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Public Storage - 1404 East Big Beaver Road, Troy, MI 48083

Self Storage, RV Storage, Boat Storage 25 - 300 Sq. Ft.
4.7/5 - 632 Reviews
Location:
1404 East Big Beaver Road, Troy, MI 48083
All units
Small
Medium
Large
Parking
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Units Availability
Small Storage Unit
7.5x10
Self Storage
75 Sq. Ft.
Elevator Access
Roll-Up
First Floor Access
$80/mo
Small Storage Unit
7.5x10
Self Storage
75 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$77/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$46/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
Elevator
Swing
$36/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$36/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
Swing
First Floor Access
$27/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
Elevator
Swing
$20 - $26/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$201/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$143 - $199/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Roll-Up
Drive-up Access
First Floor Access
Outdoor Access
$136/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$130/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Roll-Up
Drive-up Access
First Floor Access
Outdoor Access
$93/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$92 - $124/mo
Large Storage Unit
10x30
Self Storage
300 Sq. Ft.
Roll-Up
$287/mo
Large Storage Unit
10x30
Parking
300 Sq. Ft.
Boat Storage
Roll-Up
Drive-up Access
Outdoor Access
Parking
RV Storage
$284/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$281/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
Roll-Up
$246/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$232 - $274/mo

Amenities

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Elevators
  • First Floor Access
  • Multi-Level Storage
  • Online Payment
  • RV Storage

What customers are saying

4.7/5 - 632 Reviews

Read some helpful reviews of Public Storage at 1404 East Big Beaver Road, shared by real renters with genuine experiences and honest opinions.

