Public Storage - 2323 West Diehl Road, Naperville, IL 60563

4.8/5 - 288 Reviews
Location:
2323 West Diehl Road, Naperville, IL 60563
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2323 West Diehl Road, Naperville, IL 60563

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $89/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $64 - $89/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $60/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $32 - $44/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $223/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $165 - $231/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $122 - $171/mo
    10x40 RV 400 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $152/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Kiosk Available
    • Parking
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    288
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    NICK was fantastic. He was so helpful at the Naperville facility on Diehl Road. He was polite and so friendly. He took his time and answered all of our questions. We never felt rushed. This is a great storage facility to use because people like Nick are willing to help there! ... Read more
    Linda E. - 2 July 2026
    Highly This public Storage; From the loading zone to the units, the facility is meticulously kept! Sally is always welcoming and gives great direction of the facility. She greeted me with a smile and a professional attitude. She went above and beyond to ensure I understood the details of the agreement and the facility protocols. If you’re teetering on a storage facility check out diehl road public storage first! You won’t be disappointed! ... Read more
    ike f. - 9 June 2026
    Sally is awesome. We have rented an outdoor camper spot for over a year now. Recently, I stopped in to see about possibly getting a different spot due to some fairly large neighbors! Nothing available at the time but Sally said keep checking. Stopped in a few times and always had great conversations. Then one day she called with our ideal spot having come available! Such great customer service. Thank you! ... Read more
    Darrin H. - 31 October 2025
    My experience with public storage on La Salle was amazing! David was extremely helpful and very patient. He kindly arranged things quickly for me. Great customer service! The facility is very clean and safe. Highly recommend! ... Read more
    Chris B. - 30 October 2025
    Sally was the best! She made this an excellent experience. It was extremely easy to get enrolled. The place is very, clean, natural light and safe. The rates are amazing. She was very knowledgeable about the storage process and the overall details of operations. Excellent!!! :) ... Read more
    DARLA S. - 26 October 2025
    Mice ate all through my things at this particular storage. I notified the property Manager of this situation, Sally informed me there should have been a bait trap inside(huh) had i even seen a trap i would have traveled way back to glenellyn to extra space storage.. Called corporate!! Well you had no rodent insurance... So I'll take this L but never AAAAAAAAGAIN!!! ... Read more
    Anqunette W. - 21 October 2025
    Public storage on Deihl rd has been my favorite location. I really enjoy the drive in bay when the snow is on the ground. My convenient unit on the 1st floor. I have been here a couple of years now and I truly enjoy coming here for the safety and convenience offered at this location. I know I can trust on Sally to resolve any issues I might have quickly and with a smile. Sally has been irreplaceable since I have been here with her knowledge of the site and what unit I may need to accommodate my belongings. Thank you Sally for all you do here for me and everyone renting here. ... Read more
    Lena S. - 10 October 2025
    I was looking around for a place to store my equipment and hands down Sally and Nick won my business! They were super friendly and did not pressure me into getting a unit. They truly understood what I needed and made me feel welcome! Thank you Sally and Nick ! ... Read more
    Modern S. - 26 September 2025
    Highly recommend choosing Public Storage in Naperville on Diehl road - very clean and safe storage facility. Units are beautiful - no pests or cracks to risk damage to your belongings. Great move in rates. Very convenient location and access during 24/7 with an app on your phone. Property manager is very helpful. There are several dollies to use while moving in and out. We have been using two units for items from our family business and it’s been a life saver in storing, sorting and organizing everything. ... Read more
    Nicole O. - 5 September 2025
    My experience with this storage facility has been excellent. Sally at the front desk consistently demonstrated professionalism, courtesy, and genuine concern for customer needs. She was highly knowledgeable about the company’s services and was able to provide clear and accurate answers to all of my questions, which instilled both comfort and trust. The facility itself is exceptionally clean, well-organized, and well-maintained, reflecting the company’s commitment to quality and customer satisfaction. I would strongly recommend this storage company to anyone seeking a reliable and well-managed facility. ... Read more
    Melissa K. - 21 August 2025
    I am very happy at this location because Sally is so helpful with any questions I have. She is always friendly with a very bright smile. Whenever I am there she brightens my day and puts to rest any concerns I have about the facility or my storage unit. Thank you Sally for your help always eager to assist. ... Read more
    Lena S. - 2 August 2025
    Great service and pricing. I am editing my post from 5 stars to 1. After 4 months they increased my rate from $82.00 to $113. I will be contacting them about moving out tomorrow when the office opens. Edited! Great support and help from the local office to the supervisor overseeing this office. I was surprised at how helpful and responsive everyone has been. That’s why I’m going back to give Public Storage the 5 star review again. ... Read more
    Janet A. - 31 July 2025
    We used a storage unit for about 6 months at this location. It was easy to rent and an app to easily manage our account. The unit was clean and ready when we needed it. Sally was great to work with and was always available to answer any questions and so helpful when we had trouble accessing it. I would rent from here again. ... Read more
    Anna M. - 30 April 2025
    Raina R. - 18 February 2025
    Renter beware!! I started at $29/month, they tried to bump me up to $114/month. Total scam and unethical practices. Everyone understands rates increase, 3% per year is generally acceptable. 293% in a 24 month period is not acceptable or fair business practices. This is truly a terrible company and business model. ... Read more
    Robert B. - 4 February 2025
    Riz M. - 19 December 2024
    Sally was great and couldn’t get the unit I needed but she guided me to a location closer to my home and I wound up renting a unit there with my daughter. Thanks Sally we appreciate you and we love the young lady at River Grove. She’s amazing as well. ... Read more
    Norma R. - 26 October 2024
    Sally has been helpful throughout my time here. Talking to her always brightens my day. I really appreciate everything she does to keep Public Storage running smoothly. She is the backbone of this establishment. Thanks Sally! ... Read more
    Lena S. - 2 October 2024

    About this facility

    Located at 2323 West Diehl Road in Naperville, IL, this Public Storage facility offers small and medium-sized units to accommodate a variety of storage needs. Whether you’re storing a few household items or seasonal equipment, unit options with swing and roll-up doors provide convenient access. The inclusion of climate-controlled units is especially beneficial for Naperville’s variable weather, ensuring sensitive items like electronics and furniture are well-protected from temperature extremes.

    This facility is designed with customer convenience in mind. It offers drive-up access for effortless loading and unloading, indoor units for added security, and elevators to access the multi-level storage. Security is a priority, with features like security cameras, keyless unit access, and an onsite manager. Parking is also available, making it easier for customers who need space for vehicles or temporary unloading. The facility enhances flexibility further with contactless renting and online payment options, making the setup process seamless.

    For those in need of packing supplies, a retail area is available to purchase moving materials. This Public Storage facility is an excellent choice for residents and businesses in Naperville seeking secure, modern storage solutions with practical amenities.

    Price comparison

    See how this facility's unit prices compare to others in Naperville, broken down by size.

    Small $61/mo
    Location minimum Location maximum
    $32/mo $220/mo
    Medium $170/mo
    Location minimum Location maximum
    $84/mo $407/mo
    Large $152/mo
    Location minimum Location maximum
    $132/mo $629/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    17

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    18

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    64

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 17, Transit Score®: 18, Bike Score®: 64

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Tru

      Services 0.45 miles

    • Cracker Barrel

      Food & Drinks 0.5 miles

    • Fairfield Inn & Suites

      Services 0.54 miles

    • Car Max

      Shopping 0.56 miles

    • Sleep Inn Naperville

      Services 0.57 miles

    • TownePlace Suites

      Services 0.58 miles

    • 7-Eleven

      Grocery Stores 0.7 miles

    • Route 59 & Diehl

      Transportation 0.71 miles

    • Route 59 & Pebblewood/McDowell

      Transportation 0.75 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2323 West Diehl Road is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2323 West Diehl Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2323 West Diehl Road for specific restrictions and recommendations.

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