Skip to main content

Public Storage - 801 Joliet Road, Willowbrook, IL 60527

4.9/5 - 441 Reviews
Location:
801 Joliet Road, Willowbrook, IL 60527
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.
24/7 ACCESS

Public Storage - 801 Joliet Road, Willowbrook, IL 60527

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    $74 - $122/mo
    5x5 Self Storage 25 Sq. Ft.
    $74 - $86/mo
    10x15 Self Storage 150 Sq. Ft.
    $277/mo
    10x10 Self Storage 100 Sq. Ft.
    $192/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Car Storage Other Vehicle Storage Parking RV Storage
    $373/mo
    10x25 Self Storage 250 Sq. Ft.
    $377/mo
    10x20 Self Storage 200 Sq. Ft.
    $277/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    441
    Number of reviews

    Read some helpful reviews of Public Storage, 801 Joliet Road, Willowbrook, IL 60527, shared by real renters with genuine experiences and honest opinions.

    Update: district manager Alberto promised to Take care of the rent for the storage unit To make things right. I found out today they are auctioning off my property because he never did what he promised. Only get a unit here if you love mice and want them to auction off your property and not keep promises. I rented storage unit and it had mice infestation. I called numerous times and they agreed they would credit me the following month for free rent and switch me units. Come the 7th day of the following month out of nowhere they padlock my storage unit and deny me access to property. They hadn't said a single words of warning they backed out of their deal to cover my rent that month. My car keys were locked in unit. I explained I had 5 kids including a new born and I need access to unit for car keys as well as Sunday is a huge day for me for work. 5 kids aren't cheap I needed my vehicle. They said sorry the best they could do was if I pay full month rent for mice infested unit, the following month they would give me a credit. Yeah heard that before right? So they refuse to give me access to unit because they didn't process the month credit they promised me. The person I talked to at the call center said they would move to help but every single call I made to them was dealing wirh local office. Imagine my surprise when 10 minutes later local office s told me they love to help but every single call I had with them was with the call center so there's nothin they could do. I asked for a district manager they told me the district manager is on vacation but his fill in doesn't work weekends so I probably wouldn't get a call. Here I am father of 5 working 7 days a week and their district manager couldn't work for a few minutes to resolve this issue so I can work 12 hours on a Sunday. Never received a call from either district manager. This is not a problem with just this location. The 10 people I dealt with about this every single one from refused responsibility and pointed the finger at someone else in the company. From local office all the way up in this company all suffer from lack of accountability. Not one person owned my issue and took the 10 minutes to fix my problem. They all blamed someone else and left me holding the bag with no vehicle or any of the things I need to work. I lost close to $1000 in just the first day because no one will fix this issue and no one cares. ... Read more
    Peter P. - 19 July 2026
    Peter P. - 8 June 2026
    Liz S. - 9 October 2025
    Debbie O. - 31 July 2025
    After having a not so nice experience at the Burr Ridge location. I was able to successfully find another unit over on Joliet Road in Willowbrook. Barb from the Lombard location reached out and was able to help with any questions and or issues that I had. Because of my interaction with her and a few agents that I spoke with over the telephone. My faith in Public Storage has been restored. Barb I appreciate your help this afternoon and look forward to continuing my business relationship with Public Storage. ... Read more
    Kimberley H. - 29 July 2025
    This might be the worst experience ever First month was supposed to be “free” They charged me 90 dollars for move in fee and then they were supposed to refund me some amount of that because I switch the storages on the first day and they overcharged me and guess what, they never refund me. I rent storage on 28th November so first month was free and from December 29th till 31 they charged me 130 dollars and one day late fee 57 dollars because agent didn’t put automatic payment even if I told him to do it in the first place. And by the way - most rude and disrespectful agents works in customer service department. Long story short - stay away from these scammers. ... Read more
    Danilo - 11 January 2024
    Although overpriced My partner Carl Provorse has singled out the manager Biona as a amiable professional who takes care of a problem right away. Large and Spacious! This one is on 801 Joliet Road Willowbrook, IL 60527 Toby Ross ... Read more
    Toby R. - 6 September 2022
    I’ve been to several different storage facilities throughout my time. I have to say meeting Tim at this location has been a very good experience . He eased my anxiety I had about storing my belongings and that they would be safe. Making me feel really good about my decision. Tim is a very pleasant gentleman always smiling and being positive. I am so happy to meet him. Thank you Tim! You are a real asset to this company. ... Read more
    Teresa G. - 22 February 2020
    We were moving and checking prices and the kindness and service was so awesome I felt like it was a friend helping me! Gave me tips and then all the supplies I would need and that he could get them together for me and I could buy all in one place!!! Tim was so helpful and seemed like he was really looking out for me. We feel totally confident that we made the right choice with his help and knowledge. Definitely a different experience than every where else I called and it made the difference in choosing them. We are looking at using them for our business storage next. Thanks Tim!!! ... Read more
    Laurie D. - 3 December 2017
    Tony A. - 30 December 2016

    About this facility

    Located at 801 Joliet Road in Willowbrook, IL, this Public Storage facility offers a wide range of unit sizes, including small, medium, and large options, to accommodate diverse storage needs. Whether you're decluttering your home or need extra space for your business, this facility provides a variety of solutions in a convenient suburban location.

    This facility boasts climate-controlled units, ideal for protecting your belongings from Willowbrook's fluctuating Midwest weather. For added convenience, it features both indoor access and drive-up access, allowing you to load and unload with ease. With additional amenities such as 24-hour access, parking, and RV storage, this facility caters to everyone from frequent movers to RV owners. Security is a priority, with a security camera system, gated access, and an onsite manager to ensure peace of mind.

    Customers will appreciate the flexibility of contactless renting, online payment, and credit card acceptance, as well as the availability of moving supplies on-site. This Public Storage facility is an excellent choice for residents, businesses, and RV owners looking for secure, accessible, and well-maintained storage options in the Willowbrook community.

    Price comparison

    See how this facility's unit prices compare to others in Willowbrook, broken down by size.

    Small $74/mo
    Location minimum Location maximum
    $60/mo $214/mo
    Medium $235/mo
    Location minimum Location maximum
    $140/mo $277/mo
    Large $342/mo
    Location minimum Location maximum
    $238/mo $493/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    33

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    50

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 33, Bike Score®: 50

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • House of Trucks

      Shopping 0.08 miles

    • Dell Rhea's Chicken Basket

      Food & Drinks 0.1 miles

    • Econo Lodge

      Services 0.13 miles

    • La Quinta Inn Chicago Willowbrook

      Services 0.15 miles

    • Willowbrook Police Department

      Services 0.24 miles

    • Delta Hotels by Marriott Chicago Willowbrook

      Services 0.25 miles

    • Denny's

      Food & Drinks 0.31 miles

    • Target

      Shopping 0.39 miles

    • Starbucks

      Food & Drinks 0.43 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 801 Joliet Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 801 Joliet Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 801 Joliet Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: