Skip to main content

Store Space Self Storage - 1612 West Broadway, Louisville, KY 40203

4.5/5 - 654 Reviews
Location:
1612 West Broadway, Louisville, KY 40203
Office hours:
  • Tue-Sat: 9 a.m. - 5:30 p.m.

Store Space Self Storage - 1612 West Broadway, Louisville, KY 40203

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.5/5
Average rating
654
Number of reviews

Read some helpful reviews of Store Space Self Storage, 1612 West Broadway, Louisville, KY 40203, shared by real renters with genuine experiences and honest opinions.

Johnny G. - 26 August 2026
If I could rate this 0 stars, I would. I rented a space Friday evening after the storage was technically closed. I received 4 emails within minutes of reserving. One of the emails told me my unit number and building code. The next morning I went to the storage prepared to load some items into my unit. The door where you put the code in was propped open with a lime scooter in the doorway. As soon as a I step inside I smell the strong odor of urine, there are random piles of trash and dirty clothes on the floor. It appears people are living there, times are hard, I suppose it’s better than being out in the elements. My unit was on the 2nd floor. There are no signs directing you to units. However, I find my unit and am dismayed and shocked. Pics attached. I immediately requested a refund from the worker on duty, he acts surprised when I show him the picture and says he will request the refund but says he can’t access the computer until 9 am. I wait until after 9 to ask if he processed the refund, he says he did. I receive no email stating a refund was initiated. I find an email for customer service and email my grievance, still no response. I wake up today and I have another CHARGE on my acct from Store Space, still no response or refund. I advise go anywhere else but here…it is disgusting, dirty, unsafe, and apparently unmanaged. ... Read more
Krista B. - 9 August 2026
Reginald - 25 February 2026
SHAUNTAI is absolutely amazing. I had left my storage unit open over the weekend and she noticed as she was kind enough to call and let me know immediately. I was on my way home and it was so convenient. She honestly saved all of my stuff with her amazing attention to detail and wonderful professional customer service. You have a customer for life!!! Thank you thank you thank you!!! ... Read more
Bobbi S. - 15 February 2026
Ok, I had to delete my original post and do a new review since ive been at this place for several months. When I first Started using storage space it was clean and customer service was really good, but it has gone downhill since. I've had mice in my storage that have ruin some of my crafting materials, one time when I opened the door to come into the storage facility. I seen two mice running across the floor. The inside stays dirty with trash and food, People stuff from their storage laying around everywhere. Everytime I go in there, storage doors have been kicked in. And its been like this for months. I've been told by A nearby business that there may be people living in the storage. Because they see them going in at one and two o'clock in the morning and not coming out. Then let's not talk about the outside, its just as bad and no one, I mean no one ever answers the phone, but they wanna jack my payment up by $30! Went from paying $110 to $140. The place is just unsafe and unkept. Do not rent from them because clearly we're not of importance to them ... Read more
MOTIVATIONAL P. - 11 February 2026
Fantastic customer service. Shauntai didn't just treat me with respect but she did the same with everyone in line while I waited. I've had many units in the past and I worked with a lot of storage facilities, but this one out ranks the others just because of how we've been treated. ... Read more
Wyatt A. - 30 January 2026
If it was possible to give a place zero stars I would. This place deserves NEGATIVE five stars. The outside is TRASHED and there are cigarette butts and broken glass everywhere. The inside is somehow worse, with mystery stains and dead mice/rats all littered all over the floors both upstairs and down. Management NEVER answers the phones, and this giant building has a total of 3 carts for customers to use. This place is beyond disgusting, beyond repair, and it's beyond me why anyone would ever want to store anything here. They aren't even cheap enough to warrant how nasty they are. Save yourself the time and trouble and just go literally ANYWHERE else ... Read more
ShreddySpaghettii - 5 October 2025
Customer Service is THE WORST! Whoever works in the office is bluntly rude and disrespectful!! The facility is disgusting. Theres trash all around the outside and lobby, hallways of the facility. There was a dead mouse in my unit badge I moved my stuff in- Came back a couple weeks later there was rat droppings and urine on my belongings. They tell you to file a claim, nothing more! You can’t reach anyone in management, all they tell you to do is file a complaint or the sales department says fill out numerous online forms and they’ll eventually reach out- still haven’t heard from anyone and it’s been a month. ... Read more
Suzie B. - 4 September 2025
Fatima was very helpful and able to answer all of my questions. I felt important like I was talking to a friend. She even offered to stay late to assist me in finding my unit. Best customer service I have had in a long time. Give this lady a raise ... Read more
Elevated A. - 8 August 2025
This is a great place to keep your over-storage belongings. I've been a personal customer with this business for many years in fact. The employees are friendly, and helpful. I only wish they had restrooms for customers, but the YMCA across from mine is helpful in that aspect. ... Read more
Joshua D. - 21 June 2025
Kenny was absolutely amazing! He went above and beyond to be helpful and accommodating, making the entire process smooth and stress-free. You don’t often find people in this industry with such a kind heart and exceptional customer service skills. He truly deserves a raise for the great work he does! Highly recommend working with him if you need storage assistance. ... Read more
Jahreta J. - 16 March 2025
Deiontay - 10 March 2025
WILDTHING -. - 6 March 2025
I was very friendly and courteous to the gentleman who assisted me, he was rude and condcending for no reason, I inquired about the charges, I asked what was the additional charges he stated Insurance, and explained it was mandatory that I take it, before I addressed that, I asked him why did you not tell me that up front he said it was in the contract I should have read it there! The contract never arrived in my email because he wrote down the wrong email adress on the computer information, so even if i had access to the contract I could not see it! This whole ordeal turned into an ordeal which I thought would be one of the simpler things I had to do. I am completely unsatisfied and will be requesting a refund or simply stop the charges. 16 and Broadway Storage was terrible based on my experience! ... Read more
Phil G. - 31 January 2025
Jessica M. - 11 January 2025

