SecureSpace Self Storage - 99 Rivermoor Street, West Roxbury, MA 02132

4.6/5 - 391 Reviews
Location:
99 Rivermoor Street, West Roxbury, MA 02132
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

SecureSpace Self Storage - 99 Rivermoor Street, West Roxbury, MA 02132

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment
  • RV Storage

Customer reviews

4.6/5
Average rating
391
Number of reviews

Read some helpful reviews of SecureSpace Self Storage, shared by real renters with genuine experiences and honest opinions.

I’ve had a unit here for years. Though the price has increased several times, the facilities are well maintained. The manager Norbia Pena is the real reason I still have a unit there. I was going to move but she was VERY HELPFUL. She is an asset to your organization. Stop with the wild price increases and reward your employees and long time customers! ... Read more
Victor G. - 5 June 2026
I had an excellent experience with SecureSpace at West Roxbury. The entire process was smooth, convenient, and stress-free from start to finish. The facility was clean, secure, and well-maintained, and the staff was friendly, professional, and very helpful in answering all of my questions. I especially appreciated how easy it was to rent a unit and access my belongings whenever needed. The customer service team went above and beyond to make sure everything was taken care of. I highly recommend SecureSpace to anyone looking for a safe, reliable, and hassle-free storage solution. Thank you for the great service! ... Read more
Jawid J. - 3 June 2026
Lester is extraordinarily courteous, patient, and helpful. It is comforting to know there are people that remain calm under challenging circumstances. His social and communication skills made the process efficient and friendly. Down to earth help from a person with excellent focus and the storage is pretty good too! A professional A1 customer service experience. Thank you. ... Read more
M S. - 22 May 2026
I had a great move-out experience at Extra Space Storage thanks to Shirell. She was incredibly kind, professional, and helpful throughout the entire process. If I could give her 100 stars for her amazing personality, I absolutely would! There were so many people in the office today, and she still handled every single person with patience and grace. She made the move-out quick, smooth, and stress-free while keeping such a positive attitude the whole time. Customer service like hers truly stands out. Because of Shirell’s kindness and professionalism, I’ll definitely be back if I ever need storage again. ????? ... Read more
Susan M. - 28 February 2026
Best experience I've had with a storage facility thus far!!! The service rep, Shirell, was more than helpful and very accommodating, never made it seem like I was a bother with 50 million questions lol. Some storage facilities and the personnel can be nightmarish to deal with but I would definitely recommend this location based off the impeccable customer service she provided us with. Thank you again!!! ... Read more
Christina T. - 14 January 2026
From renting a storage unit, to getting help right from the office, and loading my belongings into the unit. They made my experience awesome!!! It's stressful enough moving, but they made it so easy. I appreciate all that the office lady did for me, thank you so much!!! ... Read more
maria m. - 27 August 2025
Dana H. - 9 August 2025
I had an amazing experience with Selena and Paula at Extra Space Storage! From the moment I arrived, they were extremely helpful and made the entire process so smooth. I recently moved from another Extra Space Storage location, and they went above and beyond to make sure I had everything I needed and knew exactly where I was going. Their professionalism, kindness, and attention to detail really stood out. It’s rare to come across people who genuinely care about your experience, and both Selena and Paula exceeded my expectations. Thank you both for making my move so much easier! ... Read more
Susan M. - 6 August 2025
Arthur R. - 10 April 2025
Alexis V. - 7 April 2025
Facility is in great condition — looks brand new. Very clean and secure. Dave was very helpful in assessing my needs and identifying the most appropriate and convenient space. I signed up on the spot. Process was easy and everything was very clearly explained. ... Read more
Sarita U. - 20 March 2025
I’ve had an excellent experience with Extra Space Storage. The facility is always clean and well-maintained, which gives me peace of mind knowing my belongings are stored in a secure environment. The management team is outstanding—always professional, helpful, and ready to assist with any questions or needs. I highly recommend this location to anyone looking for a reliable and trustworthy storage solution! ... Read more
Yevhenii Y. - 11 January 2025
I just want to leave an honest review of my experience to help others make their most informed decision. I started storing here a few years back when it was Store-U-Self. It was alright, I never had many complaints. But once extra space bought it, the rent hiked so high and a slew of other issues arose. A brief summary: - Rat and mouse shit over all my items, floor, etc and seen in other units. - Elevator was broken for 3 months. We couldn't move ourselves out, and they refused to provide a discount on rates, assist with movers, or anything. They just told us to wait and we literally couldn't remove our items for 3 months to even move somewhere else - They doubled the rent out of no where. after 3 months of not being able to access our items, they doubled our rent, with minimal warning at all for next month. - Getting a straight answer out of anyone was insanely difficult, the corporate ownership of the place makes it near impossible to get any answers from management. - You have to enter a code to literally drive out of the facility, and it's not easy to reach - My father and boyfriend got locked inside the parking lot of facility at 10:01pm due to the restriction on leaving the facility with the gate code. If you ever need to access your unit near closing, give yourself ample time to leave! We ended up moving to a different storage facility, 2/3 the original price we were paying for the same size unit. I'd advise anyone against renting here, with the continuous and insane rate hikes, accompanied with literal rat/mouse poop and no urgency to fix a huge component of a storage unit (accessing items via elevator). I have nothing against management, or the employees, however I wanted to leave an honest review on the facility itself accompanied with the corporate ownership for the purposes of everyone else making their smartest decision. ... Read more
Alexandra K. - 10 November 2024

About this facility

Located at 99 Rivermoor Street, this SecureSpace Self Storage facility provides a range of small, medium, and large units to suit diverse storage needs. With climate-controlled units available, it’s an ideal choice for protecting items from temperature and humidity fluctuations in Massachusetts' variable weather. The convenience of elevators and first-floor access makes moving belongings in and out of the facility straightforward and efficient.

This multi-level facility offers both indoor access and drive-up access, catering to various storage preferences. For those with vehicles, the facility provides parking as well as RV storage options, making it a practical choice for residents and travelers alike. Security is a priority here, with features such as a gated entrance, security cameras, and an onsite manager enhancing peace of mind.

With contactless renting, online payment options, and moving supplies available for purchase, this SecureSpace Self Storage facility combines convenience and flexibility. It’s an excellent choice for individuals, families, or businesses in the West Roxbury area looking for secure, accessible storage solutions.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

47

out of 100

Walk Score

Car-Dependent

Most errands require a car

40

out of 100

Transit Score

Some Transit

A few nearby public transportation options

62

out of 100

Bike Score

Bikeable

Some bike infrastructure

Walk Score®: 47, Transit Score®: 40, Bike Score®: 62

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Rivermoor St @ Industrial Park

    Transportation 0.08 miles

  • Rivermoor St @ Charles Park Rd

    Transportation 0.09 miles

  • Charles Park Rd @ Rivermoor St

    Transportation 0.1 miles

  • Boston Public Library Archives

    Services 0.16 miles

  • 5 Charles Park Rd

    Transportation 0.3 miles

  • Charles Park Rd @ VFW Pkwy

    Transportation 0.3 miles

  • Jim Roche Community Arena

    Recreation & Entertainment 0.3 miles

  • Savers

    Shopping 0.4 miles

  • VA Boston Healthcare System - West Roxbury Division

    Services 0.45 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 99 Rivermoor Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At SecureSpace Self Storage - 99 Rivermoor Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 99 Rivermoor Street for specific restrictions and recommendations.

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