U-Stor Self Storage - 3370 East Washington Street, Indianapolis, IN 46201

4.4/5 - 169 Reviews
Location:
3370 East Washington Street, Indianapolis, IN 46201
Office hours:
24/7 ACCESS
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5 p.m.
24/7 ACCESS
(317) 634-4462

U-Stor Self Storage - 3370 East Washington Street, Indianapolis, IN 46201

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities & features

  • 24 hour access
  • Drive-Up Access
  • Onsite Manager
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment

Customer reviews

4.4/5
Average rating
169
Number of reviews

Read some helpful reviews of U-Stor Self Storage, shared by real renters with genuine experiences and honest opinions.

TERRIBLE THEIR SECURITY IS NON EXISTANT ANYYONE CANE WALK IN WITHOUT A CODE. CAMERAS ARE ONLY ON THE MAIN DRIVES NOT ON THE SMALLER UNITS. mY UNIT WAS ROBBED AND I LOST AROUND 5000 DOLLARS IN TOOLS AND THEY HAD NO FOOTAGE AND WAITED FOR DAYS TO CALL ME. THEIR FACIITY IS NEXT TO A VACANT LOT WITH ONLY A SMALL FENCE THAT ANYONE CAN JUMP OVER i AM FORCED TO GIVE THEM 1 STAR IF IT WAS UP YO ME I WOULD GIVE THE A MINUS 5 THE CUSTOMER SERVICE IS TERRIBLE. i WOULD SAY IF YOU WANT YOUR BELONGINGS STOLEN TAKE IT THERE IF YOU WANT TO KEEP IT FIND A DIFFERENT PLACE you responded but never gave me a number other than a number of the people that did not contact me when my things were stolen i did clear out my unit and left them a voice mail that they never responded to so you kept installing late charges and auction fees. So i would like to talk to someone above them and be reimbursed for my loss.i did talk to them and they refused to look at the camara footage and fail to recognize that any person can walk into their property. i would recommend Public Storage they have a gate that blocks cars and pedestrians as well. At least three times i saw that U store and to replace that joke of an arm that keeps cars out. their staff is rude and non caring they should not be allowed to have a business that stores others valuable belongings ... Read more
Michael R. - 12 June 2026
Tony H. - 1 June 2026
I had to seal the walls and floors because there were gaps between the walls to the next wall side and these gaps were where roaches would start to come in. I put masking tape on all of those holes to not have roaches come in and get into any of my things. I also came by there on at least 2 occasions and there were repeated gunshots, so if you come around there, you will need to be watchful of your person, things, and surroundings. Also, they don't allow anyone to use the dumpster (which to me was kind of weird because how do you have a storage facility and people are moving things around and out and they'll have no place to put trash). Otherwise, outside of these issues, it was pretty good. ... Read more
The G. - 2 August 2025
Great people to do buisness with and after doing so I consider everyone of the people there my friend . Nice and maintained and very convenient. Definitely a place to relief the stresses of the moving process. Great job u-stor!! ... Read more
Billy N. - 28 March 2025
I personally never had an issue from over a year ago until now . I like the customer service very comfortable experience. I feel like my things will be safe and this facility to me is the best one that you can have just off of my own experience ... Read more
Natasha B. - 28 March 2025
Renee' R. - 26 March 2025
From my first couple calls inquiring about available units to signing my lease and paying for the unit on a card and with cash both; Demi and CJ were so very helpful to me! They showed me the unit prior to renting, answered all my questions- and then some, and were just very helpful and polite! I would’ve went to a different neighborhood but they showed me how the units are all alarmed and safe with them being on-site too!! Thanks you two so much! You relaxed this old lady’s worries for sure!! ?? ... Read more
Jennifer S. - 24 March 2025
Had a unit here for 2 months, was broken into and everything stolen from it. Didn’t even know about it until a month later I went to go get my stuff and our codes didn’t work. Apparently when they tried to call us which they only tried once, apparently our number was “disconnected” which no it was not. Didn’t try to text either, which is odd because the codes they give out are individualized and there is supposedly an alarm that should notify you if your unit is opened without your code, this never happened. The email address they had written down had a typo in it apparently as well. No offer from them to refund at least the two months we had paid for. The guy at the front desk apparently told my fiancée “it’s a bad location there’s been a lot of break ins” which of course they only tell you after all your stuff is stolen. I’m considering suing ... Read more
Stephen S. - 25 October 2024

About this facility

Located at 3370 East Washington Street in Indianapolis, this U-Stor Self Storage facility offers a convenient solution for residents and businesses in the area. With small-sized units, it’s a great choice for those looking to store personal items, seasonal belongings, or office supplies. The facility is close to residential neighborhoods and businesses, making it an ideal option for people who need extra space in this urban area.

This facility offers drive-up access, allowing you to load and unload items with ease directly from your vehicle. For added peace of mind, the property is secured with security cameras, a gated entry, and an onsite manager to keep everything under watch. Parking is also available, making it possible to store vehicles alongside your other items. 24-hour access ensures you can retrieve or store belongings on your schedule.

With the added convenience of online payment and acceptance of credit cards, this U-Stor Self Storage facility is a reliable choice for individuals, families, and small businesses seeking secure and flexible storage options in Indianapolis.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

47

out of 100

Walk Score

Car-Dependent

Most errands require a car

41

out of 100

Transit Score

Some Transit

A few nearby public transportation options

61

out of 100

Bike Score

Bikeable

Some bike infrastructure

Walk Score®: 47, Transit Score®: 41, Bike Score®: 61

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Top Shelf Auto Sales

    Shopping 0.08 miles

  • Taco Bell

    Food & Drinks 0.09 miles

  • New York and LaSalle EB

    Transportation 0.1 miles

  • White Castle

    Food & Drinks 0.11 miles

  • Washington and LaSalle WB

    Transportation 0.11 miles

  • Washington and LaSalle EB

    Transportation 0.13 miles

  • Long John Silver's

    Food & Drinks 0.13 miles

  • Wendy's

    Food & Drinks 0.13 miles

  • Washington Auto Sales

    Shopping 0.14 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 3370 East Washington Street offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At U-Stor Self Storage - 3370 East Washington Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 3370 East Washington Street for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(317) 634-4462