Extra Space Storage - 1025 Clancy Avenue NE, Grand Rapids, MI 49503

4.8/5 - 216 Reviews
Location:
1025 Clancy Avenue NE, Grand Rapids, MI 49503
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 1025 Clancy Avenue NE, Grand Rapids, MI 49503

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    40x10 Self Storage 400 Sq. Ft.
    Climate-Controlled Elevator
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    15x20 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    216
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    April L. - 14 July 2026
    Daniel B. - 9 February 2026
    Top tier service ! Manager Troy called shortly after I booked to make sure I had help with any and everything I needed help with AND met me to give me a tour once I got there ! Super nice super helpful 10/10 customer service and the facility is very clean and nice . Glad I found this place ! ... Read more
    Shania F. - 9 January 2026
    Very happy with my experience at Extra Space Storage so far. I recently needed to rent a second unit, & Troy tried to save me money by combining into a larger unit. Even though it wasn't possible for my circumstances, I appreciated the transparency very much. I'm also appreciative of their compassion. I recently experienced a traumatic loss of my three fur babies & apartment at the same time, which is why I'm requiring the storage units. They have been very compassionate & understanding. The facility is vast but organized well. Quite creepy when you're there alone at night, but that's a little to be expected. They have a loading zone that you can back up to & carts for moving items to units as well as a spacious elevator. Units have a seal at the base of the door to prevent unwanted critters or water from entering. The facility is freakishly clean, so I doubt that would ever be an issue, but it's a thorough precaution they take which I appreciate. Picture of is one of my 10 ft x 10 ft units. ... Read more
    Ashley R. - 21 December 2025
    This is the cleanest storage facility I've ever used. The company and people that work there are kind, competent, and helpful. Troy the manager was so helpful in assisting me with finding a resource for junk removal. I would highly recommend the Clancy location. ... Read more
    Carol M. - 26 August 2025
    Extra Space Storage is a top notch storage facility! We rented a unit for the interim between moves, and are so impressed with not only the storage locker and how clean & tidy the building is, but also the excellent customer service provided by Troy and Brad. Loved the climate controlled interior, the warehouse carts to haul our belongings, the padded elevator sized to easily fit a king size mattress or long couch, and the access to interior space to load/unload belongings out of vehicle. The personal access code and locks provided an extra measure of security - and the facility was well lit and had clear signage. All around excellent experience!!! ... Read more
    Kalli B. - 2 August 2025
    It was a great experience. The staff was courteous and professional. The facility was awesome. I loved that it was inside. It served me perfectly while I rented it. I’m sure at one point I’ll require their units again and I’ll gladly return. ... Read more
    Matt B. - 16 July 2025
    Could not have been an easier experience top to bottom. Everything from renting the unit to checkout was as straight forward as could be. The facility / unit were spotless. Above all the customer service was fantastic and every person I interacted with was incredibly nice and easy to work with. Highly highly recommend. ... Read more
    Owen H. - 2 July 2025
    This is the nicest facility I have ever seen! They do a great job of keeping it clean. I appreciate the security they have. You have to put in a code to get into the building. Princess and Troy are very nice too! ... Read more
    Jennifer B. - 18 June 2025
    ?????? UPDATE 4/30: Would not recommend under any circumstances. While I was able to get HQ to reduce my rate to $140 (still a $20 rate hike), the local contact, Troy, called me today to follow-up with my concerns. I shared my thoughts on the lack of cleanliness and maintenance of the facility, and instead of addressing these issues, Troy simply responded with "sorry if you feel that way" - a non-apology that completely dismissed the issue. He then shared that he has "more pressing matters" than ensuring the facility's cleanliness and proper maintenance - which should be fundamental responsibilities. The poor maintenance combined with this level of customer service is unacceptable. Save yourself the frustration and look elsewhere for your storage needs. Original Review, 4/28: ?????? One star is too generous, but it's the lowest rating allowed, so here we are. I’ve been at the Clancey Street storage facility since August of 2023, when it was previously Mini Storage Depot. For context, before Extra Space's acquisition of Mini Storage in September, I typically saw rent increases of $2–10 every six months. Although the facility has never been particularly clean or well-maintained, that's somewhat expected for a storage unit. This April, my monthly rate jumped a full $80. Nothing at the facility has changed. The floors are still unkept, the building is poorly maintained, and customer service is nearly non-existent. Because it’s nearly impossible to contact local facility staff, I had to resort to the general help line. I was told this new rate was "market rate." When I challenged that prior increases were never this dramatic and that nothing at the facility had improved, they suddenly claimed market rates had actually decreased since the rate evaluation that had just occurred. They said they would "request" my rate be reduced by $30 to match current market rates, which still leaves me with a $50 increase. While I understand this is a business and profits are necessary, there is absolutely no justification for an $80 rate increase other than shameless price gouging. 0/100 would not recommend. ... Read more
    Denise D. - 30 April 2025
    Very clean building, staff super helpful & kind. My unit is a nice size & they offer some of the cheaper cost around. I enjoy having somewhere safe for my items before I relocated to Texas. Thank you for everything ... Read more
    Malaysia M. - 4 April 2025
    I've loved using this rental unit. Troy went above and beyond to help me when I was struggling with setting up my unit. The units are always a comfortable temperature. I always felt safe being there even when I was alone. One of the coolest features is that you can pull your car inside one of 2 garage bays for loading/unloading! Another big plus is they they have nice big rolling carts that fit perfectly in the elevators, so you can save a ton of effort when you're moving things around! Embarrassingly, I forgot which unit was mine once and they were able to verify my identity and help get me that info. I've had to stop into the office only twice and they were super helpful and friendly every time. ... Read more
    Samantha A. - 5 March 2025
    This storage company was previously known as Mini Storage Depot, and I was very satisfied with my experience working with them. I could easily make payments over the phone or online, even using two different cards when necessary, I appreciated and occasionally needed. Now, under their new name, Extra Space Storage, my experience has been less positive. When I called to speak with a team member, they didn’t initially mention that it was possible to make payments online using two cards. When I brought it up, they confirmed it could be done, but after trying to navigate their website, I found it isn’t actually possible. Additionally, I’m upset that my bill has increased without clear notification. Amid the usual flow of mail, I didn’t notice any letter informing me of the rate hike. The representative explained that they regularly compare their prices with other storage companies and adjust rates accordingly, but the lack of communication has left me feeling blindsided. An email in addition to the letter would have made the change less jarring. Overall, this experience feels unnecessarily difficult and, frankly, oppressive. I was also told that I could make a payment using two different cards, but only if I went to their office in person to sign something. With all the technology available today, this seems absolutely ridiculous. You can open an entire bank account from one state to another with a simple email signature, yet this company can’t figure out how to handle something as basic as this remotely? ... Read more
    De'Night D. - 27 January 2025
    This place is great! It is very clean and private. I love it that it has air quality control and that it's very secure and safe. I don't have nothing bad to say. The price is well worth the rental space and I will refer anyone that is looking to rent a storage for rent. ... Read more
    Rachel K. - 3 January 2025
    Maggie B. - 18 December 2024

