Public Storage - 933 North Illinois Street, Indianapolis, IN 46204

4.6/5 - 594 Reviews
Location:
933 North Illinois Street, Indianapolis, IN 46204
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 933 North Illinois Street, Indianapolis, IN 46204

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $172/mo
    10x7.5 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $168/mo
    10x7.5 Self Storage 75 Sq. Ft.
    Elevator Access Roll-Up
    $123/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $107 - $121/mo
    10x5 Self Storage 50 Sq. Ft.
    Roll-Up First Floor Access
    $97/mo
    10x5 Self Storage 50 Sq. Ft.
    Elevator Access Roll-Up
    $89/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $104/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing
    $84/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $197/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up First Floor Access
    $166/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $182 - $192/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up First Floor Access
    $163/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up
    $149/mo
    10x25 Self Storage 250 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $266/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access Roll-Up
    $266/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    594
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Everything at the storage unit is it always clean and in order the staff is respectful and consider it and helping you and guiding you to make sure that you follow the rules and policies it's a good team working there and I would recommend anybody if they were going to get a storage unit to go to this particular unit because of the staff in the way that they conduct business ... Read more
    David T. - 13 July 2026
    Veronica S. - 7 June 2026
    If you are someone young BLK, independent and require privacy, please do not rent from this location. On 12/30/2025 i went into my unit to organize some things. I had my door down halfway open and the workers just so happen to be on the floor that I went on and I was told by them to hey open your unit so I proceeded to open my unit, but I also proceeded to not organize my unit and go downstairs to actually see the lease agreement where it states in the lease agreement that all doors must be opened during the time while you’re in your unit so I went down there and got the lease same exact day. My lease was terminated. Please keep in mind. I do have the Public Storage app where they can send you messages. Anything that’s important. I receive nothing stating that my lease was terminated because the door was open. I did not receive a warning about the door. I then noticed on January 3, 2026 I was receiving text messages from Public Storage stating and harassing me to pay my payment. I didn’t pay the payment until the 15th on the 17th. I went down there and got a few things and then on 19 January I went down there again to grab a couple more things and was told to see the manager so I seen the manager and she had no clue what was going on, so I requested her to get me to the property manager or the district Manager in which he called me acted like he left the phone ring. He hung up on the second ring so I proceeded to call him back three different times voicemail and then he finally called me back after seeing me calling him. I asked him why was my lease being terminated without a formal notice and he told me well. I put a letter on your storage unit and I said well I hadn’t came down to my storage unit until 1/17/26 nd I didn’t think that that notice on my door was a termination of my lease because I didn’t receive an email nor a text message nor anything in the mail mail so I said why was it terminated? He stated it was terminated because you had your door down I said well, sir I I opened my unit when I was told to and I never came back down there and left my unit closed so why don’t I get a warning for that. He said no so I then asked him on a recorded line cause I have it recorded what was the other reason it was terminated, he said because when I basically asked him where it was in the lease? I called the Public Storage 1800 number on 12/30/25 to complain he said that on that call, I had stated that I still was gonna leave my door down. I said saying that I’m gonna do something and actually doing it or two totally different things and I feel like you guys are discriminating me upon my Race and my gender also my first second and third amendment right has been completely VIOLATED I also asked him about my money because January 3,456789 til 1/15/26 I received very harassing bullying threatening text messages about me paying them money on top of a late fee. He told me I will get no money back. I do not need to go back on the property and I have 48 hours to get my property. I go down there tried to get access to the unit now before my lease was supposedly terminated. I used to go down there every other night after 11 o’clockpm to get my things now all of a sudden I’m not able or allowed to access my things even though I paid them in full with a late fee and basically my lease was terminated 2 weeks before I paid! because I had my unit door down one time and also at that same one time I was told to open it I opened it so like I said this has became a thing of race and discrimination like I said if you’re a black professional and you are trying to live and you don’t want people going in your unit stealing . RACIST Please do not this has became something that has it. It’s civil at this point you guys are not allowed to bully me. You guys are not allowed to punish me because I stated that in a jokingly way that OK well whatever I’m still gonna leave it down but I never did that. You can’t punish me your not god any other reason besides something personal. It’s a shame. I’m very disgusted. Ive reached out to my lawyer ... Read more
    Snooty D. - 21 January 2026
    5 star assistance. Danielle went above and beyond to help get us through our move. Between miscommunication with movers , lost keys , and lots of other situations , Danielle was ready to assist in any way she could and she did. The move wouldn’t have happened without her!!! The facility is clean , accessible , and in a central location in the heart of Indianapolis . Perfect for college students to store their belongings between semesters / summers . Danielle is a breath of fresh air and this facility is lucky to have her. Her kindness, calmness, and overall demeanor was needed and very much appreciated. Thank you for a job well done ! Highly recommend this facility !!! ... Read more
    Denise H. - 16 January 2026
    Brian M. - 13 January 2026
    Mitchell D. - 13 January 2026
    Holly K. - 29 September 2025
    Judah S. - 29 September 2025
    I’m a new client. I’ve been at this unit for about three months. And on the fourth month, they wrongfully overcharged me. I spoke with the manager on Tuesday. It’s been three days and nothing has been changed. No one is never in the office. The manager is in the office for like an hour and then she’s gone for the rest of the day. No one answers the phone. The service sucks and as quick as fast and I need to be monitor and watch because no one is doing their job. They’re literally stealing company money. I’m going back up there today to hopefully solve this issue after it’s been four days of me Not getting an update on my payment now frustrated and I hope that this situation doesn’t stress me Out. Long story short, but this story you need to be downtown it is trash ghetto no professional service at all. I hate it here. ... Read more
    Anthony H. - 4 April 2025
    I was quoted a price over the phone & was told that this would be my rate throughout the stay. I was charged a prorated price for moving in the middle of the month as well as for the whole next month. When it was time for me to move out on the 1st of the month, I was told that I would have to pay for the whole month. I asked why wouldn't that be prorated since I was moving out on the 1st. Then in the last month when I told them that I was moving out, all of a sudden my rate increased. I was told that starting that month my rate was supposed to increase. I explained that I had a contract which showed that my rate was to stay the same throughout the time my stuff was there. Apparently, this did not matter. They were never at the front desk during open hours & never answered the phone. I always had to receive a returned call. ... Read more
    Queen I. - 4 March 2025
    Just had a great experience speaking with the property manager Rachelle. I’m an existing customer at a different facility in a neighboring town that she oversees as well. I had multiple questions about rates and terms, a possible unit transfer, etc. The call was lengthy and involved, and Rachelle was patient, professional, and overall just very helpful. Great customer service and a positive interaction, thank you! ... Read more
    Anthony H. - 27 February 2025
    After 4 days of chasing down a location that had a actual person you could talk to . Kassy was straight to the point on addressing all me needs. After her interaction, my view on Public Storage is completely different. I was on the verge of moving out of my 4 Storage units. In today's society you still need people contact especially with communication skills. I will definitely go back to Kassy to handle all my needs. ... Read more
    tony s. - 12 February 2025
    I ordered my unit online. I’m very dimensionally challenged. But, was able to go to the front office where I was greeted by “Rochelle” and she was able to quickly get me transferred to a bigger space, With no hassle. Plus the next day the app was tweaking out when trying to access the code to get in. I again was able to receive such great customer service! She provided me options on how to get the app going again, as well as my access code. I Highly recommend it’s a very secure storage space with great service! ... Read more
    Sha'Lia W. - 30 October 2024

    About this facility

    Conveniently located at 933 North Illinois Street in Indianapolis, this Public Storage facility offers storage solutions suitable for a variety of needs. With small, medium, and large unit sizes, this facility is ideal for residents, students, or businesses in the bustling downtown area. Whether you're downsizing, decluttering, or in need of extra space during a move, there's a unit size to fit your belongings.

    This facility features climate-controlled units, a must-have in Indianapolis where seasonal humidity and temperature swings can impact sensitive items like furniture, electronics, and documents. The property also provides indoor access and drive-up access, making it easy to load and unload your belongings regardless of the weather. For added convenience, elevators and first-floor access are available at this multi-level storage location. Security is a priority, with a security camera system, gated access, and an onsite manager ensuring peace of mind.

    Customers benefit from contactless renting, online payment options, and a retail selection of moving supplies available onsite. With its combination of accessibility, modern features, and secure storage, this Public Storage facility is an excellent choice for anyone in downtown Indianapolis or the surrounding area.

    Price comparison

    See how this facility's unit prices compare to others in Indianapolis, broken down by size.

    Small $118/mo
    Location minimum Location maximum
    $17/mo $216/mo
    Medium $171/mo
    Location minimum Location maximum
    $50/mo $349/mo
    Large $266/mo
    Location minimum Location maximum
    $49/mo $1616/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    87

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    60

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    98

    out of 100

    Bike Score

    Biker's Paradise

    Biking is practical for everyday travel

    Walk Score®: 87, Transit Score®: 60, Bike Score®: 98

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • USPS

      Services 0.06 miles

    • Quill's Coffee

      Food & Drinks 0.09 miles

    • Ollies's Downtown

      Food & Drinks 0.11 miles

    • Domino's

      Food & Drinks 0.12 miles

    • 9th Street

      Transportation 0.14 miles

    • Patachou

      Food & Drinks 0.15 miles

    • Barista Parlor

      Food & Drinks 0.16 miles

    • Meridian and St Clair OB

      Transportation 0.17 miles

    • Amelia's Bread

      Grocery Stores 0.18 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 933 North Illinois Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 933 North Illinois Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 933 North Illinois Street for specific restrictions and recommendations.

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