Public Storage - 13720 East 118th Street, Fishers, IN 46037

4.8/5 - 195 Reviews
Location:
13720 East 118th Street, Fishers, IN 46037
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 13720 East 118th Street, Fishers, IN 46037

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $55/mo
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $132/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $50 - $55/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $46/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $201/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $192/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $166/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $138 - $160/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $99/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up First Floor Access
    $94/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $340/mo
    10x30 RV 300 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access Parking RV Storage
    $296/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $235/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $234/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $201/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    195
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    ????? I’m very satisfied with my experience at Public Storage. I recently spoke with Philip regarding some updates on my account, and he was incredibly friendly and helpful. Not only did he take the time to explain everything clearly, but he was also able to help lower my monthly unit charge and save me money. Great customer service like that really makes a difference. I truly appreciate the help and highly recommend this location! ... Read more
    Christina J. - 4 March 2026
    Have used Public Storage for a little over 1 year. 7x10 started at $65 and my payment for this month went from $90 to $127! New Customers can have the same unit I am renting for $65....pricing structure is unfair to loyal customers. Talked to their customer service line and I asked about moving to a different unit or adjusting my rate and was denied both options. Called the main office 3 times over a 2 week period to talk to manager and never received a call back. Due to lack of communication and continued rate increases, I'll be out within the week. ... Read more
    Dan T. - 16 February 2026
    Matt C. - 9 October 2025
    Very disappointed in this service. They automatically signed me up for insurance, and when I went to cancel it and show them my proof of existing insurance- per the contract- there is no actual way to contact them. If you call the numbers provided, or even the company number, they direct you to a line that hangs up on you or one that never rings at all. No emails or other numbers were provided. Once I logged into my account, they had signed me up for an automatic payment that was not in the contract. When I went to confirm my reservation & complete my account, the link I was brought to said "since you're all moved in, your reservation is now canceled". HUH? And then there's the biggest issue, I've been getting emails with verification codes for over an hour saying someone's been trying to change my password and request my information. And again, the number they provided does not lead to you a person or any actual solution. Mind you, this has all happened in the past hour. Customer service chatting did not address any issues I had, and just kept offering to close my account instead of refunding me or fixing anything. Feels like a giant scam and I'm in shock. ... Read more
    Abbyloo - 22 January 2025
    Went in to discuss transferring to a smaller unit and Terri was the greatest help. She gave me a couple of options that were in my same building and I was able to find the best fit for my needs. Terri made the transferring process very smooth. Thanks so much Terri and public storage! ... Read more
    Tanner P. - 22 January 2025
    Online signup process was super simple and direct. Loved that I was able to go directly to the unit and there was a key already waiting inside for me - totally contactless experience! Their app is also super cool and uses bluetooth & location to allow you to automatically open doors which is super convenient! ... Read more
    Melanie C. - 14 January 2025
    Terri worked directly with me to make my transition from a different location to the location at 118th really simple. She helped me manage all my change requests with ease and comfort. Terri is an asset to the Public Storage company as she is very attentive, helpful, and provides great customer service. I would recommend both Public Storage and Terri. ... Read more
    Magnus G. - 26 September 2024
    Amazing place. Made move in and move out super simple and a usually stressful situation all that more doable! 100% Recommend. I was in such a hurry I left a TV behind and they went above and beyond reaching out to me personally to come back and retrieve it. Absolutely an amazing group! ... Read more
    Michael - 24 August 2024

    About this facility

    Located at 13720 East 118th Street in the thriving city of Fishers, IN, this Public Storage facility provides a variety of unit sizes—small, medium, and large—to accommodate your storage needs. Whether you’re making space in your home or need additional storage for your business, this facility offers climate-controlled units, perfect for protecting items from Indiana’s changing temperatures and humidity. With elevator access and roll-up doors, loading and unloading is made simple and efficient.

    This facility is designed with convenience and security in mind. You’ll find drive-up access, indoor storage, and even multi-level storage options. For added peace of mind, the property is equipped with security cameras and features an onsite manager. Vehicle owners can take advantage of parking and RV storage, making it a great choice for those who need to store both household goods and recreational vehicles.

    Keyless unit access, contactless renting, and the ability to make online payments enhance the user experience, while moving supplies are available for purchase on-site. This facility is well-suited for Fishers residents or businesses seeking secure, accessible, and flexible storage solutions in a growing suburban community.

    Price comparison

    See how this facility's unit prices compare to others in Fishers, broken down by size.

    Small $71/mo
    Location minimum Location maximum
    $26/mo $226/mo
    Medium $148/mo
    Location minimum Location maximum
    $94/mo $484/mo
    Large $261/mo
    Location minimum Location maximum
    $89/mo $764/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    57

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    70

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 57, Bike Score®: 70

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Kroger

      Grocery Stores 0.14 miles

    • Vita Dental - Fishers

      Services 0.19 miles

    • Chase

      Services 0.21 miles

    • Speedway

      Grocery Stores 0.25 miles

    • Speedway

      Services 0.26 miles

    • Fifth Third Bank

      Services 0.27 miles

    • Starbucks

      Food & Drinks 0.27 miles

    • Walgreens

      Shopping 0.28 miles

    • Walgreens

      Services 0.29 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 13720 East 118th Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 13720 East 118th Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 13720 East 118th Street for specific restrictions and recommendations.

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