Public Storage - 20700 Greenfield Road, Oak Park, MI 48237

4.7/5 - 592 Reviews
Location:
20700 Greenfield Road, Oak Park, MI 48237
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 20700 Greenfield Road, Oak Park, MI 48237

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $114/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $140 - $143/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $129 - $139/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $112/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $219 - $288/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Swing
    $191/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $166/mo
    7.5x15 Self Storage 113 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $175/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $241/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $152/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    592
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Aaron A. - 8 July 2026
    I submit this compliment and appreciation for the customer service provided to me from Kam, Property Manager. Sam has great communication skils and very knowledgeable about Public Storage procedures. Sam. KTP, always provides great customer service. Sam maintains cleanliness on the property and has in-depth knowledge about Public Storage procedures. Both employees are positive assets to the Public Storage Company. ... Read more
    D J. - 2 July 2026
    ?????????? (5 stars for Jessica) As soon as we walked in, Jessica greeted us immediately. She had a big smile and was super friendly! She answered ALL the questions we had, showed us how big the storage was and went above and beyond to make sure we were satisfied with everything. Jessica’s customer service skills deff deserve 5 stars! She made this process that much easier! ... Read more
    amna m. - 28 January 2026
    Sam helped me out tremendously, I can admit I cannot make a decision to safe my life. But with Sam’s help I was able to get a unit that will meet my needs. She was patient, smiled the whole time so I didn’t feel like an idiot…. She is just a beautiful person inside and out. I’m thankful to have had the privilege of her exceptional customer service. ... Read more
    Charles B. - 11 December 2025
    So, my belongings have been here a year and recently on a trip to the unit I am renting, I see this guy in the elevator. I have been searching for a new unit since. Unfortunately cause they don't have a grace period once you late they are adding fees on top of fees. So my belongings are at risk..... For infesting pests, and.....and I still have to pay them. Shhiidddd ya'll should be charging them for staying cause now I'm scared to take my stuff out!!! When I called and hit 4 to speak with a property manager.... Nothing. The last that called my number to tell me my account was past due, when I returned the call to tell her why nothing. So I'm saying definitely check out the reviews but seeing is believing. And I have no reason at all to leave false information about a business that's doing so great. ... Read more
    Therapeutically S. - 17 October 2025
    The best experience ever! So happy to get great customer service for a change. Devin was so awesome, pleasant and knew his stuff. Show me the place explained everything so I understand packing my things and even offered to show me box options for clothing. Please don’t take my word for it. If you’re moving come here he made the experience so much better. ... Read more
    DIAMOND J. - 3 October 2025
    Let me tell you Ms. Nadia is better than me. Today I watched this lady take the worst treatment from customers. Calling the lady out her name and refusing to leave. And she remained professional, informative and very strong. She was apologetic to all the customers whom was in the store. And she only been with the company for 4 days. I couldn't tell she was running it like she been with this company for years. Aye Nadia you ever want to leave Public Storage. We would love to have you! I will be back to check on you and give you our company info ?? ... Read more
    Ireneee R. - 27 September 2025
    I needed an immediate storage & customer service put me through it over the phone. I called in and told Josh & Nadia what was happening…both resolved my issue literally immediately and didn’t break my pockets. The welcoming feeling and customer service here is amazing, I appreciate Nadia and Josh for being a great face for this place. ... Read more
    Kyra H. - 25 September 2025
    My mother got a call about her payment being late. A lady by the name of Nadia was more than helpful and informative. As a business owner we appreciate great customer service and support. If she ever needs employment PLEEEEASE contact me. I would love to have her! ... Read more
    Robert M. - 22 September 2025
    Malcolm was extremely helpful during my visit. He was professional, friendly, and made the whole process quick and easy. He got me in and out without any hassle, explained everything clearly, and made sure I felt taken care of. Great customer service — thank you, Malcolm! ... Read more
    Asia M. - 16 September 2025
    Daddi K. - 29 August 2025
    While the policies have changed at our location (call ahead to make am appointment to the main office), Malcolm was extremely helpful and knowledgeable about what to do. He made sure our needs were met. The economy continues to change and that impacts how businesses are operating. It's nice to have good customer service despite that. ... Read more
    Betty-Alexandria P. - 21 August 2025
    MoGs 0. - 16 August 2025
    Pugh G. - 2 August 2025
    Joselyn M. - 28 June 2025
    Michelle T. - 13 May 2025
    Brianna P. - 12 May 2025
    Benson A. - 28 February 2025
    I had reserved a unit online, when I arrived I discovered the roof was leaking. I couldn't get in contact with anyone by phone, so I proceeded to move my things in. Unfortunately the app did not provide me with a passcode to enter the building or to use the elevator. Fortunately, someone had left the door open so I could get into the building and I had to walk up a flight of steps to bring the elevator down to load my things up. Halfway finished with moving out of my old unit, I bumped into Tanisha and her coworker, explained my situation. She proceeded to stop what she was doing to find me a suitable unit. I then moved my things into the new new unit and finished moving out of my original unit. Tanisha also got on the phone and got a working entrance code for me so that I could use the elevator properly and I loaded up the remaining items out of my original unit into my now third not leaky unit. To be sure things went smoothly, Tanisha contacted me the following morning to inform me I needed to sign some paperwork so I could transfer my name into the new unit she found me and billing could proceed properly. It was a long day but we got it done. This location needs helpers to clean and repair regularly, 1 or 2 helpful people can't do office work, mechanical repairs, assist customers and get delinquent accounts squared away in a timely fashion. It would also be nice if there were a dumping policy for customers. Like 1 week every so often you can dump unwanted debris and items from your unit into an onsite dumpster, provided space is available. Once filled no more dumping, so first come first served and it might help reduce items left behind. ... Read more
    D W. - 1 February 2025
    Ms.Tanisha waited for me to get there so I could move out today and remove my lock. She always been helpful in the office .I had a truck today was running late. I really appreciate it. If I need storage again I would be definitely using this facility because of her customer service. She cares which makes a big difference. Thank you! great customer service ... Read more
    Kenyaire W. - 30 December 2024
    The lady Tanisha at this location is the worst person to deal with in the world. She’s very unprofessional very rude very inconsiderate. I’ve been to this location multiple times because I was told I needed to pay a past due balance. I just spoke with someone on Friday I get here today and they tell me my unit was auctioned off Then I asked the route lady Tanisha how could that be possible in? Someone just called me she responded with I don’t know. Maybe you should have paid your balance. I asked her can I get my items back if I pay my balance, she said she will call and leave a voicemail, but I needed to leave the location and she was not relay any message on if they were going to call me or not she looks very unprofessional. I will also be posting a video of the very unprofessional interaction. I was also given the number for their district manager left a message multiple times and was never contacted. This place needs to be shut down. I’m convinced they’re stealing people stuff. ... Read more
    Dominique T. - 29 December 2024
    Thank you to Mr Dion that work at public storage he has been a great help to me during my transition it was easy to rent a storage unit more easier than renting a house and was easy to get insurance more easier to get car insurance the staff was very helpful ... Read more
    TC J. - 28 October 2024

