Public Storage - 327 Mystic Avenue, Medford, MA 02155

4.8/5 - 509 Reviews
Location:
327 Mystic Avenue, Medford, MA 02155
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 327 Mystic Avenue, Medford, MA 02155

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7.5 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $298 - $301/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $241/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $239/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $190 - $203/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $168/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $536/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $347/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $285/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $953/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    509
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    We had an excellent experience renting space here and Sandy was a big part of the reason. We chose this facility after meeting with her. She was friendly, professional, knowledgeable and helpful. The facility itself was always clean, well lit, and felt very safe. Carts were always available for moving. We saw Sandy on several occasions and she was always friendly and remembered us - a pleasant surprise for a business this size with so many customers. I would recommend this Public Storage facility to anyone needing space. ... Read more
    Lynda w. - 1 October 2025
    I don't typically write reviews, but I had an extremely frustrating experience with reserving a space with Public Storage and dealing with 4 customer service/sales reps who all gave me different answers. I was bounced around and eventually told they could not honor my discount because the discount ended by X date, but the confirmation I received from the online portal was after that date... I felt angry and defeated and was ready to just look at another rental facility when I bumped into Sandy, the Medford property manager. Sandy graciously allowed me to vent my emotions and had more customer service skills than anyone else I had spoken with. Although I was not able to get my original discount, she tried several different methods to help me get the best price, and took time to talk with me about the unit which made me feel so much better about moving forward with renting a space. I only just moved my items in, so I can't speak yet on the facility itself (though first impressions show clean and easy to navigate), but I wanted to give Sandy the praise she deserves! Thank you Sandy! ... Read more
    Melisa - 30 September 2025
    I want to acknowledge the woman who was a huge help to my partner and myself tonight in determining what size storage unit would best fit our belongings. Sandy, who works in the Mystic Ave facility, explained the differences between two units, she showed us the difference in sizes, and gave us some suggestions on how to pack our unit. Sandy was very informative, answered all of our questions, and we left feeling we had made the right decision to go with the one we chose, based on Sandy’s input. All in all, a huge THANK YOU to Sandy for all of her help and answering our many questions! ... Read more
    Constance H. - 27 September 2025
    The Public Storage in Medford is excellent. It is clean, climate-controlled, and most importantly, well-managed! I don't know if Sandy is actually a manager but she is TERIFFIC! Unbelievably helpful every step of the way - from move in to move out and everything in-between. Really worth the money to know that your things are in such excellent, capable hands. My mother had 2 spaces here for years and I had one. We just moved out of them and even when we were no longer going to be customers Sandy was there, going the extra mile to help us through the move. Highly recommend. Customer service like this is hard to find these days and we have been so grateful. ... Read more
    Gretchen B. - 26 September 2025
    I’m an international student in the process of moving into college. Zara, a member of the staff, made a very scary process incredibly easy. She took it a step further when she helped me figure out an Uber ride. Thank you so much! ... Read more
    Brina Z. - 31 August 2025
    Great experience. Customer service is excellent! Sandy was so helpful. Extremely knowledgeable, welcoming and professional! She took the time to show me the different size storage units and shared tips on best way to maximize storage in unit. When I missed out on the unit I wanted she called me as soon as another became available. Prices were fair and place was very clean. ... Read more
    Cheryl E. - 20 August 2025
    I want to give a huge thank you to Sandy. I called with a problem that I was having with an online payment. Even though this wasn't her area, she helped me with several other options and was extremely pleasant and helpful with a few other questions that I had. She not only helped me resolve the original problem but she was also kind enough to take it upon herself to put in a review for a temporary rent decrease, which was approved. Sandy, you have no idea how much your small gesture will help me, even if it's for a few months. I am beyond grateful. Thank you so much! ... Read more
    Chris I. - 1 August 2025
    We moved belongings here from a Public Storage location in Chicago and this was a better location than the Chicago location (on Wabash) in every way: service, access hours, cleanliness, and range of options in size of lockers. Tom was really great in handling our check-out process on the last day of the month and assuring us we wouldn't be charged the next day as part of the next billing cycle. Highly recommended, as someone who has used several Public Storage locations and found they vary a lot in quality, staffing, access hours, and responsiveness to questions. ... Read more
    K M. - 31 July 2025
    Teri L. - 28 March 2025
    Zara is just amazing. She is very helpful and answered all my questions and explains everything very well to me. I was confused about something on the public storage app and she went into detail and explained everything. She is always helpful and I am a satisfied customer ! ... Read more
    Mari H. - 5 March 2025
    Like many others I was deeply impressed by Sandy. She was friendly, informative and very helpful. We checked out other facilities(some had great deals and prices), but we came back to Public Storage because of Sandy. She never engaged in any kind of hard sell practice, but rather provided information, asking and answering questions straightforwardly and patiently. ... Read more
    Lynda W. - 26 February 2025
    Sandy the property manager is awesome! She was beyond helpful to me and my husband Brendyn. She answered all of our many questions, made everything easy, and went out of her way to be kind and helpful. Great customer service! ... Read more
    Kelly O. - 18 January 2025
    What an amazing experience. I went into the store the other day to talk with them about adding another unit. I got to meet Sandy. She was EXTREMELY helpful. She showed me multiple units and answered multiple questions. She laid out my options and helped me pick the best plan for me and my company! Thank you, Sandy for all your help! ... Read more
    David E. - 29 October 2024

    About this facility

    Located at 327 Mystic Avenue in Medford, MA, this Public Storage facility offers small and medium units designed to meet a range of storage needs. The units include convenient roll-up and swing doors, making loading and unloading your belongings simple. With its climate-controlled options, this facility is ideal for protecting your items from New England’s fluctuating weather, especially during humid summers and freezing winters.

    This multi-level storage facility stands out with its wide range of features. With elevators, first-floor access, and indoor units, moving items in and out is hassle-free. For added convenience, this location offers contactless renting, making it easy to secure your unit remotely. Security is a top priority, with a gated entrance, security cameras, and an onsite manager to help ensure your belongings are safe. The property also features parking and RV storage, catering to vehicle and recreational enthusiasts.

    Customers can simplify their experience with truck rentals and a retail section for moving supplies. The ability to make online payments and use credit cards adds another layer of ease for busy renters. This facility is well-suited for anyone looking for flexible, secure, and accessible storage solutions in Medford.

    Price comparison

    See how this facility's unit prices compare to others in Medford, broken down by size.

    Small $227/mo
    Location minimum Location maximum
    $38/mo $298/mo
    Medium $389/mo
    Location minimum Location maximum
    $146/mo $536/mo
    Large $953/mo
    Location minimum Location maximum
    $126/mo $953/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    80

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    46

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    82

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 80, Transit Score®: 46, Bike Score®: 82

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Opp 326 Mystic Ave

      Transportation 0.05 miles

    • 326 Mystic Ave

      Transportation 0.06 miles

    • Colonial Volkwagen of Medford

      Shopping 0.1 miles

    • Mystic Ave @ Bonner Ave

      Transportation 0.1 miles

    • Mystic Ave opp Fulbright St

      Transportation 0.12 miles

    • Mystic Ave @ Fullbright St

      Transportation 0.14 miles

    • Dunkin'

      Food & Drinks 0.14 miles

    • AL Prime Energy

      Services 0.28 miles

    • Colette Bakery

      Shopping 0.3 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 327 Mystic Avenue is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 327 Mystic Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 327 Mystic Avenue for specific restrictions and recommendations.

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