Universal Storage - 12222 West 24 Mile Road, Shelby Township, MI 48315

4/5 - 29 Reviews
Location:
12222 West 24 Mile Road, Shelby Township, MI 48315
Office hours:
  • Mon-Fri: 9 a.m. - 5 p.m.
  • Sat: 9 a.m. - 4 p.m.

Universal Storage - 12222 West 24 Mile Road, Shelby Township, MI 48315

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • RV Storage

Customer reviews

4/5
Average rating
29
Number of reviews

Read some helpful reviews of Universal Storage, shared by real renters with genuine experiences and honest opinions.

Rob T. - 21 July 2025
I have been a customer for almost 2 years. I have always paid on time and kept my 2 spots I rent clean. I have been passed over on the list for a pull through spot at least once. I called in to prepaid for April rent and was talking to the lady on the phone about the pull through spot I wanted. After paying for my 2 spots and talking about the pull through spots she reluctantly said there was one available. I went in to look at the pull through spot and finalize any paperwork that was needed. My previous 2 spots cost me $125 per month and the pull through was $100. I suspect that was why I was passed over before. Keep in mind I prepaid for April and today is March 31st. I was all ready to move my boat and trailer to my new pull through spot when I asked for my $25 credit to just be put toward May rent. The woman told me she would not credit my account. When I asked why? She told me “I’m doing you a favor.” I normally don’t get upset but I couldn’t believe she was basically going to take my $25 and not credit me. She offered no explanation other than that. I made a comment to her”In what way are you doing me a favor? I’m a paying customer who provides you with a job, are you moving my boat and trailer to the new pull through spot? “She then told me not raise my voice ( I didn’t)She then threatened to call the police on me. I calmly said yes please call the police so I can tell them how you’re stealing my $25 right now. She didn’t call the police probably because she realized what a shyster she was being. In the end she would not give my money back. I told her I would remove my boat and trailer and go somewhere else. I can’t believe a place would treat a consistent paying customer in such a terrible and unnecessary way. ... Read more
Steve a. - 31 March 2025
I called to ask a few questions and right off the bat the lady did not sound too happy to answer my call. Then continued to to laugh at me when I asked to get pricing on storage. Then when I told her what I needed she said outside storage only. Which on the website it specifically shows indoor storage. Just from the phone call I will never bring any of my business to this place. Very unprofessional! ... Read more
MI B. - 29 March 2021
Even though I didn't end up renting from them this place is great. Pat is so nice and will go out of her way for you. Really great service with the customer in mind. Spaces are set up well and it had large file ways. Reasonably priced and plenty of security cameras. It's clean and they are constantly upgrading their facilities. Very impressed. The only reason I didn't rent was due to proximity, buts it's not far very close and easy to get to from VanDyke. ... Read more
Trapper H. - 13 July 2020
Have there been any complaints of theft? A: With the help of our elaborate security system, we pride ourselves in being one of the area's only storage facilities with zero thefts. In fact, some local police officers are customers and will often visit at all hours of the day. I guess there is always time for a first complaint - Sometime between the end of September and the beginning of November – someone crawled underneath my motorhome and sawed off the catalytic convertors from the exhaust system. They also did the same thing to the motorhome parked next to mine. If you have a vehicle parked at the storage yard, you may want to verify that your exhaust system is still intact. I filed a police report with the Shelby Township police department, and they will be investigating further. I visited the office and told the person inside. She informed me that there isn’t anything that they will do, since I don’t know when the issue occurred. They only look at the backup security camera footage if someone informs them within a 2 week time period, due to how they back up their system. I was told, that I should look into filing a claim with my insurance company. Been storing with them for over 2 years - no problems until now. Not sure who monitors the gate, but people can tailgate each other in pretty easily. The "walk in" gate at the rear outside storage area is easily accessible - because it is never locked. When do the security tapes get reviewed?? I shouldn't be the one informing you, that you had a problem. Not a happy camper about this. I hope changes are made, and security processes are improved. ... Read more
Michael A. - 7 November 2019
I wanted to rate it a 4 or 5, because I really do like the place... and the staff is AWESOME, However I did have a fairly severe problem. THERE WAS A TON of mice in the units... I had 2 units there for a LONG time, almost all of contents of one of them had to be thrown away due to mouse damage... (Mouse Feces and I'm assuming Urine) Even though I put traps and repellents in them... Didn't really help. And NO I did not have any food of any kind in the unit. It was kind of a bummer. I was afraid to look in half the boxes because they had holes chewed in them, and some ended up having dead mice in them... Bummer... ... Read more
Jamey H. - 18 February 2018

About this facility

Located at 12222 West 24 Mile Road in Shelby Township, MI, this Universal Storage facility offers small storage units ideal for personal and business needs. With a variety of amenities, it’s a practical choice for those in the area seeking secure and convenient storage solutions.

This facility ensures your belongings are protected with climate-controlled units, which are especially beneficial in Michigan's fluctuating weather conditions, safeguarding items from moisture, heat, and cold. For those requiring easy loading and unloading, the facility provides drive-up access. Plus, it features ample parking and spaces for RV storage, accommodating larger vehicles without hassle. Security is a priority here, with a security camera system and an onsite manager for added peace of mind. The gated access adds another layer of protection, ensuring only authorized entry.

Payment is made simple with credit card acceptance, and the facility includes a retail area for moving supplies. This Universal Storage facility is an excellent choice for Shelby Township residents seeking secure, climate-protected storage with convenient access and vehicle storage options.

Location & walkability

This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

8

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

27

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 8, Bike Score®: 27

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Hampton Inn

    Services 0.63 miles

  • Walmart Supercenter

    Grocery Stores 0.69 miles

  • Shelby Township Walmart

    Transportation 0.79 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 12222 West 24 Mile Road is accessible during regular access hours, typically Mon-Fri: 9 a.m. - 5 p.m., Sat: 9 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Universal Storage - 12222 West 24 Mile Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 12222 West 24 Mile Road for specific restrictions and recommendations.

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