Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m., Sun: 10 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At SmartStop Self Storage - 1001 Toll Gate Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 1001 Toll Gate Road for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(847) 450-9452