Concord Street Self Storage - 92 Concord Street, North Reading, MA 01864

3.3/5 - 13 Reviews
Location:
92 Concord Street, North Reading, MA 01864
Office hours:
  • Tue-Fri: 8:30 a.m. - 5 p.m.
  • Sat: 8 a.m. - 1 p.m.

Concord Street Self Storage - 92 Concord Street, North Reading, MA 01864

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

Not sure which size you need? Check our size guide to find the perfect fit.
10x7.5 Self Storage 75 Sq. Ft.
$172/mo
9x7.5 Self Storage 68 Sq. Ft.
$125/mo
7x5 Self Storage 35 Sq. Ft.
$65/mo
6x5 Self Storage 30 Sq. Ft.
$55 - $60/mo
5x5 Self Storage 25 Sq. Ft.
$50 - $55/mo
5x4 Self Storage 20 Sq. Ft.
$78/mo
4x5 Self Storage 20 Sq. Ft.
$50/mo
11.5x10 Self Storage 115 Sq. Ft.
$220/mo
No units are currently available.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

Customer reviews

3.3/5
Average rating
13
Number of reviews

Read some helpful reviews of Concord Street Self Storage, shared by real renters with genuine experiences and honest opinions.

texted an hour and a half before pickup that they couldn't fulfill our reservation, on moving day. tried calling text number & business number, no answer. shoddy business practices, avoid. edit: you actually didn't just move my reservation. you changed it to the wrong kind of reservation, which we had to then figure out with corporate and get fixed. Please focus on doing your job properly and stop blaming the customer for your problems. ... Read more
Chris R. - 29 September 2024
I reserved a U-haul van for today and when I got there the building was completely closed up with no one around. There were no signs stating be back later or anything like that. Verified the store hours online with the ones on the door and they should have been open. Called the store number but got a message to text them. Texted the phone number but no response. Granted, I understand that I was late for my reservation but no call from the store beforehand to make sure I was still planning on coming for my van would and could have made this a better experience. I had to drive 45 minutes out of my way to get the van that I needed for today. Thankfully, U-haul themselves were able to adjust my reservation and they made it work. ... Read more
Michael C. - 2 August 2024
TLDR: inspect and verify everything yourself or you may be overcharged and treated rudely. For uhaul rentals be careful, the employee working here makes mistakes and overcharges, but will not admit any errors and refuses to correct anything. I should have been tipped off by the fact that she was listening to voicemails (out loud) when I walked in and half were customers complaining of being overcharged, but I didn't realize she might be the problem at the time. She was friendly initially and handed me the keys and said I was good to go and that I could leave the keys in the dropbox when I returned it that night (as opposed to using the app) because she'd be renting out to someone else in the morning and would personally check the truck in. Luckily I had the impression I should snap a photo of the odometer as I was driving away. I returned 5 minutes before closing time but she was gone already so I tried to use the app to complete the return, but it was buggy and didn't work. I thought it was no big deal, so I dropped the keys in the box as instructed. Next day, my bill was nearly triple what I anticipated because they charged me a fee for putting the key in the drop box (no mention of that fee up front) and 42 extra miles of driving, about triple my actual miles. I called and the same employee read me the odometer reading she entered as my starting number and it was off by a digit (ending in 004 instead of 040). Despite my photographic proof, she would not admit she could have made an error and refused to reverse any incorrect charges, and was very rude about it. Unfortunate experience, underscores the need to personally check and document everything and not just trust the employee. I was disappointed by the poor service and communication. Fortunately Uhaul's corporate customer service was responsive, reviewed my photo, and reversed the charges. ... Read more
David R. - 4 September 2021
Beware the details. Overall, the experience was fine. It's not too far off of 93, easy to find, and the people were friendly. We were late bringing the van back because of unexpected moving delays and called the Go-UHaul phone number to extend our time. They told us it was no problem and to use the website to return the van because the office would be closed. So, we followed the website's instructions, but there was nothing about where to leave the key. We ended up locking the key in the van because we didn't know what else to do with it. Apparently, there's a drop box that we knew nothing about. And apparently, this U-Haul office didn't have a spare key for their van. So, they told us we had to pay to have a locksmith go unlock the van. But, shouldn't a U-Haul dealer have spare keys to the vehicles they rent? This seems pretty basic. If they lost the spare key, then they should have paid for the locksmith, right? For our next move in the area, we will find another U-Haul dealer. I don't trust this dealer and wouldn't recommend them to anyone else. ... Read more
Linda N. - 15 September 2020
Do not expect this store to be open for hours posted on Uhaul website, google maps, or recorded message. I set up a reservation online and completed all the paperwork and the payment. All they had to do was literally hand me the keys so I could leave. My reservation time was for 11:30, but I wasn't able to make it until 11:55. They close at 12, so I understand this is cutting it close, but I am a strong believer that your hours should actually mean what you say. Anyway, the store was completely closed up and no answer on the phone number posted at the front door. Called uhaul again and they confirmed the correct hours and said that there wasn't another truck I could rent anywhere within an hour drive. I had three other people who set this day aside to help me out. I felt incredibly annoyed that this location has totally put out all 4 of us. I will not be renting from this place again. ... Read more
Adam J. - 12 July 2020

About this facility

Located at 92 Concord Street in North Reading, MA, this Concord Street Self Storage facility offers a range of unit sizes, including small, medium, and large, to accommodate a variety of storage needs. Whether you're decluttering a small apartment or need space for larger household items, you'll find the right fit here.

This facility is equipped with climate-controlled units, an essential feature for protecting your belongings from the fluctuations in New England's weather. The indoor access and multi-level storage options make it easy to navigate and load your items, no matter the season. For added convenience and peace of mind, the property is monitored by security cameras and has an onsite manager, ensuring a secure environment. Parking is available for added practicality, and moving supplies are sold on-site for those last-minute packing needs.

Perfect for families, students, or local businesses, this facility also offers truck rentals and the ability to manage payments online, making moving and storage stress-free. If you're looking for a well-rounded storage solution in North Reading, this facility stands out for its convenience and thoughtful amenities.

Price comparison

See how this facility's unit prices compare to others in North Reading, broken down by size.

Small $85/mo
Location minimum Location maximum
$50/mo $207/mo
Medium $220/mo
Location minimum Location maximum
$220/mo $372/mo

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

26

out of 100

Walk Score

Car-Dependent

Most errands require a car

34

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 26, Bike Score®: 34

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Dunkin' Donuts

    Food & Drinks 0.24 miles

  • Rebecca's Cafe

    Food & Drinks 0.27 miles

  • ChargePoint

    Services 0.35 miles

  • Rams Athletic Complex

    Recreation & Entertainment 0.62 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 92 Concord Street is accessible during regular access hours, typically Tue-Fri: 8:30 a.m. - 5 p.m., Sat: 8 a.m. - 1 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Concord Street Self Storage - 92 Concord Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 92 Concord Street for specific restrictions and recommendations.

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