National Storage - 2383 Port Sheldon Street, Jenison, MI 49428

4.7/5 - 100 Reviews
Location:
2383 Port Sheldon Street, Jenison, MI 49428
Office hours:
24/7 ACCESS
  • Tue: 9 a.m. - 5:30 p.m.
  • Thu-Fri: 9 a.m. - 5:30 p.m.
  • Sat: 8:30 a.m. - 5 p.m.
24/7 ACCESS

National Storage - 2383 Port Sheldon Street, Jenison, MI 49428

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • 24 hour access
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Security Camera
  • Parking
  • Credit Cards Accepted
  • Online Payment

Customer reviews

4.7/5
Average rating
100
Number of reviews

Read some helpful reviews of National Storage, shared by real renters with genuine experiences and honest opinions.

I’ve had a storage unit with National Storage for the summer and had no complaints, clean, felt safe and everything went smoothly. This time, I needed to downsize and saw the $1 first-month promo online. I called to ask about it, made a reservation with a friendly rep, but the link he sent showed a higher monthly price than what we discussed. ($71 vs $81 only a $10 difference but still) I called back and got a new link, but that one didn’t work. On the third call, I ended up doing the reservation over the phone and was charged much more than I expected. (Full price, no promo, administrative fee $96 vs $26)That’s when I was told the $1 promo was only for new customers, something no one mentioned until the third call. What’s frustrating is that while signed into my account, I was still able to access the $1 promo online and could’ve booked it myself. But when I asked if I should just do it that way, I was told not to & that the manager would call me after realizing I was an existing customer and charge me the non-promotional rate anyway. Also, they charge a $25 administrative fee every time you select a new unit, even if you’re already a customer. Nowhere on the website did it say the promo was only for new customers. (not that I could find) If I had known all this upfront, I would’ve made a different decision. I didn’t have time to keep going back and forth, so I just paid it. Staff was friendly, but the lack of transparency around pricing and promos was disappointing. If you’re booking here, ask very specific questions or just book online and hope for the best. ... Read more
Lacy S. - 8 August 2025
Christa S. - 3 August 2025
Thankfully Amanda stayed on when Everkept sold. Rented here a few times, excellent customer service. Building #1 can be warm in summer, others are good. Bring a padlock, round locks are tricky. Overall decent place for storage. ... Read more
Jean - 3 April 2025
Decent price for storage but you can never get a hold of anybody here. Every time I've ever needed help or assistance I can never get a person on the phone or in person to help. I do not recommend this company or using them for storage. UPDATE: They changed their systems and now everything is worse so much worse. I cant even login to make a payment and will now have to find a time somebody is actually in their office which always seems to be empty. ... Read more
Nathan R. - 1 April 2025
Janet K. - 27 March 2025
Ridiculous you can't get a hold of anyone went down to show ?? for unit my boyfriend got no one in the office dark as night. 24hr with both of us calling and no response. How is this place in business absolutely unprofessional ... Read more
Kara L. - 15 October 2024
great experience I was able to complete my whole move in paperwork over the phone and it was super easy. The customer service was also very friendly and helpful. I have used them before for storage and I am sure I will use them again, if I ever need it. The facility is always clean and I like the idea that no one can get in after 10pm. Its a very nice piece of mind. ... Read more
Mylinda D. - 6 April 2024
I was in need of storage space and had the pleasure with working with the Amanda, the manager at the port Sheldon location! She was great in communicating and overall people skills! She was always available to answer any questions or take care of any problems no matter day of the week. I look forward to working with her in the future as she has earned my loyalty and gratitude. Overall great experience and recommend her location to anyone that needs extra storage space! Great facility and great support staff! Thank you ... Read more
eddie r. - 6 August 2023
Amanda is phenomenal! I've never had a problem with billing or the unit itself. I would not recommend going through corporate at all, my initial experience with them was poor. If you go to the location or call the office directly, Amanda is so nice and knowledgeable and helpful, generally a wonderful human. Highly recommend. ... Read more
Tia B. - 6 May 2023

About this facility

Located at 2383 Port Sheldon Street in Jenison, MI, this National Storage facility offers convenient self-storage options tailored to meet diverse needs. With small units available, this facility is ideal for those looking to store seasonal items, documents, or smaller personal belongings.

This facility boasts premium features to ensure accessibility and peace of mind. Tenants benefit from 24-hour access, making it easy to retrieve items on their schedule. The climate-controlled units are perfect for protecting sensitive items like electronics or furniture from Michigan's fluctuating temperatures and humidity. With indoor access and drive-up access, loading and unloading is seamless, regardless of the weather. Safety is a top priority with robust security measures such as security cameras and an onsite manager. For vehicle owners, parking is available, making this facility suitable for car or recreational vehicle storage.

To simplify the moving process, this National Storage facility offers truck rentals and a retail store stocked with moving supplies. Easy online payment options and acceptance of credit cards further add to the convenience. This facility is an excellent choice for residents in Jenison or nearby areas who value flexibility, security, and customer-friendly services.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

35

out of 100

Walk Score

Car-Dependent

Most errands require a car

41

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 35, Bike Score®: 41

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Pacific Pride

    Services 0.08 miles

  • J&H Family Stores

    Grocery Stores 0.14 miles

  • Marathon

    Services 0.14 miles

  • Family Fare Quick Stop

    Services 0.43 miles

  • Family Fare Quick Stop

    Grocery Stores 0.43 miles

  • Family Fare

    Grocery Stores 0.47 miles

  • Eye Candy

    Shopping 0.49 miles

  • Rite Aid

    Services 0.49 miles

  • Pizza Hut

    Food & Drinks 0.5 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 2383 Port Sheldon Street offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At National Storage - 2383 Port Sheldon Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 2383 Port Sheldon Street for specific restrictions and recommendations.

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