Extra Space Storage - 1204 28th Street SE, Grand Rapids, MI 49508

4.9/5 - 1263 Reviews
Location:
1204 28th Street SE, Grand Rapids, MI 49508
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 1204 28th Street SE, Grand Rapids, MI 49508

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    12x3 Self Storage 36 Sq. Ft.
    $62/mo
    5x15 Self Storage 75 Sq. Ft.
    $87 - $100/mo
    5x10 Self Storage 50 Sq. Ft.
    $78 - $79/mo
    5x5 Self Storage 25 Sq. Ft.
    $49/mo
    4x8 Self Storage 32 Sq. Ft.
    $57/mo
    10x15 Self Storage 150 Sq. Ft.
    $148/mo
    10x10 Self Storage 100 Sq. Ft.
    $119/mo
    8x20 Vehicle 160 Sq. Ft.
    Car Storage Parking
    $250/mo
    8x15 Self Storage 120 Sq. Ft.
    $148/mo
    20x10 Self Storage 200 Sq. Ft.
    $195/mo
    12x30 Vehicle 360 Sq. Ft.
    Drive-up Access Parking RV Storage
    $289/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Drive-up Access Parking
    $220/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $195/mo
    10x20 Self Storage 200 Sq. Ft.
    $195/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    1263
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Savanna R. - 1 July 2026
    Very friendly customer service! I purchased a unit online and was not sure where to go. The manager assisted me through the whole process and ensured that I had the best unit for my situation. Access is extremely easy with the one touch "open" option on the app. Highly recommend this storage facility. ... Read more
    Kristin L. - 1 May 2026
    I rented a unit at the 28th Street location for 8 months. During that time, the staff there were incredibly kind and helped me multiple times with either clearing out snow infront of my unit or helping me with the storage door (that I had accidentally pushed off the track-oops) or even helping me open my unit door when semi frozen shut. They were proficient, professional and super helpful in answering any questions I had about closing my unit and payment. I used their app, which allows you digital access to enter the property, which was HUGE because Im terrible at remembering my code. Thank you for the great experience! ... Read more
    kelly c. - 10 March 2026
    Starr B. - 3 March 2026
    I needed to have a 2nd key made. The desk clerk was very friendly and helpful. The key was made and I was able to pick it up the next day, just like Princess said (yes, her name is Princess). Seems simple, but so many places say they are going to do something and they don’t. I asked once and Extra Space Storage got it done. ... Read more
    ned a. - 6 February 2026
    Great storage unit company ! Derek, the manager was super helpful and kind. It’s evident he cares about people and I appreciate his assistance ! Only four stars because the unit is out of my budget, but great customer service ! ... Read more
    Masha J. - 21 January 2026
    Darus was very helpful to our family as we were storing our treasures at your facility. He was pleasant, courteous, and eager to assist. Every company should have employees like him, you are very fortunate. ... Read more
    Pasty A. - 30 October 2025
    The storage unit was clean, well-lit, and the staff were very helpful with the rental process. Darius Clark, is who helped me he's newer to the staff. Security features like cameras and a secure gate provide peace of mind". This is my 2nd time here great prices! I would return again. I would recommend them to my friends and or family hands down. i've had horrible expirences in the past with a storage facility on 28th and madison. Extra space storage would be my goto! thank you guys! ... Read more
    Enterprises E. - 22 September 2025
    Ariana F. - 4 August 2025
    The on-site manager is terrific. I mean absolutely amazing. She talked to me personally to address recent issues. The main company just wanted to placate me with rhetoric. But she went above and beyond. I was ready to relocate my stuff to another facility, but she did such a great job, I feel more confident to stay. ... Read more
    Robert O. - 30 July 2025
    Sarah S. - 1 July 2025
    Darus helped me so much! He was very kind and took his time showing me different size units. It didn’t feel like he was pressuring me into buying anything and I really appreciate that. He has a great attitude every time I see him. Couldn’t recommend enough! ... Read more
    Amber S. - 17 June 2025
    Sonya, the store manager, was extremely nice. She verified my pin worked, gave me directions to my unit so I did not have to find it myself, my unit was very clean when I first got to it. The price is amazing for the size I needed (5" x 5"). If I ever need another storage unit, I would definitely come back to this one. ... Read more
    exorcist714 - 20 March 2025
    Did my lease online like a breeze(only about 5 clicks and a credit card. When I got there, found out I needed more space(Not a problem). Sophia(the manager) switched right over for the difference and moved me in! Sophia twas very helpful. Took me to my unit and even mopped it before I put my stuff in. Looks clean and very secure. Has entrance gate and different units to choose from. You can even go inside and have a unit or just a pull up unit. Price was the lowest I saw in Kentwood. Starting around $30. Check them out! Very helpful and clean! Christina ... Read more
    Christina S. - 18 March 2025
    Tasha I. - 13 March 2025
    These units are absolutely infested with mice and rats. Ownership will not take any kind of responsibility and all of my belongings have been destroyed. I’ve been with them for five years and they have told me they will not do anything about it. I have trapped over 10 mice and I’ve seen rats in my unit. company refuses to do anything to make it right. Units on both sides of me are also infested. Adding photos shortly… ... Read more
    Anthony B. - 17 February 2025
    Sonja was awesome! I called mid day about a week ago and she helped me get my storage space for a LOT LESS than i thought i would have to pay. She was very nice, listened, and answered every one of my questions. I think she is a could customer service rep because when she listened it seemed genuine. I told her about becoming homeless recently and not once did she treat me like any less of a person. ... Read more
    David N. - 11 July 2024

    About this facility

    Located at 1204 28th Street SE in Grand Rapids, MI, this Extra Space Storage facility provides a variety of unit sizes, including small, medium, and large, to meet diverse storage needs. Whether you're decluttering your home, moving, or need extra space for business inventory, this facility offers flexible solutions for every situation.

    Designed with convenience in mind, this facility offers drive-up access for quick and easy loading and unloading, as well as indoor units for additional protection from Michigan's changing seasons. With amenities such as parking and RV storage, this facility is well-suited for storing vehicles, large or small. Security measures include security cameras, a gated entrance, and an onsite manager, so you can trust your belongings are safe.

    For added ease, this location features 24-hour access, contactless renting, and online payment options, making it perfect for customers with busy schedules. Plus, moving supplies are available for purchase onsite. This facility is an excellent choice for anyone in the Grand Rapids area who values secure, flexible storage with modern conveniences.

    Price comparison

    See how this facility's unit prices compare to others in Grand Rapids, broken down by size.

    Small $67/mo
    Location minimum Location maximum
    $5/mo $116/mo
    Medium $166/mo
    Location minimum Location maximum
    $13/mo $250/mo
    Large $219/mo
    Location minimum Location maximum
    $73/mo $806/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    55

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    39

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    47

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 55, Transit Score®: 39, Bike Score®: 47

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Christian Brothers Automotive

      Services 0.29 miles

    • Meijer

      Grocery Stores 0.37 miles

    • Walgreens

      Services 0.37 miles

    • Kalamazoo Avenue Fire Station

      Services 0.42 miles

    • Kalamazoo/Indian Trails (SB)

      Transportation 0.42 miles

    • Kalamazoo/Indian Trails (NB)

      Transportation 0.42 miles

    • Meijer at 28th/Kalamazoo

      Transportation 0.42 miles

    • Kalamazoo at 28th/Meijer (SB)

      Transportation 0.45 miles

    • Kalamazoo at 28th/Meijer (NB)

      Transportation 0.47 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 1204 28th Street SE offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 1204 28th Street SE, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1204 28th Street SE for specific restrictions and recommendations.

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