    About this facility

    This Public Storage facility at 20700 Greenfield Road in Oak Park, MI, offers a wide range of small, medium, and large units to accommodate various storage needs. Whether you're decluttering your home or storing items during a move, the unit features like roll-up doors and climate-controlled units ensure convenience and protection for your belongings. The climate-controlled units are particularly valuable in Michigan’s fluctuating weather, safeguarding temperature-sensitive items such as furniture, electronics, or documents from extreme heat or cold.

    Designed for accessibility, this facility includes indoor, multi-level storage with elevators and first-floor access, making it easy to transport your items, even to upper levels. For added peace of mind, it’s equipped with security cameras and overseen by an onsite manager, ensuring a secure environment for your stored belongings. The facility also features parking and supports contactless renting, allowing for a seamless experience from start to finish.

    With flexible payment methods such as online payment and credit card acceptance, along with moving supplies available for purchase on-site, this facility is ideal for anyone seeking a reliable and user-friendly storage solution in the Oak Park area.

    Price comparison

    See how this facility's unit prices compare to others in Oak Park, broken down by size.

    Small $124/mo
    Location minimum Location maximum
    $45/mo $207/mo
    Medium $188/mo
    Location minimum Location maximum
    $125/mo $300/mo
    Large $197/mo
    Location minimum Location maximum
    $152/mo $645/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    64

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    45

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 64, Bike Score®: 45

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Greenfield / 8 Mile (NB)

      Transportation 0.02 miles

    • 8 Mile / Greenfield (EB)

      Transportation 0.07 miles

    • Greenfield Gas Mart

      Grocery Stores 0.1 miles

    • Marathon

      Services 0.1 miles

    • Freemans Family Dentistry DDS PC - Ronald J. Macafee

      Services 0.11 miles

    • Greenfield / 8 Mile (SB)

      Transportation 0.11 miles

    • McDonald's

      Food & Drinks 0.13 miles

    • Cranbrook Inn

      Services 0.13 miles

    • 8 Mile / Greenfield NS (WB)

      Transportation 0.14 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 20700 Greenfield Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 20700 Greenfield Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 20700 Greenfield Road for specific restrictions and recommendations.

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