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Store Space Self Storage - 515 West 9th Street, Newport, KY 41071

4.6/5 - 304 Reviews
Location:
515 West 9th Street, Newport, KY 41071
Office hours:
  • Mon-Tue: 9 a.m. - 5:30 p.m.
  • Thu-Sat: 9 a.m. - 5:30 p.m.

Store Space Self Storage - 515 West 9th Street, Newport, KY 41071

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.6/5
Average rating
304
Number of reviews

Read some helpful reviews of Store Space Self Storage, 515 West 9th Street, Newport, KY 41071, shared by real renters with genuine experiences and honest opinions.

I rented a place there for almost 7 months. Had no issues. It was very nice. The people that worked. There are so amazing and helpful across-the-board and very good pricing too. Thank you, store space. ... Read more
Kentucky J. - 4 September 2026
This storage place is NOT climate controlled. It's so hot inside with no air flow at all, no fans, nothing of the sort. It is literally too hot to function on the 2nd or 3rd floor. With their one elevator down, by the time I found the unit I was about to pass out. No exaggeration either. ... Read more
Christian D. - 19 July 2026
Tristan .. - 13 July 2026
DO NOT RENT HERE!!!!! I repeat do not rent here!!!! I paid for a climate-controlled storage unit to protect my belongings. When I retrieved my items, I found mold and moisture damage affecting thousands of dollars’ worth of furniture, clothing, shoes, and other personal property. The claims department denied my claim by citing a water and mold exclusion. The damage resulted from the facility’s failure to provide and maintain the climate-controlled storage unit that was advertised and that I paid for. Instead of taking responsibility, my claim was denied, leaving me with thousands of dollars in damaged property and no meaningful assistance throughout the claims process. If you care about your belongings, I would not store them here! ... Read more
Neiko p. - 8 July 2026
Dale provided excellent service from start to finish. He was professional, friendly, and handled everything with care. He made the storage process easy and stress-free, and I really appreciated his helpful attitude. I would definitely recommend Dale to anyone needing storage services! ... Read more
Fortunate M. - 25 June 2026
Updated to my original 1 star review: The store manager got in touch with me and walked me through how they prorate the 50% discounts over 60 days. So they stick to their word on the 2 months at a discounted rate. I wish the communication was better upfront, because they did tell me I'd be paying full price for August. But they were great about following back up with me after I pointed out the issue. Original review: If you rent from here I would make sure you talk with someone who is physically at the office. I'm moving from 2 time zones away so when I called I got their corporate call center and rented through them. Well they assured me that even though I was renting at the end of June that the 50% for 2 months promo would still count for July and August. Well of coarse the next morning I get a call from the local office and they tell me that's not the case and I'd have to pay full price for August. Instead of making it right they of coarse blamed me the customer for not calling during normal business hours, as if I'm supposed to know about the disconnect between their local and corporate office! Typical BS from these companies, point the finger at everyone but themselves. ... Read more
Justin G. - 25 July 2025
Katie T. - 26 June 2025
I know they can’t cater to every individual’s specific needs but I do have 3 complaints. 1) the price is steep, especially considering…2) I can’t access it 24/7 (coded gate is locked from 10p-6a) & 3) when I stay in my unit later than 10 or when it is even slightly dark out (which is most times I’m there), it takes me 3-4 times as long to do what I am there for (sorting thru 40+ years of my life in unorganized boxes due to a botched move) bc the motion-sensor overhead light only detects movement by the doorway so every 5-ish mins I have to trudge back to the door in mostly darkness, wave a rug into the air a few times to catch wherever the sensor is pointed up above me. Positives: 1) It’s a good location for anywhere remotely close to downtown Cincy & it’s on the edge of Newport so I don’t have to drive around thru the city to get there. 2) It seems secure, I’ve never worried about the safety of my belongings & I like that the gate codes are randomly generated so nobody could try to just guess it based on personal info. 3) The lot is large enough for easy maneuverability of multiple vehicles at a time. ... Read more
Ashley W. - 4 June 2025
A couple years ago i moved from an apartment and into a house but the house was fully furnished so i rented a storage locker here on the second floor with the intent of using everything for my next apartment. I had a bunch of clothes, a couch, a king and queen size mattress and plenty of other things to have a fully equipped apartment when it was time to go. I got a locker on the second floor along with the protection plan they offer giving me a peace of mind. Shortly after signing the contract the rate went up and over a year in they had a water pipe burst and flood my second floor unit damaging and ruining all my things. The claims department and the employees on site are separate entities so I have no complaints with the on site employees. But the claims department didn’t seem to follow our contract regarding reimbursement. They used this arbitrary formula to calculate depreciation of assets even if the life of the item was in the unit. Essentially I’m here to say if I would’ve anticipated this outcome I would’ve just thrown everything away when I moved as it would’ve saved me money. The reimbursement they provided was a joke and disrespectful and took months with little reply or coordination. They said there was no phone number to call and everything had to be done via email. I’m not one to write negative reviews but wanted to let the public know that they either need to get their own insurance or just know you’re about to be swindled any angle they can. ... Read more
Joey B. - 28 May 2025
A couple of months ago, I received a late fee for the auto pay, not working as it was supposed to. I had the money in the account however, your system did not pull it. I was told I would be refunded the late fee, however that never came. When I requested to speak to a manager, I was told I would most likely not hear anything back upon my request. Which I did not hear anything. Whenever I would call up to the office, it would go to voicemail. It was very rare. Someone would answer the phone so on multiple occasions, I drove to the Newport location and found no one in the office. At one point I came up at 9 AM on a weekday and did not get an answer at the door. I returned back at 10 AM and still no answer at the door, I returned at 11 AM and found another customer sitting in the lot who said he had been waiting for over an hour for someone to arrive on site just as I was getting ready to leave, A employee showed up and stated she was on lunch. Either that is a REALLY long lunch or they take countless lunches. This is by far the worst storage company I have ever dealt with! When we first started renting I’m pretty sure there was people living in the lockers because we would see people walking in and out with sleeping bags on their back than a few months later there was a note posted on the doors saying “if caught living in lockers you will be kicked out and possibly charges pressed”. This is a piss poor storage company with NO accountability! ... Read more
Mathew C. - 1 April 2025
Was planning on a big move next month & I've been frustrated from not being able to speak to someone on site at other facilities. Pleasantly surprised when Tracy answered the phone. She answered every question amd addressed every concern. I was not ready to make the commitment of a reservation because I dont know when/if job transfer will happen, but I just wanted to make sure someone was made aware of what a pleasure she was on the phone. If the move happens, you'll definitely be hearing from me :) ... Read more
Tammi R. - 25 February 2025
I have dealt with a lot of storage unit facilities, what sets this one apart is the absolute attention to detail from the staff, Tracy and Terry. I was greeted and warmly welcomed and I did not feel like I was just a number on a storage unit. Tracy has a lot of knowledge inside the storage facility itself and that was extremely comforting. Terry is the type of person that will go out of his way to make sure you are comfortable and help you in any way that he can. If you’re looking for a storage facility that cares and will actually be there this is the one to go to. I highly recommend this storage facility. ... Read more
Ditch L. - 6 February 2025
Just want to say how well and awesome the front office staff is between Tarry and Tracy they make an awesome team! They handled our concerns and questions with such ease and proven knowledge in the field. From the moment i walked in there Tracy and Tarry welcome with a happy environment and the moment you walk out they make you feel like a friend of theirs in total they make this facility feels safe and warm for all your stuff! Highly recommend ... Read more
Bryan G. - 3 February 2025
This rating is for Terry in the front office. Any time I have ever needed help, he has been absolutely AMAZING! If you need anything go to HIM! For the storage facility itself, I wish it was open 24 hours for people who need to access their unit at any time. There was a major shortage of carts but they did just order new ones. Other than that, it’s a good storage facility. ... Read more
Amanda S. - 1 February 2025

