Public Storage - 4628 Northwestern Drive, Zionsville , IN 46077

4.2/5 - 32 Reviews
Location:
4628 Northwestern Drive, Zionsville , IN 46077
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.
24/7 ACCESS

Public Storage - 4628 Northwestern Drive, Zionsville , IN 46077

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    4x5 Self Storage 20 Sq. Ft.
    Locker
    $27/mo
    10x18 Self Storage 180 Sq. Ft.
    $242/mo
    10x12.5 Self Storage 125 Sq. Ft.
    $238/mo
    10x20 Self Storage 200 Sq. Ft.
    $310/mo
    No units are currently available.

    Amenities & features

    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Kiosk Available
    • Parking
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.2/5
    Average rating
    32
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Trudi went above and beyond to help. We just moved to the area. In need of the storage unit and the online process was super simple and easy to sign up. Unfortunately, I did get a little mixed up when I was reserving a 5 / 5 unit and got a 4 / 5 unit. Instead, and when I arrived, I realized it would not work. And I was having trouble navigating the place, I explained this to a trudy when she called to check on me.After I had some frustrations at the front and she helped me.And guided me through helped fix the problem.And was able to get everything fixed within minutes.And i'm very happy. I went from wanting to cancel my reservation in unit to now wanting to keep this place in my reservation in unit for as long as I need to. Thank you so much for all the help. Very nice and friendly and went above and beyond to help. ... Read more
    Jeanette H. - 6 July 2026
    This is my second review, as the same issue keeps occurring. On five occasions, I have told both "John" and "Chris" to stop calling me, and in particular don't call me on a Sunday. I receive notifications from them via email and text, and the phone calls are completely unnecessary. This morning, I received my 7th Sunday call from John, at 8:40am, explaining he could help me "avoid a rate increase" which is supposed to occur in May. I have already submitted a move out notice, three weeks ago for the end of April. These people just really don't pay attention to detail, or information, and they are also apparently unaware that when a consumer asks a company to stop calling, the company is obligated by law to do so. The facility is clean, but the electronic gate didn't work with the app for over 4 months, and every time I inquired about it I was told "yes, we've been told there's a problem". I chose this facility for the safety and ease of being able to open the gate from my car. When I last spoke to someone, again asking them to please stop calling me, his response was "I'll have to ask my boss if that's ok". Hopefully my complaint to the Better Business Bureau will help them brush up on "what's ok" according to consumer law. ... Read more
    Brenda T. - 6 April 2025
    No lights anywhere outside the storage units, its pitch black dark if you go past 6pm. The actual reason for this review is because my unit is still not marked "vacant" by the facility manager. I emptied it out on November 15th and informed the customer service at the kiosk (there is no in person help available at this location). Since then I have called them 4 times to take care of it because I keep getting emails and text messages that my rent is overdue. Each time I get a reply saying that it'll be taken care of but its been 2 weeks now. Two days ago I got a call from a manager from another store regarding the same matter, I explained to him AGAIN that the unit needs to be marked vacant from their end, and as always the answer was "no worries we will take care of it". This morning I get another text saying that I have balance overdue. Whoever is managing this location is not responsible and it's quite frustrating. Maybe this review will get their attention finally! ... Read more
    Archit S. - 29 November 2024
    Better B. - 31 October 2024
    I was promised a storage unit at a moving company, where they said they reserved a large unit for me. After driving for 15 hours, turns out they did not reserve one and did not have any other options available and they were also not willing to work with me for a separate location. After looking around, I called this public storage to see if they could help me out. Not only did he direct me through the move in process but also provided helpful information regarding steps that need to be taken, keep in mind this was all over the phone and took less than 15 minutes. Got a large unit reserved, before you know it, I was unloaded and set within an hour and a half and finally got to rest at the hotel. ... Read more
    Jarred O. - 9 October 2024
    The lot was very clean and the units up to date! Its very secure! The lot manager, Mike, was so helpful and friendly! He's extremely polite and showed us around the lot. So glad we chose to do business here! ... Read more
    Shilah C. - 10 September 2024

    About this facility

    This Public Storage facility, located at 4628 Northwestern Drive in Zionsville, IN, offers a convenient solution for those looking to declutter their homes or store seasonal items. With small, medium, and large units, this facility caters to a variety of storage needs, whether you’re looking to store furniture, outdoor gear, or business inventory.

    Key amenities include drive-up access, which makes loading and unloading a breeze, as well as 24-hour access for ultimate flexibility. The facility is equipped with a security camera system and an onsite manager, providing an added layer of security and peace of mind. For those seeking parking, this facility can accommodate vehicles, making it a practical option for car storage. The facility also makes moving easier with a retail shop on-site for packing supplies.

    Offering contactless renting and online payment options, this Public Storage facility is ideal for busy individuals or families in Zionsville. It’s an excellent choice for those who value security, convenience, and accessibility in a storage solution.

    Price comparison

    See how this facility's unit prices compare to others in Zionsville, broken down by size.

    Small $27/mo
    Location minimum Location maximum
    $27/mo $90/mo
    Medium $240/mo
    Location minimum Location maximum
    $90/mo $242/mo
    Large $310/mo
    Location minimum Location maximum
    $210/mo $310/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    48

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    68

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 48, Bike Score®: 68

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Progressive Insurance - Zionsville Service Center

      Services 0.06 miles

    • Ducati Indianapolis

      Shopping 0.06 miles

    • LA Fitness

      Recreation & Entertainment 0.09 miles

    • PNC Bank

      Services 0.11 miles

    • JR Emerson, Attorney

      Services 0.13 miles

    • Starbucks

      Food & Drinks 0.13 miles

    • Crew CarWash

      Services 0.13 miles

    • ALDI

      Grocery Stores 0.13 miles

    • Mobil

      Services 0.15 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 4628 Northwestern Drive offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 4628 Northwestern Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 4628 Northwestern Drive for specific restrictions and recommendations.

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