About this facility

Located at 1612 West Broadway, this Store Space Self Storage facility offers small-sized units suitable for personal or compact storage needs. Its climate-controlled units are ideal for Louisville’s warm, humid summers and cold winters, ensuring your belongings remain in excellent condition year-round. The facility also features both indoor and drive-up access units, providing flexibility whether you need convenient loading/unloading or added protection from the elements.

This facility is equipped with multiple security measures, including security cameras and an onsite manager, giving tenants peace of mind. The multi-level design maximizes space, while contactless renting and online payment options make the rental process quick and easy. Additionally, a retail area is available for purchasing moving and packing supplies, helping make your transition smoother.

This Store Space facility’s robust features, combined with its central location in Louisville, make it an excellent choice for residents seeking secure, accessible, and convenient storage solutions.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

70

out of 100

Walk Score

Somewhat Walkable

Most errands can be accomplished on foot

47

out of 100

Transit Score

Some Transit

A few nearby public transportation options

88

out of 100

Bike Score

Very Bikeable

Bike routes support regular local travel

Walk Score®: 70, Transit Score®: 47, Bike Score®: 88

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Broadway / 17th

    Transportation 0.06 miles

  • Broadway / 16th

    Transportation 0.08 miles

  • Crystal Clean Car Wash

    Services 0.08 miles

  • Republic Bank Foundation YMCA

    Recreation & Entertainment 0.09 miles

  • Fifth Third Bank

    Services 0.14 miles

  • Dixie / Broadway

    Transportation 0.17 miles

  • Russell Neighborhood Health Center

    Services 0.17 miles

  • Expressway Mart

    Grocery Stores 0.17 miles

  • Broadway / Dixie

    Transportation 0.17 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 1612 West Broadway is accessible during regular access hours, typically Tue-Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Store Space Self Storage - 1612 West Broadway, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 1612 West Broadway for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now: