Storage Rentals of America - 250 West Highway Route 38, Malta, IL 60150

4.3/5 - 40 Reviews
Location:
250 West Highway Route 38, Malta, IL 60150
Office hours:
24/7 ACCESS
  • Mon-Sat: 7 a.m. - 7 p.m.
  • Sun: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Storage Rentals of America - 250 West Highway Route 38, Malta, IL 60150

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Drive-up Access First Floor Access
    $94/mo
    5x10 Self Storage 50 Sq. Ft.
    Drive-up Access First Floor Access
    $52/mo
    10x15 Self Storage 150 Sq. Ft.
    Drive-up Access First Floor Access
    $157/mo
    10x10 Self Storage 100 Sq. Ft.
    Drive-up Access First Floor Access
    $97/mo
    10x20 Self Storage 200 Sq. Ft.
    Drive-up Access First Floor Access
    $97/mo
    No units are currently available.

    Amenities & features

    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Contactless Renting
    • Security Camera
    • Gate
    • Unstaffed Location
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment

    Customer reviews

    4.3/5
    Average rating
    40
    Number of reviews

    Read some helpful reviews of Storage Rentals of America, 250 West Highway Route 38, Malta, IL 60150, shared by real renters with genuine experiences and honest opinions.

    Bailey G. - 28 March 2025
    Lorri T. - 18 March 2025
    Called for information on a storage unit since I'll be moving, spoke with Kayleigh in the office and she was very friendly and answered all my questions, I really enjoyed talking with her! I would definitely recommend this company. ... Read more
    Kassandra K. - 14 March 2025
    Awesome, Awesome, Awesome!! The staff was so friendly and amazing. Kayleigh managed to answer and assist me with all the questions I had. I would not of expected this from a storage company. She did so many things for me during a very stressful time that I can’t say enough! Thank you so much! ... Read more
    Jess C. - 11 March 2025
    Katherine F. - 11 March 2025
    When this facility was Red Dot storage I would have given it five stars. Since being taken over by storage rentals of America it has gone completely downhill. It's so bad that we are pulling all of our property out of our unit and relocating to another facility. I signed up for autopay in August but then in late September after my next payment was due I started getting late notices and noticed my bill was $20 higher than the month before. I tried numerous times over a period of a week to call the number given in their emails and texts to speak to a manager and the voicemail system would only go in a loop and take me back to the beginning and I could never speak to a human. I replied to the emails and the texts from Marcy along for my payment, to request a call and no one ever called. It took me 2 weeks of trying to finally reach an agent. She explained there was a late fee and when I asked how that could happen because I had Auto pay, she said it's up to the local facility to run the card payment for auto pay and for some reason they didn't. She mentioned that they still did not have a property manager and that could be part of the reason. After 20 minutes on the phone I finally was able to get it straightened out and they removed the late fee but I had to pay over the phone with my card. Two weeks later we had a moving company representative coming to give us an estimate and the gate code would not work. It said access denied. I called the number and they gave us two different codes to try and those didn't work. The representative escalated the matter to try to open the gate remotely. This resulted in us waiting on hold for over 10 minutes, wondering if they were going to come back on the line. My husband called back while I stayed on hold on the first call and we then had two agents trying to figure out how to get the gate to open. It was a Wednesday and it just so happens the local office is closed on Wednesdays. Really? After 20 minutes they were finally able to open the gate remotely. It was a huge waste of our time and money and frustrating as well for the moving company rep who had to wait behind us. They said they would report the issue to the facility owner, which is what the agent said regarding the issue with my auto payment problem and no one ever called me. Then last week I started getting overdue payment notices again for my October payment! I called back again spending another 20 minutes on the phone and this time the rep said she couldn't see where my auto pay request in August was successful! It took a while to get her to transfer me to someone who could remove the late fee and once again I had to pay over the phone with my card. There won't be a November payment because we are pulling out. There are plenty of other storage facilities in the area. Don't waste your valuable time on this one. I'm sure I've spent no less than 3 hours dealing with their mismanagement in the past 2 months. UPDATE: a week later and I am back at the facility and once again cannot get in I talked with one representative who gave me a code that didn't work because it again said access suspended. My bill is all paid and up to date so this should not be an issue. I talked to another representative who gave me a different code and that code worked and she said she would put in another request to reset my code. It won't be necessary because we are pulling all of our stuff out tomorrow. I never could access my account online after Red Dot sold the facility. ... Read more
    Danica L. - 1 November 2024
    Since the new management has taken over it's been a disaster. Gate codes won't work, no property manager to take care of problems. They repeatedly promise to have the district manager call me back within 24-48 hours but it's now been a week. I've called multiple times and it's always "there's nothing we can do". Don't bother using this rental company, it's a waste of money! ... Read more
    Bill G. - 16 August 2024

    About this facility

    Located on West Highway Route 38, this Storage Rentals of America facility in Malta offers a range of unit sizes, from small to large, to accommodate various storage needs. Its convenient location makes it an excellent choice for residents and businesses in the area.

    This facility provides drive-up access, ensuring quick and hassle-free loading and unloading directly from your vehicle. The parking feature is perfect for storing cars, while security cameras offer added peace of mind by monitoring the premises around the clock. With 24-hour access, you can retrieve your items whenever you need them, making it flexible for busy schedules. The property also supports contactless renting and online payment, allowing you to manage your storage unit remotely and conveniently.

    Although this is an unstaffed location, it is ideal for those looking for a straightforward, self-service storage experience. With first-floor access and a nearby gate, this facility is designed for easy entry and secure storage. It’s a great choice for individuals or businesses needing reliable, accessible storage in Malta.

    Price comparison

    See how this facility's unit prices compare to others in Malta, broken down by size.

    Small $73/mo
    Location minimum Location maximum
    $52/mo $94/mo
    Medium $127/mo
    Location minimum Location maximum
    $97/mo $157/mo
    Large $97/mo
    Location minimum Location maximum
    $97/mo $98/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    20

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    36

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 20, Bike Score®: 36

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Resource Bank

      Services 0.06 miles

    • Malta Fire Protection District

      Services 0.37 miles

    • Malta Post Office

      Services 0.45 miles

    • Village of Malta Village Hall

      Services 0.62 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 250 West Highway Route 38 offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage Rentals of America - 250 West Highway Route 38, available security amenities may include Security Camera, Gate, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 250 West Highway Route 38 for specific restrictions and recommendations.

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