Public Storage - 20 East Street, Westwood, MA 02090

4.6/5 - 274 Reviews
Location:
20 East Street, Westwood, MA 02090
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 20 East Street, Westwood, MA 02090

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $130/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $215/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $111/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $102/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $421/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $445/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    274
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Shout out to Rick and Jack. Excellent to work with. Reduced my stress and made my life so much easier. As a whole PS needs to lock in the rent and stop with the increase after only 5 months of storage. Other than that ALL GOOD ?? ... Read more
    karen g. - 2 June 2026
    One of the worst experiences I’ve ever had. My late father was a long-term client, and even after I provided all legal documents, I was stonewalled for weeks. The property manager is never in the office, constantly lies, misses appointments, and takes zero accountability. Public Storage put their own lock on the unit, then admitted they had no key, no tools, and told me it was “my problem.” Corporate points you back to the manager, and the manager blames corporate. A complete nightmare—unprofessional, unhelpful, and disrespectful. Avoid this place at all costs. ... Read more
    Alexa T. - 3 October 2025
    Hello Public Storage: Every great company in a service business such as yours either rises or falls on the temperament and human kindness of the people who sit behind the counter. I write to sing the praises of Richard, with whom I have had several interactions. I had gotten an alarming — but important— email from your team regarding the fact that, in a routine security check, the team noted that I had not properly locked my unit, which is on the first floor. This morning, I got a call from Richard— who has been so kind in every interaction that I have ever had with him. To my mind, kindness is everything. It is the Tom Brady move of service. And Richard has it in spades: He went the extra mile, wanting to let me know in real time. This is what makes Public Storage a truly great company. You have such secure facilities. That is great. But it is this kindness that jumps out, and I will tell you why: People rent from you for all reasons, but one of them is putting into storage the remaining belongings of a loved one who has passed away. That is my particular circumstance, and why, whenever I go to the storage unit to clear out the remaining memories of my life with my parents, I do something crazy, like thinking I have locked the unity when I have not. It is always a fraught moment. Richard, when he called this morning, completely understood. He is a star. And I am so very grateful. ... Read more
    Karen D. - 26 September 2025
    Ross V. - 26 July 2025
    Mark H. - 19 March 2025
    Michelle P. - 12 February 2025
    Fred S. - 12 February 2025
    Wanda was excellent. Knowledgeable and very patient. Very easy to work with. Answered all questions patiently and her entire presentation was perfect. Because of Wanda I plan to rent from public storage and send friends and family to do the same ... Read more
    Jackie B. - 28 November 2023
    So , I need to start by saying I was having the worst day and the minute I called Public Storage the woman I spoke to, and I believe her name is Rea was phenomenal not only did she make me feel better but like she was very thorough she explained everything to me and it was just nice to have someone spend the time with you to explain what you were renting some people don't do that let me just say 90% of the people do not do that!!!! so I really appreciated her kindness her willingness to offer any kind of help if necessary and if I had any questions, etc. so if I was to give a rating on this, I would have to give it a 10 star especially for Rea because that woman does her job , phenomenal!!!!! I walk in there , it was very nice and clean , smelled so nice and everything was in order in and it was just a really good experience thank you I will continue to have storage there and I will also continue to tell people about how well and wonderful it is to store your belongings in Westwood ... Read more
    Bonnie S. - 9 May 2023

    About this facility

    Located at 20 East Street in Westwood, MA, this Public Storage facility provides a range of unit sizes, including small, medium, and large, to accommodate a variety of storage needs. For added convenience and protection, the facility offers climate-controlled units, which are especially useful for safeguarding your belongings against New England's seasonal temperature fluctuations.

    This facility includes indoor and multi-level storage options, complete with elevators for easier access. The availability of drive-up access and first-floor units further simplifies the process of moving in. Security is a priority here, with security cameras and an onsite manager offering an added layer of reassurance. The property also provides parking and RV storage, making it a great choice for vehicle owners or travelers in need of extra space.

    Customers also benefit from contactless renting, online payment options, and the availability of moving supplies for purchase. With its combination of convenience, security, and accessibility, this Public Storage facility is ideal for Westwood residents and businesses needing reliable storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Westwood, broken down by size.

    Small $140/mo
    Location minimum Location maximum
    $73/mo $232/mo
    Medium $421/mo
    Location minimum Location maximum
    $286/mo $526/mo
    Large $445/mo
    Location minimum Location maximum
    $445/mo $2105/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    24

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    25

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 24, Bike Score®: 25

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Hilton Boston/Dedham

      Services 0.14 miles

    • Boch Ice Center

      Recreation & Entertainment 0.27 miles

    • Dedham Corporate Center (Inbound)

      Transportation 0.37 miles

    • Dedham Corporate Center

      Transportation 0.37 miles

    • Dedham Corporate Center (Outbound)

      Transportation 0.38 miles

    • Dedham Corporate Center

      Transportation 0.41 miles

    • Residence Inn

      Services 0.54 miles

    • SkinMD

      Services 0.57 miles

    • Temazcal Tequila Cantina

      Food & Drinks 0.58 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 20 East Street is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 20 East Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 20 East Street for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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