Public Storage - 3900 Tchoupitoulas Street, New Orleans, LA 70115

4.8/5 - 456 Reviews
Location:
3900 Tchoupitoulas Street, New Orleans, LA 70115
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 3900 Tchoupitoulas Street, New Orleans, LA 70115

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $135/mo
    5x12 Self Storage 60 Sq. Ft.
    Elevator Access
    $96/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $95/mo
    3x4 Self Storage 12 Sq. Ft.
    Locker
    $35/mo
    15x12 Self Storage 180 Sq. Ft.
    Climate-Controlled Elevator
    $268/mo
    15x7 Self Storage 105 Sq. Ft.
    Climate-Controlled Elevator
    $198/mo
    10x12 Self Storage 120 Sq. Ft.
    First Floor Access
    $164/mo
    10x10 Self Storage 100 Sq. Ft.
    $194/mo
    20x20 Self Storage 400 Sq. Ft.
    $529/mo
    20x12 Self Storage 240 Sq. Ft.
    Climate-Controlled Elevator
    $305/mo
    10x20 Self Storage 200 Sq. Ft.
    $323/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    456
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Been using this place for years. The staff are very helpful and friendly (Wilfred). They will navigate you through anything that needs to be addressed at your unit and offer to negotiate with headquarters on the expected, random rate increases. ... Read more
    Brett D. - 15 May 2026
    I cannot say enough good things about PS staff member Wilfred. He went way out of his way to assist me with a unique/unforseen issue and checked in on me several times to see if I needed any additional help with my unit. He is the best! ... Read more
    Anna M. - 27 January 2026
    Sheila M. - 26 January 2026
    Kathryn R. - 27 October 2025
    Paul T. - 24 October 2025
    Tina L. - 17 October 2025
    Andrew A. - 25 September 2025
    Laura L. - 29 August 2025
    Wilbur at the Thcoupatoulis location is a life saver! I could not get corporate customer service to assist me when I broke the key off in my lock....they said it would take a WEEK to get someone to cut it off! Luckily I left a message for someone local to please call me, and it was Wilbur who followed up and got it done for me the next day! He was so kind, helpful, and friendly. If not for Wilbur I would give this PS a one star review, but am rating it 5 because of him. Thank you, sir! ... Read more
    Maddy S. - 9 June 2025
    I had the privilege of receiving outstanding customer service from Loretta at the Tchoupitoulas location today. What a great employee and customer service representative for your company! She made the entire process for unit rental easy after two separate failures from the online kiosk. It is so refreshing to see folks like Loretta available to assist when an online technology cannot get it right. Kudos, Loretta! ... Read more
    Joel C. - 6 March 2025
    I rented a storage space, moved a ton of stuff in, and within 3 months they sent me message saying my rate was changing from $200 a month to $272. That's an increase of over 35%. It took a significant amount of work to get my rate back down to where it was, but that being said it was eventually brought back down. So long as it stays there I suppose they're great. ... Read more
    Joe G. - 7 February 2025
    Ms. Lorretta provides excellent customer service. Every time I come to the unit, she is walking around checking units and cleaning the property. Loretta always has a pleasant greetings when I have interaction with her ... Read more
    Arlene D. - 17 January 2025
    I had such a great experience with Public Storage, and Loretta was awesome! She made everything super easy and helped me find the right storage unit. She answered all my questions and explained everything clearly, which I really appreciated. The place is clean and secure, so I felt totally comfortable leaving my stuff there. If you need storage, definitely check out Public Storage and ask for Loretta—she’s the best! ... Read more
    Katie L. - 6 October 2024
    I recently had a great experience with Public Storage and want to give a big shout-out to Loretta! She was super welcoming and really helpful from the start. Loretta listened to my storage needs and walked me through the best options. The facility was clean and secure, which made me feel safe about my stuff. I really appreciated Loretta's friendly attitude and how she answered all my questions. If you need storage, I highly recommend this company—just ask for Loretta! You won’t be disappointed! ... Read more
    macy a. - 6 October 2024

    About this facility

    Located in the vibrant city of New Orleans, this Public Storage facility at 3900 Tchoupitoulas Street offers a variety of unit sizes, including small, medium, and large, to suit diverse storage needs. Whether you’re decluttering a small apartment or need extra space for a larger home, this facility is well-equipped to help.

    The property features climate-controlled units, perfect for protecting your belongings from New Orleans' high humidity and fluctuating temperatures. With indoor access, elevators, and first-floor access, moving items in and out is a hassle-free experience, even in a multi-level layout. Secure drive-up access is available for quick loading and unloading, and keyless unit access adds to the convenience. For peace of mind, the facility is equipped with security cameras and managed by an onsite manager.

    This facility also offers parking for vehicles and provides contactless renting for added flexibility. With online payment options and retail moving supplies available, this facility is an excellent choice for residents and businesses alike in the New Orleans area.

    Price comparison

    See how this facility's unit prices compare to others in New Orleans, broken down by size.

    Small $90/mo
    Location minimum Location maximum
    $8/mo $223/mo
    Medium $206/mo
    Location minimum Location maximum
    $50/mo $370/mo
    Large $386/mo
    Location minimum Location maximum
    $50/mo $1138/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    88

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    48

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    72

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 88, Transit Score®: 48, Bike Score®: 72

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Barracuda

      Food & Drinks 0.09 miles

    • NOLA Distillery

      Food & Drinks 0.13 miles

    • Box Paper Scissor

      Shopping 0.27 miles

    • Pho Cam Ly

      Food & Drinks 0.27 miles

    • Warby Parker Frame Store

      Shopping 0.29 miles

    • Marine Layer

      Shopping 0.29 miles

    • Rowan

      Shopping 0.29 miles

    • Magazine at Constantinople

      Transportation 0.3 miles

    • Baru

      Food & Drinks 0.3 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3900 Tchoupitoulas Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 3900 Tchoupitoulas Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3900 Tchoupitoulas Street for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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