Extra Space Storage - 5425 O’Donnell Street, Baltimore, MD 21224

4.8/5 - 518 Reviews
Location:
5425 O’Donnell Street, Baltimore, MD 21224
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 5425 O’Donnell Street, Baltimore, MD 21224

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $89/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $57/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $77/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $116/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $81/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $89/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $57/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $53/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $39/mo
    15x10 Self Storage 150 Sq. Ft.
    $281/mo
    10x15 Self Storage 150 Sq. Ft.
    $281/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $206/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $151/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $157/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $107/mo
    10x10 Self Storage 100 Sq. Ft.
    $102 - $202/mo
    50x15 Self Storage 750 Sq. Ft.
    Climate-Controlled Elevator
    $810/mo
    25x20 Self Storage 500 Sq. Ft.
    Climate-Controlled Elevator
    $548/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $329/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $359/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $222/mo
    10x30 Vehicle 300 Sq. Ft.
    Parking RV Storage
    $329/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $359/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $263 - $289/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    518
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    My online rental of a storage box - was quick and easy. The instructions was simple, everything was explained. I received a follow up call after after signing up. Since I was not moving in that day, I was contact the next day to explain the in and out of the storage unit and accessing their facility. Overall it was a good experience. ... Read more
    Willie R. - 13 July 2026
    I had a great experience at Extra Space Storage, and I have to give a big shoutout to Keshawn. From the moment I walked in, she was extremely professional, respectful, and genuinely attentive to everything I needed. She took the time to answer all my questions, explained everything clearly, and made the whole process smooth and stress-free. It’s not every day you come across someone who truly cares about customer service, but Keshawn definitely stands out. She made me feel comfortable and confident in my decision, and her positive attitude really made a difference. If you’re looking for a storage place with excellent service, I highly recommend this location—ask for Keshawn at one of the Baltimore locations ... Read more
    Corey A. - 9 April 2026
    Upon entrance Ms. Joann was very welcoming and did her best to be helpful with what we needed. She had a personality that could easily un silenced even the most quiet person in the room. She was friendly and helped us out. I’d definitely come back. ... Read more
    _ant - 4 April 2026
    I had a great experience working with the team, especially Joanne. She helped me figure out how best to handle my needs for a start up business to store some product and a commercial vehicle. We were able to connect with other Extra Space Storage in the area and find the best fit, so a real team player to ensure I walked away with a great value. Thank you! ... Read more
    Richard S. - 18 February 2026
    Joanne was so helpful, friendly and informative - she helped us select the best unit for our needs and made sure we got the best deal. She answered all of our questions! It’s rare to have this kind of experience in customer care- and I can’t say enough how happy we are. Will highly recommend this location specifically because of how much easier it was with Joanne’s help. Thank you again! ... Read more
    Karolina - 17 February 2026
    Anyone who values good customer service knows how hard it is to come by in Baltimore City, but look no further—Joann at ExtraSpace knows how it’s done. She was transparent, personable, thoughtful, and deeply caring. She remembers her customers and takes care to personalize each experience. We got to chatting about Italian cookies and all of the sudden she jumped up and grabbed a bag of her own homemade cookies to offer my boyfriend and I one. It was such a kind gesture that immediately created a sense of comfort and trust—Joann makes a simple storage rental upgrade feel like a visit with family. We need more Joanns!! ... Read more
    Mikala N. - 26 January 2026
    I’ve been with this company for years but today my experience went above and beyond. This location has something no other has, Joann. She helped us out and did so with class, grace and something that’s become completely rare in today’s climate, exceptional customer service. She deserves whatever the maximum compensation increase is and recognition for running a business so well. Thank you Joann! ... Read more
    ezekiel g. - 24 January 2026
    I started renting here in March and have been assisted by Joann several times. She is always very pleasant and helpful whenever I have questions. I recently upgraded to a larger unit. She made the process super easy and fully answered all of my questions about the transfer. ... Read more
    Tara - 13 December 2025
    I rented two units at this storage facility. One vacated and wanted to close the lease. My English isn't very good, so sometimes I can't understand clearly. An elderly woman was very rude to me at the reception desk, didn't try to understand, and spoke condescendingly, even though I was a customer. I felt like this woman's behavior was based on language discrimination, as she communicates respectfully with other people who speak English well. When I checked in, there was a young man at the reception desk; we understood each other perfectly, and he was very friendly. Two days have passed since I asked to close the lease, and every day this woman has said they didn't check my unit for closure. At another storage facility I previously rented, they did it all in 10 minutes. I don't know what the problem is—if someone doesn't want to work or if the rules are so bad. But after everything that happened, I want to close the lease and the second unit by moving my things to another storage facility. ... Read more
    Misha F. - 18 September 2025
    My lady at the front desk was so good to me. She believed what i told her( it was the truth) and when I walked in at 104lbs and a major cervical collar she exclaimed " You can move anything in your condition!" She gave me the extra day to get my guys together. Amazing customer service! The younger gentleman came running over to help me when i did know what i was doing. Must say i did feel like a time gone by and I was back in MY country where people had respect and caring attitude when is was a young person over 50 years ago! ... Read more
    Jayne F. - 29 August 2025
    I have a student at Morgan State University and lucked up on finding this location to place her dorm belongings for the summer. Amazing prices, secure and safe plus Joann has been such a pleasure to work with. I will be coming back next spring m! ... Read more
    Jasmine J. - 26 August 2025
    Joanne made me feel very welcomed and secure with my decision to utilize extra space storage for my needs. I even left without making my decision just to find the other places wasn’t as welcoming and pleasant. So I called her and she got my lease Al worked out over the phone didn’t have to go back in! Her customer service is top notch! The place also seemed very clean and well maintained. ... Read more
    Jessi R. - 18 June 2025
    Joanne has made it so easy for me to store my stuff in this storage. From not having to come in the office to just sign paperwork !! Joanne is probably the most pleasant, and kind person I have spoke to in months on the phone. Her customer service is top notch !!!!! I do like how clean the place is. ... Read more
    Lisa D. - 11 June 2025
    Katie F. - 19 April 2025
    As we all know, storage units are sold to various companies throughout your contract lifecycle, especially if you are a long term renter. Extra space storage has a wonderful manager at their Baltimore location, named Joanne. She helped me navigate my contract easily and assisted bringing my numbers back down to where they belong. She listened to the issue I had with the company prior, and found fast solutions for my concerns. I truly value and appreciate next level customer service, and Joanne dealt with my situation wonderfully. Thank you! ... Read more
    R P. - 8 April 2025
    Great storage. This is my first time getting a storage unit and I have been treated really well. The place is easy to get around, clean, and the available time works perfect for me. Couldn’t be any happier with my experience so far. ... Read more
    valeryn r. - 8 April 2025
    I had a difficult storage issue and Joann C. Was a big help with me working it out. As a longtime renter here , you can really see the impact she has had on the place. From being super clean to the staff being extremely helpful. Thanks Joann. ... Read more
    Patrick A. - 7 April 2025
    I personally had a great experience. The space was always well maintain when I would visit. The team there are very helpful and supportive and worked very well with me while I traveled abroad. I would say they take protection of your property very seriously! ... Read more
    shimekia W. - 3 April 2025
    I moved in today and let me just tell you this place is top notch! Super clean, easy access, lots of dolly’s available. I would expect nothing less after the interaction I had with Joann booking my rental yesterday. She was absolutely professional, pleasant and made my horror story with Public Storage a thing of the past. They have very competitive rates and I truly feel you will love the switch as much as I did or if you’re new to the storage world you will love this place to meet and exceed your storage needs. The unit was super cleaned and housed everything I needed to with tons of space left over. I highly recommend to anyone looking for a storage company they can trust! ... Read more
    Shameka R. - 28 February 2025