    About this facility

    This Extra Space Storage facility, located at 1025 Clancy Avenue NE in Grand Rapids, MI, offers a variety of unit sizes, including small, medium, and large, to accommodate a range of storage needs. Whether you're decluttering your home or storing seasonal items, you’ll find an ideal space here.

    To protect your belongings from Michigan’s fluctuating temperatures and humidity, the facility provides climate-controlled units, ensuring sensitive items like furniture, electronics, and documents are well-preserved. With indoor access and elevator service, moving items into units on higher levels is convenient. The facility also includes drive-up access, making loading and unloading from your vehicle hassle-free.

    This facility is equipped with robust security features like a gated entrance, security cameras, and an onsite manager for added peace of mind. For added convenience, it offers 24-hour access, contactless renting, and online payment options. Parking is also available, making it suitable for vehicle storage. A retail area with moving supplies is available on-site to help with packing and organizing.

    This Extra Space Storage facility is a great choice for Grand Rapids residents who value accessibility, security, and modern conveniences.

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    74

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    45

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    74

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 74, Transit Score®: 45, Bike Score®: 74

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Griff's IceHouse

      Recreation & Entertainment 0.07 miles

    • Valvoline Instant Oil Change

      Services 0.28 miles

    • 701 Lafayette Bike Parking

      Services 0.31 miles

    • 1120 Monroe Bike Parking

      Services 0.33 miles

    • Silva

      Food & Drinks 0.36 miles

    • Monroe Avenue Fire Station

      Services 0.41 miles

    • The Chicago Beef Joint

      Food & Drinks 0.42 miles

    • Linear Restaurant

      Food & Drinks 0.42 miles

    • Brickyard Tavern

      Food & Drinks 0.42 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1025 Clancy Avenue NE offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 1025 Clancy Avenue NE, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1025 Clancy Avenue NE for specific restrictions and recommendations.

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