Sadly cannot give 0 stars. I have been renting with Public Storage for about 7 years now, and for the past two years have had to nearly beg and fight with them to not only charge reasonable prices, but have also had to fight with them over late fees and liens being accrued as well as my locks being cut and replaced with auction-lockouts on my units even though rent has already been paid in full. Recently they have been charging me $337 for my storage locker (which I started renting at $182), and most recently have contacted them to get a RENT reduction (Not SPACE Reduction) because they were planning on RAISING my rent to nearly $440/mo; the result of that contact? I finally got a rent reduction! My $337 rent is now "reduced" to $353! But wait, that's not how math works! $353 is HIGHER than $337, and $353 is the lowest they claim they can go! Not to mention, there is no manager on site, so all calls are directed to an answering machine that doesn't get attended to until a manager from another site comes in, I commonly find that the gate that 'requires a code' is left open despite there being no cameras and no manager or guard on-site. If you're going to rent, MAKE ABSOLUTELY SURE that they put in a non-negotiable, non-changeable PRICE CEILING, and then READ THE ENTIRE CONTRACT to make sure they did it! This company WILL charge you extortion-level rent and say it's "a great price" or "perfectly reasonable", and WILL NOT WORK WITH YOU. They were fine (they were great, even!) for the first 5 years; now they are intolerable and I am looking for a new storage facility; presuming I can find a way to afford to move my things out of their terrible facility, with the prices they're charging (and that only keep going UP, and NEVER GO DOWN unless you ask and they're feeling especially generous). To be clear: Take what I say with a grain of salt, but this is my experience with Public Storage; and it has left a taste in my mouth that 'bitter' can't begin to describe. I am done, and I am fed up. ... Read more
Jeff H. - 10 March 2026
I was trapped in the back area after being able to enter the back area but not enter the facility or exit the facility. I called the after hours number and corporate number but nobody responded. We called the police department to notify them of the issue and fortunately another customer was able to let us out by hopping the fence and punching in his number to open the main gate. ... Read more
Dan S. - 1 March 2026
Maureen L. - 26 February 2026
If I could give zero stars I would. I reserved a unit in December, went to the unit same day and the experience was awful. The unit had stains and/or water damage so I did not move into the unit. The front office was closed despite being normal business hours as the employee decided not to show up. I was able to contact customer service and was unable to get a suitable unit. I cancelled the unit same day, there was no moving in to the unit. I was told I would be refunded except for the admin fee, but was only given a refund for the lock. I waited for the unit charge to be refunded on my credit card but it wasn’t, therefore disputed the charge with my credit card and it was reversed. 3 weeks later I get a call that my account still shows a balance and that I might be sent to collections over this, but they’ll “make a note of you never moving into the unit” and see what happens. This is not how a company should do business. Not to mention it was bizarrely crowded the day I was trying to move in and there were not enough moving carts. I would never ever use any public storage facility again. Update: the manager for the facility did reach out to me and correct the situation, which I appreciate. ... Read more
Kelly D. - 3 February 2026
Teri was the most helpful and courteous individual who helped me with every step of the process. I very much appreciated her showing me how to access all aspects of my storage unit. I would highly recommend this business and Teri to all new perspective customers. ... Read more
Mike D. - 17 January 2026
I had the best customer service experience ever at Public Storage on Big Beaver by the representative Cherish. She is very personable, helpful and courteous. I was almost not going to get the unit with Public Storage due to the rudeness of two … not ONE, but TWO representatives on the 800 line. Elle, lied and hung up on me and another agent who refused to give his name and also hung up on me. When Cherish called and spoke with me about my reservation she changed my mind. I wish I could give more than 5 STARS ?????????? ?????????? ?????????? ?????????? Hhmmm I GUESS I JUST DID! If you’re looking for a storage unit, Public Storage on Big Beaver Road, Tell Cherish I sent you. ... Read more
Kenyatte K. - 29 September 2025
Teri was absolutely fantastic. She handled my rental with professionalism and friendliness. Putting your things in storage can be a difficult thing to do. Teri made it easier than I thought it would be. I highly recommend Teri and this location. ... Read more
jlow1000 - 25 September 2025
Public Storage has absolutely abysmal customer service. Every interaction I’ve had with them has been rude, dismissive, and downright arrogant. I am currently trying to cancel my unit, and it has been nothing short of a nightmare. I have attempted to reach the company via phone, text, and online chat. Each time, I am abruptly cut off before I ever get a real answer. When I try calling by phone, I am disconnected before I can even speak to a live person. There is no way to resolve a simple issue remotely, and the complete lack of accessibility is unacceptable. Now, just to cancel my unit, I am forced to physically go in person — a major inconvenience that could easily be avoided if their customer service system functioned properly. If you value your time, your money, and respectful customer support, avoid Public Storage. ... Read more
Aldona M. - 24 September 2025
I had been paying the same rate for months, and without any notice my automatic billing suddenly went up to over double. No email, no letter, nothing. When I called to ask why, the woman on the phone was extremely rude, unhelpful, and even hung up on me. They refused to help even though I was never informed of the price change. I feel completely taken advantage of and treated with zero respect as a customer. Edit: When I called and asked to speak with someone else they refused to get me to another person and said “you’re welcome” and hung up. The lack of basic customer service and support is beyond frustrating. There are plenty of other storage facilities in the area that have better service and similar pricing. ... Read more
Allie W. - 5 September 2025
Teri has been wonderful, and as a result of her glowing personality and management, I have been very happy with my unit at Public Storage. I will definitely continue to stay true to Public Storage for all my storage needs. Thank you Teri! - Adrienne ... Read more
ADRIENNE G. - 30 July 2025
I recently rented a unit at Public Storage and I can’t say enough good things about them!!! Terry helped me with the entire process as this was my first time renting a unit and she made the entire experience so easy for me. Terry was very nice and friendly with helping me pick out a storage unit and it’s very spacious, clean and secure. They definitely took care of my rental needs and Terry is a FANTASTIC worker!!! ... Read more
Guccidoll - 19 July 2025
Clean, organized, and easy to access, with helpful features like flatbed carts to move items easily. The unit was exactly as advertised and in excellent condition. Teri was fantastic—friendly, efficient, and made check-in very simple and transparent. Thank you, Teri! The app works smoothly, and pricing was the best I found for the unit I needed. ... Read more
Amelia - 17 July 2025
This facility is fantastic! Super clean, organized, and easy to find. They offer multiple features to make accessing your unit quick and easy, as well as options like large flatbed carts to assist in transporting items to your space. Even better than a nice facility however, their employees are wonderful!! Teri was very kind and incredibly helpful getting me setup with my storage space. As someone in the customer service field, I know how important it is to have good people representing your company, and Public Storage is definitely lucky to have such a great group working here! ... Read more
Shannon O. - 10 April 2025
It takes a while to get used to the security, but now that almost everything is moved it's not so bad. The staff is polite and helpful. The only thing I am unhappy about is that it is supposedly climate controlled. The day I moved in it was 60 degrees outside. I wore winter clothes including a winter coat Inside. I was uncomfortably cold the whole time. I have Instruments and am concerned that they will be damaged. I am not trying to live here, but I will need to get into storage regularly and don't want to be uncomfortable. ... Read more
Sandra S. - 4 April 2025
Great experience! Very smooth check in with Teri. She was very helpful and made everything simple and transparent. Unit was in great condition and as advertised easily accessible (right next to the elevator). App also works well and lets you quickly check all the important details. Also, at the time of booking they had the best price for the unit I wanted. Highly recommend! ... Read more
Aleksander D. - 24 February 2025
Had a very straight forward and problem-free experience at this location. Teri was especially wonderful, and went out of her way to help my fiance and I resolve an issue during move-out as we forgot to notify of vacating our unit and were automatically rebilled. She was compassionate, understanding and eager to ensure we were refunded for the unused time frame. Thank you Teri! ... Read more
Meena K. - 2 January 2025
I would give 0 stars if I could. A water leak completely ruined a lot of my belongings, and it's been TWO months with no response from their insurance company (Orange Door Insurance). Despite submitting all the damage photos, they’re ignoring my emails and calls. How on earth does this place have a 4.7-star rating?! On top of that, I was forced to buy a $20 lock from them without any option. I am beyond frustrated—this has been the WORST self-storage experience ever. DO NOT go here! ... Read more
Rahul v. - 11 September 2024

Overview

Located on East Big Beaver Road in Troy, MI, this Public Storage facility provides a convenient solution for individuals and businesses needing extra space. With small, medium, and large units, it caters to a wide range of storage needs, from seasonal items to more substantial belongings.

This facility offers climate-controlled units, which are particularly beneficial in Michigan’s fluctuating weather, protecting your items from extreme cold and humidity. