StorSafe Self Storage - 3950 West 73rd Avenue, Merrillville, IN 46410

4.1/5 - 132 Reviews
Location:
3950 West 73rd Avenue, Merrillville, IN 46410
Office hours:
  • Mon-Fri: 7 a.m. - 7 p.m.
(219) 513-8385

StorSafe Self Storage - 3950 West 73rd Avenue, Merrillville, IN 46410

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled First Floor Access
    $76/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $62/mo
    5x10 Self Storage 50 Sq. Ft.
    $73/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $62/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $31/mo
    10x15 Self Storage 150 Sq. Ft.
    $178/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $117/mo
    10x10 Self Storage 100 Sq. Ft.
    $135/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $78/mo
    12x55 Vehicle 660 Sq. Ft.
    Parking RV Storage
    $142/mo
    12x35 Vehicle 420 Sq. Ft.
    Parking RV Storage
    $78/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Parking
    $51/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $322/mo
    10x30 Self Storage 300 Sq. Ft.
    $172/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $239 - $286/mo
    10x20 Self Storage 200 Sq. Ft.
    $145/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $127 - $156/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $51/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.1/5
    Average rating
    132
    Number of reviews

    Read some helpful reviews of StorSafe Self Storage, shared by real renters with genuine experiences and honest opinions.

    I have been a tenant with your storage facility since late 2023. While I have been a consistent customer, I have encountered an issue with my billing that needs to be addressed. On August 21, I spoke with a customer service representative to negotiate my monthly rate, which had increased from $115 to $150. The representative agreed to a new rate of $135 per month. However, this change was never applied to my account. Yes I did inquire about the move out process which should have NOT been interrupted by agreement set in place. As a result, I was improperly charged based on the higher rate and subsequently charged a late fee. My current bill is now $200. I was informed that the discounted rate would not apply until the next billing cycle, despite the error being the company's own failure to update my rate as negotiated. This handling of the billing issue and the failure to honor a negotiated agreement is poor business practice. I believe it is unfair to penalize a loyal customer for an internal error. I would like the late fee removed and my rate adjusted for the current month as agreed upon in our conversation on August 21. ... Read more
    Melissa A. - 15 September 2025
    Beware people if your are looking for a good storage place to store your items. This is definitely not the one to use. I miss heartland storage they were way better than this gostore self storage. They're think about is get your money and raise rates. They do not care about customers. I'm thinking real hard to take my business elsewhere. If I could give to them zero Stars I would. They're going to take the business down to the ground. The way they treat people pretty sad.. ... Read more
    mary H. - 31 August 2025
    Narita C. - 19 August 2025
    This place is absolutely horrendous!!! The units are trash everything is nasty! They increased my rates without letting me know from $60 to $90!!! they never answer the phone!!!! Definitely do not recommend!!!!! Any reviews that are over 1-2 stars are most likely fakes!!! Stay away from this place!!! ... Read more
    Diane S. - 31 July 2025
    This company advertises that you can get a storage unit 24/7. That's a complete lie. I tried to get a unit around 9:30pm, and showed up with my pick-up truck loaded. The app was super slow, and it sent me a unit number and instructions for removing a lock on the unit, but It never sent me a gate code to get access to the yard. I called the number that they claimed was 24/7 and only got a recording saying, "Call back during normal business hours, or visit their website," which I was already doing. Their chat feature kept referring to the same resources and kept apologizing and saying someone would get back to me in a moment. Why lie to customer's instead of just being honest with them? I wouldn't have wasted my efforts and time had the company just been honest in the first place. My wife used this place before, so I was ready to give it a 5 star due to the price, momentary discount, and 24hr access, but I hate being lied to, especially when it is that inconvenient. It's unprofessional, inconsiderate, and I had already paid my money. On top of it all, it poured down raining over that night, so all of my stuff got rained on to add a cherry on the top of it all. Besides that, they could do a better job with the maintenance and upkeeping in the yard. Weeds are growing out of the gutters. Objects that people who probably moved out left behind sit in piles for weeks. However, my things have a place to stay, they stay dry, and it's never a lot of activity when I'm there. I like this place, but they did me so wrong by claiming to be able to get a unit 24/7 and finding out the hard way that it was not true. ... Read more
    Brandon G. - 11 April 2025
    The company has no morals, values, nor respect for their employees. They overload 5 call center employees cover over 33 locations after firing all the staff at all locations to save money because the company is going bankrupt. They didn't care about tenants they just hurry in and collect the money online without a complete lease nor ID then lock you out if you don't finalize by 24 hours. They are going to Jack your rates up in less than 3 months if you don't pay 12 months in advance!!! DO NOT RENT WITH THEM. GO TO EXTRA SPACE!!!! ... Read more
    Jermaine S. - 16 January 2025
    My husband and I have been using this place for about a year. Never had any issues. He goes to unit last night to see our lock was cut off with a red lock place on our door. It states it’s 24 hours open but we couldn’t get in contact with anyone until morning. The first girl we talked to said we had missed a payment in November. We found proof that we did in fact make a payment. A few hours later when we call back we find out that the unit was broken into the day prior. The first issue is why are we getting conflicting answers as to why our unit was touched/locked. Second issue is why were we not notified the day that they realized that it was broken into. It’s now Wednesday and we still haven’t gotten an answer on when our unit was touched Monday or Tuesday either way, why are we finding out at least a day later?? The reason we don’t have an answer or any idea as when this happened is because some lady that answers the phone told my husband to stop calling. All we want is information as to what’s going on with our things. Police Report will be filed. ... Read more
    Melinda E. - 4 December 2024
    I been renting from the storage facility almost a year. I drove 1hr away to get some things, just for me to come to see they cut my lock ?? off my unit!! My bill is always paid in FULL every month and this happens. Good lawsuit if any of my property has been stolen ... Read more
    Phil E. - 4 December 2024
    scamming people. They speak nicely scam you nicely. In one year they raised up prices %100. They don't care about your situation. They care bout money money. Before you leave they will do everything to rip you off. Suggest you stay away. The Lady under the name Lauren was so rude didn't want solve problem. Keep declining the calls. ... Read more
    Iguana J. - 1 October 2024
    I recently had the pleasure of working with Denise to rent a storage unit, and I couldn’t be happier with the experience. Denise guided me through the entire process, making it incredibly smooth and stress-free. She even gave me access to the unit before I committed to renting it, ensuring all my belongings would fit perfectly. Her dedication to providing exceptional customer service is truly commendable. I highly recommend Denise to anyone in need of storage solutions. ... Read more
    Linnette G. - 6 August 2024
    Now my unit was late paid on but this company had the whole weekend to take the lock off !!! One they do not have any consideration of your time, tell you one time and date but do the exact opposite truly on purpose shows me how Amanda, Nicole & and Heather did not care and wasted clearly 53 minutes of my time waiting for a lock to be taken off which I didn’t need to be up at the site !!! Amanda clearly lied and stated to Heather that I left the site when one you have cameras on the location to see I never left when I should especially now knowing I did not need to be up there !!! When it comes to being the most nice and patience person and everyone knows me knows and will state that it takes a lot for me to get upset but it was going on three days of leaving back and forth messages that someone would have the lock off before I came back the next day at the same time and only for the lock to still be on the unit to call to give me the wrong combination!!! No paperwork what was the need to tell me you need a physical address when for over two or more years of the same unit no one called or email stated that was a need but the day of policy!!! So I hate to leave reviews but this was the worst customer service I have ever experienced from the manager and up this is definitely how you do not treat customers!!!!! Units are over priced and to charge $20 for a late fee and leave a lock on a unit that was paid after the fact shows you that they don’t care and ripping of the customers!!! The company before the remote was a little better now it’s more about taking from the customers and doing things on their time to punish you to wait !!! ... Read more
    Shavon M. - 4 December 2023