About this facility

Located at 515 West 9th Street in Newport, KY, this Store Space Self Storage facility offers practical solutions for those in need of extra space. With small units available, it’s an excellent choice for individuals or households looking to store seasonal items, personal belongings, or business materials.

This facility is designed with convenience and security in mind, featuring climate-controlled units to protect your items from Kentucky’s varying temperatures and high humidity throughout the year. For ease of access, the property includes indoor units, drive-up access, and a multi-level storage layout to accommodate different storage needs. An onsite manager and security cameras enhance the safety of your stored belongings, while the secure gate ensures controlled entry.

Additional amenities like parking make it a great option for vehicle storage, and moving supplies are conveniently available for purchase. Offering online payment and acceptance of credit cards, this Store Space facility is a reliable choice for those seeking secure, user-friendly storage in Newport. Ideal for both personal and business use, it combines accessibility with peace of mind.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

66

out of 100

Walk Score

Somewhat Walkable

Some errands can be accomplished on foot

58

out of 100

Bike Score

Bikeable

Some bike infrastructure

Walk Score®: 66, Bike Score®: 58

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Greenup at 8th

    Transportation 0.39 miles

  • Greenup & 7th

    Transportation 0.39 miles

  • Left Bank Coffeehouse

    Food & Drinks 0.41 miles

  • Sweet Tooth Candies

    Shopping 0.41 miles

  • Greenup @ 6th

    Transportation 0.41 miles

  • Greenup at 9th

    Transportation 0.42 miles

  • Greenup @ Robbins

    Transportation 0.42 miles

  • Campbell Regional Juvenile Detention Center

    Services 0.44 miles

  • Covington Post Office

    Services 0.45 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 515 West 9th Street is accessible during regular access hours, typically Mon-Tue: 9 a.m. - 5:30 p.m., Thu-Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Store Space Self Storage - 515 West 9th Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 515 West 9th Street for specific restrictions and recommendations.

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