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Universal Storage - 12222 West 24 Mile Road, Shelby Township, MI 48315

Self Storage
4/5 - 29 Reviews
Location:
12222 West 24 Mile Road, Shelby Township, MI 48315
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Climate-Controlled
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • RV Storage

What customers are saying

4/5 - 29 Reviews

Read some helpful reviews of Universal Storage at 12222 West 24 Mile Road, shared by real renters with genuine experiences and honest opinions.

Rob T. - 21 July 2025
I have been a customer for almost 2 years. I have always paid on time and kept my 2 spots I rent clean. I have been passed over on the list for a pull through spot at least once. I called in to prepaid for April rent and was talking to the lady on the phone about the pull through spot I wanted. After paying for my 2 spots and talking about the pull through spots she reluctantly said there was one available. I went in to look at the pull through spot and finalize any paperwork that was needed. My previous 2 spots cost me $125 per month and the pull through was $100. I suspect that was why I was passed over before. Keep in mind I prepaid for April and today is March 31st. I was all ready to move my boat and trailer to my new pull through spot when I asked for my $25 credit to just be put toward May rent. The woman told me she would not credit my account. When I asked why? She told me “I’m doing you a favor.” I normally don’t get upset but I couldn’t believe she was basically going to take my $25 and not credit me. She offered no explanation other than that. I made a comment to her”In what way are you doing me a favor? I’m a paying customer who provides you with a job, are you moving my boat and trailer to the new pull through spot? “She then told me not raise my voice ( I didn’t)She then threatened to call the police on me. I calmly said yes please call the police so I can tell them how you’re stealing my $25 right now. She didn’t call the police probably because she realized what a shyster she was being. In the end she would not give my money back. I told her I would remove my boat and trailer and go somewhere else. I can’t believe a place would treat a consistent paying customer in such a terrible and unnecessary way. ... Read more
Steve a. - 31 March 2025
I called to ask a few questions and right off the bat the lady did not sound too happy to answer my call. Then continued to to laugh at me when I asked to get pricing on storage. Then when I told her what I needed she said outside storage only. Which on the website it specifically shows indoor storage. Just from the phone call I will never bring any of my business to this place. Very unprofessional! ... Read more
MI B. - 29 March 2021
Even though I didn't end up renting from them this place is great. Pat is so nice and will go out of her way for you. Really great service with the customer in mind. Spaces are set up well and it had large file ways. Reasonably priced and plenty of security cameras. It's clean and they are constantly upgrading their facilities. Very impressed. The only reason I didn't rent was due to proximity, buts it's not far very close and easy to get to from VanDyke. ... Read more
Trapper H. - 13 July 2020
Have there been any complaints of theft? A: With the help of our elaborate security system, we pride ourselves in being one of the area's only storage facilities with zero thefts. In fact, some local police officers are customers and will often visit at all hours of the day. I guess there is always time for a first complaint - Sometime between the end of September and the beginning of November – someone crawled underneath my motorhome and sawed off the catalytic convertors from the exhaust system. They also did the same thing to the motorhome parked next to mine. If you have a vehicle parked at the storage yard, you may want to verify that your exhaust system is still intact. I filed a police report with the Shelby Township police department, and they will be investigating further. I visited the office and told the person inside. She informed me that there isn’t anything that they will do, since I don’t know when the issue occurred. They only look at the backup security camera footage if someone informs them within a 2 week time period, due to how they back up their system. I was told, that I should look into filing a claim with my insurance company. Been storing with them for over 2 years - no problems until now. Not sure who monitors the gate, but people can tailgate each other in pretty easily. The "walk in" gate at the rear outside storage area is easily accessible - because it is never locked. When do the security tapes get reviewed?? I shouldn't be the one informing you, that you had a problem. Not a happy camper about this. I hope changes are made, and security processes are improved. ... Read more
Michael A. - 7 November 2019
I wanted to rate it a 4 or 5, because I really do like the place... and the staff is AWESOME, However I did have a fairly severe problem. THERE WAS A TON of mice in the units... I had 2 units there for a LONG time, almost all of contents of one of them had to be thrown away due to mouse damage... (Mouse Feces and I'm assuming Urine) Even though I put traps and repellents in them... Didn't really help. And NO I did not have any food of any kind in the unit. It was kind of a bummer. I was afraid to look in half the boxes because they had holes chewed in them, and some ended up having dead mice in them... Bummer... ... Read more
Jamey H. - 18 February 2018

Overview

Located at 12222 West 24 Mile Road in Shelby Township, this Universal Storage facility offers a convenient solution for those looking for small storage units. With options like climate-controlled units, this facility is ideal for protecting sensitive items from Michigan's fluctuating temperatures throughout the year. The drive-up access makes loading and unloading simple, saving time and effort during your move or storage trips.

This facility prioritizes security with features such as security cameras, a gated entrance, and the presence of an onsite manager for added peace of mind. For vehicle owners, the property also offers parking options and RV storage, making it a practical choice for those with additional storage needs beyond household items. Retail items, such as moving supplies, are available onsite for added convenience.

With credit card payment options and versatile amenities, this Universal Storage facility is suited for local residents, businesses, or anyone needing reliable and secure storage solutions.

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Storage units in nearby cities

Want to see how Shelby Township, MI, compares to other places? There are plenty of great options nearby. Rochester Hills, MI, 9 miles away, has 4 self storage facilities with rents starting from $21/month. Or you could drive to Fraser, MI, just 10 miles distant to find other options, where the cheapest units in the 4 facilities there can be rented for $15/month. In Roseville, MI, just 12 miles away, there are 3 facilities available, offering rents as low as $33/month. Further out, Auburn Hills, MI (13 miles away), and Madison Heights, MI (13 miles away), have 4 and 2 facilities, with minimum rents of $25 and $21, respectively.

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Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Detroit, MI and Grand Rapids, MI, starting from $32 and $21, respectively. Even more storage is available and with low starting rents, in Warren, MI ($17), Sterling Heights, MI ($14) and Ann Arbor, MI ($26).

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Universal Storage - 12222 West 24 Mile Road has to offer. These amenities include Climate-Controlled, Drive-Up Access, Retail Available, Onsite Manager, Security Camera, Gate, Parking, Credit Cards Accepted and RV Storage. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!