Extra Space Storage - 960 Eastern Avenue, Malden, MA 02148

4.9/5 - 278 Reviews
Location:
960 Eastern Avenue, Malden, MA 02148
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 960 Eastern Avenue, Malden, MA 02148

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $215/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $196/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $215/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $306/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $196/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $205/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $215/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $148/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $124/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $114/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $107/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $128/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $96/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $85/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $124/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $491/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $343/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled
    $468/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $369/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $252/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $418/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $289/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $440/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $680/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $656/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $591/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $505/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $440/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    278
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    We’ve been renting here for over two years and have had a great experience. The staff are always very nice and helpful, and the facility is clean, well-maintained, and comfortable. Having air conditioning and a restroom available is a huge plus. We highly recommend this location to anyone looking for storage! ... Read more
    Rachel W. - 1 June 2026
    ahmed a. - 30 January 2026
    I experienced great customer service from the manager at my storage location! They answered all of my questions and made the move in/out process smooth. The unit and building were extremely clean, accessible, and safe for storing my items. ... Read more
    Jariah C. - 5 September 2025
    Jacques C. - 2 September 2025
    Just rented a unit at Extra Space Storage on Eastern Ave in Malden. I have to tell you I have never been treated with such kindness and help at any storage unit before. Went out of their way to help show you the units answered every single question the place is immaculate. At first, Joshua answered the phone answered all my questions went and looked at where the units were for me. I went today to rent it in the manager. Angie helped me again their Customer Service, their kindness. Their friendliness went above and beyond, And as I said, the cleanliness in the storage facility is phenomenal. I highly recommend it. ... Read more
    Mary K. - 6 August 2025
    Beautifully kept facility. Very clean. Angie was so helpful and pleasant, was quick to respond to questions I had, which is something I welcome at this point. Nice to be greeted with a friendly smile during a stressful time. Thank you, so glad I found Extra Space Storage. Oh and I also have to give a shout out to the Southern Belle that helped me locate this facility. Again such a friendly and helpful staff. All around an outstanding experience. ... Read more
    Ir0nJ0ker7 - 4 August 2025
    New facility. Very clean. Covered loading dock so you’re out of the rain. Stephen was the employee in the office on move in day. He met me at the door, showed me how to access the facility, and showed me to my unit. He was very helpful. There was a lock waiting for me inside. Overall great experience. ... Read more
    Nathan R. - 10 May 2025
    Thank you Stephen for the exceptional service at Extra Space Storage I recently had visited the Extra Space Storage facility, and I must say, my experience was nothing short of outstanding – thanks in large part to Stephen at the front desk. From the moment I walked in, Stephen greeted me with a warm and friendly smile that immediately put me at ease. His patient demeanor made it easy to discuss my storage needs, and he took the time to answer all my questions thoroughly, showcasing his deep knowledge of the facility and its offerings. It’s rare to encounter someone who genuinely cares about providing top-notch service, and Stephen epitomizes that quality. Moreover, the cleanliness and functionality of the facility were impressive. Every corner of the space was meticulously maintained, which made me feel confident in choosing Extra Space Storage for my belongings. The layout is user-friendly, and the units are easily accessible, making the entire process simple and efficient. I wholeheartedly recommend Extra Space Storage, and if you do visit, make sure to ask for Stephen. His exceptional service combined with the pristine environment of the facility will surely exceed your expectations. ... Read more
    Dee S. - 29 March 2025
    I was looking for extra space and, after a terrible experience with customer service at my previous storage company, I decided to check out Extra Space Storage in Malden—and I’m so glad I did! From the very first minute, Salvatore made a great impression with his outstanding service. He went above and beyond, exceeding all my expectations. A few days later, I stopped by the office with a question and needed to rent another unit. Stephen, the manager, was incredibly professional and attentive, making the entire process smooth and stress-free. You can tell this team truly understands what great customer service is all about. Beyond the amazing staff, the facility itself is new, spotless, and very secure. Access is super easy, and they provide multiple carts, making it effortless to move things in and out. It’s clear that Extra Space Storage prioritizes both convenience and security. If you’re looking for a clean, safe, and well-managed storage facility with top-notch customer service, this is the place to go! ... Read more
    Rafael F. - 15 February 2025
    I just moved in to my unit and BOY OH BOY is this place nice. Soooo clean, easy to maneuver and what a lovely staff. Rebecca on the phone from a completely different location helped me find the most convenient storage for my needs and Steven greeted me so kindly upon arrival to get me set up. They helped me with my locks and everything, showed me around, amazing human. Thank you Steven! Really excited to do work here, it feels safe and the parking is easy. Easy pull in to the loading bay out of the cold, which is a major bonus. Love it here already! ... Read more
    Lexie G. - 4 February 2025
    I had a fantastic experience at Extra Storage, all thanks to Angie! She went above and beyond to assist me, showing exceptional kindness and patience. Angie took the time to teach me how to use my lock (repeatedly, without hesitation) and made sure I was comfortable with everything. She also showed me multiple options to ensure I found the best fit for my needs. The facility was clean, and Angie's helpfulness truly stood out. Highly recommend—Angie is amazing! ... Read more
    Jocelyn P. - 3 January 2025
    The facility in Malden is sooo nice! New, clean, and less expensive for the same size space at other nearby self-storage facilities. I scheduled an appointment in September to see some units, and the staff member who assisted me was really helpful and patient. I wasn't ready to rent the space yet, but showed up today without an appointment and again staff were super nice and got me setup with a unit in 15 minutes. There's indoor drive up access and free trolleys s to use for moving items. I can literally start moving stuff in right now. Really positive experience. ... Read more
    Sara R. - 29 November 2024
    I had an excellent experience with Extra Space Storage! The facility is clean, secure, and well-maintained. Manager Mike was incredibly friendly, professional, and went above and beyond to ensure I had everything I needed. The process of renting a unit was quick and easy, with clear instructions and fair pricing. I felt confident that my belongings were safe, and I appreciated the convenient access hours. Highly recommend Extra Space Storage and Manager Mike for anyone in need of reliable storage solutions! Five stars all the way! ... Read more
    Amanat M. - 13 August 2024