    About this facility

    Conveniently located at 5425 O’Donnell Street in Baltimore, MD, this Extra Space Storage facility offers a variety of unit sizes, including small, medium, and large options, to accommodate a range of storage needs. Ideal for residents and businesses in the area, this facility is close to major roadways, making it easily accessible for those in the bustling Baltimore metro area.

    This facility stands out with its climate-controlled units, which are perfect for protecting sensitive items from Baltimore's summer humidity and winter chills. The property also features drive-up access, simplifying the loading and unloading process, as well as indoor storage options for added convenience. With multi-level storage and elevators, accessing upper-level units is hassle-free. For those with vehicles, the facility offers parking and RV storage, catering to a variety of storage requirements. Comprehensive security measures such as security cameras, a gated perimeter, and an onsite manager ensure peace of mind.

    Additional perks include online payment options and truck rentals, making the moving process easier, along with retail availability for packing supplies. This Extra Space Storage facility is an excellent choice for Baltimore residents needing a secure and versatile storage solution for personal, vehicle, or business needs.

    Price comparison

    See how this facility's unit prices compare to others in Baltimore City, broken down by size.

    Small $73/mo
    Location minimum Location maximum
    $10/mo $408/mo
    Medium $184/mo
    Location minimum Location maximum
    $42/mo $493/mo
    Large $402/mo
    Location minimum Location maximum
    $111/mo $1456/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    72

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    60

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    46

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 72, Transit Score®: 60, Bike Score®: 46

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Herc Rental

      Services 0.06 miles

    • Best Western Plus Hotel & Conference Center

      Services 0.1 miles

    • TA

      Services 0.1 miles

    • Odonnell Street Cutoff & Travel Center Westbound

      Transportation 0.12 miles

    • Odonnell Street Cutoff & Travel Center Far-side Eastbound

      Transportation 0.14 miles

    • McDonald's

      Food & Drinks 0.14 miles

    • Boston Street & Anglesea Street Eastbound

      Transportation 0.23 miles

    • Boston Street & Anglesea Street Westbound

      Transportation 0.23 miles

    • Canton Car Wash

      Services 0.28 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5425 O’Donnell Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 5425 O’Donnell Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5425 O’Donnell Street for specific restrictions and recommendations.

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