Prime Storage - 1290 North Monroe Street, Monroe, MI 48162

4.8/5 - 255 Reviews
Location:
1290 North Monroe Street, Monroe, MI 48162
Office hours:
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 4 p.m.
(734) 619-6091

Prime Storage - 1290 North Monroe Street, Monroe, MI 48162

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.8/5
Average rating
255
Number of reviews

Read some helpful reviews of Prime Storage, 1290 North Monroe Street, Monroe, MI 48162, shared by real renters with genuine experiences and honest opinions.

Prime Storage is absolutely fantastic! From the moment I inquired about a unit, the staff was incredibly helpful and friendly. The facility itself is spotless, well-maintained, and I always feel secure knowing my belongings are there. Access is super convenient, and their pricing is really fair for the quality you get. I highly recommend them to anyone needing storage! ... Read more
Greg M. - 29 June 2026
Lil B. - 27 February 2026
Jade M. - 18 February 2026
I recently rented a storage unit at Prime Storage in Monroe (in the old Kmart building), and I couldn't be happier. This place is clean and new and the building is clean, secure, and very well maintained, making the moving process easy. ?Leann gave us outstanding service. She was very kind, and helpful from the moment I walked in. Leann patiently walked me through the different unit sizes, explaineing the leasing terms clearly, and made sure I got exactly what I needed. If you're looking for a storage place in Monroe I recommend Prime Storage and definitely ask for Leann! Thank you Prime Storage. ... Read more
Matthew L. - 15 December 2025
?????????? Highly Recommend Prime Storage! I’ve had such a good experience with Prime Storage. The staff has been super nice and helpful every time I’ve needed something. The place is always clean and feels really secure, which gives me peace of mind knowing my stuff is safe. The prices are fair, and getting set up was quick and easy. I’d definitely recommend them to anyone who needs a reliable storage place! ... Read more
Max M. - 20 October 2025
I originally gave the place a 5 star. I am extremely disappointed with how our experience turned out. We reserved a unit that was supposed to be 1st month free rent. What they dont tell you is about the hidden fees. The locks have to be very specific and are impossible to purchase anywhere so you're forced to buy from them. We were told there would be large carts at every door to get our stuff to our indoor unit. Thankfully we checked things out before taking our stuff there. The carts were literally 3'x2'. It would have taken us hours to get our stuff into a unit which was quite a walk from the entrance door. We walked through the building checking for different carts and these were the only size there. We spoke with Leanne in the office letting her know we had to find some place else to store our items. She got snippy and said if we would've came to the office they store bigger carts there in the back. Mind you she told us carts were in the actual storage building originally. She expected us to push a cart from the office building all the way back to the storage building across the large parking lot. We only had the unit for less than a week. She told us she would for sure get us the money back from the insurance they force you to get and the other fees but wasnt sure about the rent part, which should've been free according to the advertisement. Almost a week after, Leanne left me an extremely rude message saying it was our fault we didnt go find bigger carts and she would not be refunding anything for us. I will NEVER recommend Prime Storage in Monroe to anyone. ... Read more
Candace B. - 5 October 2025
Heather G. - 29 September 2025
Leann in the office was very friendly and helpful. I almost did not rent from this company because I have been getting phone calls pressuring me to rent. I planned on renting but I wanted to come in and see the unit and they would not let up. I had to finally hang up on him. My son was in the hospital and I had a lot going on and he continued to pressure me. Leann however was very friendly made me feel comfortable in what I was renting and the price. I appreciate her help today. Thanks ... Read more
Alicia L. - 18 September 2025
Get bigger carts please! These current ones are a joke. Something like these would make a world's difference! I'd love to change this review because other than this the units are nice and well maintained. ... Read more
Tyler B. - 1 September 2025
John P. - 30 August 2025
Leann was very sweet and so helpful! Kept my things in storage for about 10 months and had no issues during that time. Only issue when moving out was 2 of my things got mold on them. It looks like it may have come from the unit next to mine with how it spread. Leann helped me with a claim though to get it figured out! ... Read more
Olivia B. - 28 August 2025
Leann was really nice and such a great help! Highly recommend going here they have great deals and she was sure to let me know about the promotions they had going on so I could choose what best suits me! She also showed me the unit before I choose and how to use the lock! ... Read more
Sada - 15 August 2025
Thomas B. - 28 July 2025
I was told I would receive a code in my email to get into my outside unit. I never received a code and couldn’t get in touch with anyone who could help me on a Friday evening. I had to keep my truck rental for an extra 12 hours until I could get in touch with someone in the local office because no one on the phone could help me. I was finally able to talk to someone in the office and they informed me I would need to buy a lock for $22 to lock my unit. So using this company actually cost me about $140 more than I anticipated due to the cost of the lock and the late fees and time on the rental truck. I would not recommend at all. I also asked the office person to have the manager call me when they got in on Monday morning and I still have yet to hear from anyone. Terrible customer service. Inaccurate description of the rental. No customer recovery. Such a disappointment. This could have all been avoided if they would have been honest with me about the rental unit. I would have found a different company that could accommodate my late night need. ... Read more
Kim J. - 26 July 2025
Melissa B. - 16 July 2025
This is a newer business in town that renovated the old K-Mart building. I was not impressed with this business, and I have an unfavorable rating of it after my experience. I shopped for a quote for storage units, and this one seemed decent. Then, after I get a little further, I find out that there is a $29.99 administrative fee, and you need to also pay for a protection program of $17 per month, but you can supposedly get the protection fee waived if you can manage to provide an insurance declaration page that meets their expectations--if not the plan is supposedly added back on! Seems like a lot of hidden fees, and I'm turned off by how they don't show that right from the beginning--only after advancing further and filling out their online form. I also received two calls from the business soliciting a storge unit that day. I was really turned off with how this business conducts itself. I asked both women on the phone what the regular rent was after the "promo" expired and neither could provide me with a specific number. Excuse me? I find that hard to believe. Why would I rent a unit if you can't even tell me what the "normal" monthly rent is going to be--red flag in my opinion... I think they need to be more upfront with what the real cost of renting this unit is. It also seems to me that this business uses high pressure sales tactics in my opinion--example: second woman that called tells me there's only one left. I wasn't born yesterday, and I shopped around... I was able to get more direct upfront pricing, two months free rent, and a better rate on a storage unit from Storage Rentals of America in Monroe on the other side of town. In full disclosure, SROA's unit was not climate controlled like this one, but I don't need climate controlled. SROA provided me with an upfront layout of the fees, and held true to their quote. The cost of their insurance is $14, and I confirmed on the phone with a woman in their call center that I have the option to waive it if my home insurance covers the unit. I would recommend that you shop around and also pay attention to the real cost of renting a unit. I rented from SROA before about five years ago when going through some home renovations and I decided to rent again from them again. I think SROA is trustworthy, but I can't say the same for this business. Not impressed. ... Read more
Robert - 1 April 2025
Charles M. - 22 March 2025
I moved in on a day they were closed. They called me the day before to make sure I had all the information I needed and to make sure I was all set. Everything was super easy and the staff I worked with was very friendly. ... Read more
Tyler W. - 24 February 2025
The lady that helped me Rachal was so helpful and knew what size I would require to fit all my stuff in.Extremely helpful nice and talked to me to explain everything all the paper work she helped me with. Thank you miss Rachal ... Read more
Sherri B. - 23 January 2025
FIRST they have ROACHES! I caught one trying to crawl into my INDOOR unit, so I called immediately. They said they've been aware for the last few weeks and have been treating it (obvioulsy not good enough). Had we known about the issue, we wouldn't have kept moving stuff into our unit! ALSO, when I first rented here, they knowingly gave me unit with a dangerously defective door. It wont stay up, and falls down fast. They said it was due to bad springs, lots of them are like that, and it's too costly to fix. And last, one of the entrance doors close to our unit has been out of commission for over a month now. I've rented at several storage facilities in the past, and this is by far the worst one yet. Our unit is too dark to see in, and they want an extra $25 a month to use an outlet. Not the biggest issue, but it just adds to this horror. ... Read more
Marie M. - 16 October 2024

About this facility

Located at 1290 North Monroe Street in Monroe, Michigan, this Prime Storage facility offers small units that are ideal for those seeking extra space for personal or business needs. The facility caters to a variety of storage requirements, making it a great option for residents and businesses in the Monroe area.

Key features include climate-controlled units, which protect your belongings from Michigan's seasonal temperature changes, and indoor access, ensuring a convenient and weather-protected storage experience. The facility is multi-level, providing additional options for storing items securely. With the added convenience of contactless renting, customers can reserve and manage their units with ease. Enhanced security measures, such as security cameras and an onsite manager, provide peace of mind, while parking accommodations add flexibility for vehicle storage needs.

This Prime Storage facility stands out for its user-friendly amenities, including online payment options and a retail section for moving supplies. It’s an excellent choice for individuals or businesses looking for secure, convenient, and flexible storage solutions in Monroe.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

46

out of 100

Walk Score

Car-Dependent

Most errands require a car

42

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 46, Bike Score®: 42

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Monroe Kmart

    Transportation 0.01 miles

  • Buscemi's Pizza

    Food & Drinks 0.14 miles

  • A&W

    Food & Drinks 0.15 miles

  • HomeTown Pharmacy

    Services 0.19 miles

  • Walgreens

    Shopping 0.2 miles

  • Walgreens

    Services 0.2 miles

  • Exxon

    Services 0.21 miles

  • MS Fuels 5

    Grocery Stores 0.22 miles

  • Victory Honda

    Shopping 0.37 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 1290 North Monroe Street is accessible during regular access hours, typically Mon-Fri: 10 a.m. - 6 p.m., Sat: 10 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Prime Storage - 1290 North Monroe Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 1290 North Monroe Street for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(734) 619-6091