    About this facility

    Located at 960 Eastern Avenue in Malden, MA, this Extra Space Storage facility offers a wide variety of storage unit sizes, including small, medium, and large options, making it easy to find the right fit for your personal or business storage needs. The climate-controlled units are ideal for the New England climate, protecting sensitive belongings from extreme cold in winter and high humidity in summer. The facility is also indoor and equipped with elevators, making multi-level storage easy to navigate.

    This facility is designed with convenience and security in mind. It provides 24-hour access through a gated system, allowing flexibility for your schedule. There are security cameras in place and an onsite manager, offering peace of mind that your items are well-monitored. For added convenience, this facility features contactless renting and online payment, simplifying the process of reserving and managing your storage space.

    With parking available, this Extra Space Storage location is a practical choice, whether you're storing everyday items, seasonal gear, or vehicles. Moving supplies are also available for purchase onsite, making it easier to pack and organize your items. This facility is a smart option for Malden residents and businesses looking for secure, accessible, and user-friendly storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Malden, broken down by size.

    Small $165/mo
    Location minimum Location maximum
    $85/mo $306/mo
    Medium $376/mo
    Location minimum Location maximum
    $205/mo $491/mo
    Large $552/mo
    Location minimum Location maximum
    $347/mo $680/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    86

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    47

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    67

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 86, Transit Score®: 47, Bike Score®: 67

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Dunkin'

      Food & Drinks 0.03 miles

    • The Lunch Box Diner

      Food & Drinks 0.08 miles

    • Supreme Food Mart

      Grocery Stores 0.08 miles

    • Speedway

      Services 0.12 miles

    • Speedway

      Grocery Stores 0.12 miles

    • Broadway @ Eastern Ave

      Transportation 0.13 miles

    • Eastern Ave @ Broadway

      Transportation 0.15 miles

    • King Petroleum

      Services 0.15 miles

    • 170 Broadway

      Transportation 0.15 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 960 Eastern Avenue offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 960 Eastern Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 960 Eastern Avenue for specific restrictions and recommendations.

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