    About this facility

    Located at 3950 West 73rd Avenue, this StorSafe Self Storage facility in Merrillville, IN, offers a variety of unit sizes, including small, medium, and large, to meet diverse storage needs. Whether you’re decluttering your home, storing seasonal items, or accommodating a move, this facility provides flexibility for individuals, families, and businesses alike.

    Key features include climate-controlled units, ideal for protecting your belongings from Indiana’s fluctuating temperatures and humidity. The facility also offers drive-up access, indoor options, and first-floor access, making it easy and convenient to load and unload items. For added security, the property is equipped with security cameras, a gated entrance, and an onsite manager for peace of mind. Flexible parking and RV storage options are available, perfect for vehicles and recreational equipment.

    This StorSafe facility supports modern convenience with online payment options and accepts credit cards. Need help moving? Take advantage of retail moving supplies and truck rentals available on-site. This facility is an excellent choice for Merrillville residents seeking secure, user-friendly, and well-maintained storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Merrillville, broken down by size.

    Small $61/mo
    Location minimum Location maximum
    $31/mo $750/mo
    Medium $127/mo
    Location minimum Location maximum
    $78/mo $274/mo
    Large $147/mo
    Location minimum Location maximum
    $51/mo $704/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    8

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    36

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 8, Bike Score®: 36

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Toast and Jam

      Food & Drinks 0.54 miles

    • Broadmoor Country Club

      Transportation 0.73 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3950 West 73rd Avenue is accessible during regular access hours, typically Mon-Fri: 7 a.m. - 7 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At StorSafe Self Storage - 3950 West 73rd Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3950 West 73rd Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (219) 513-8385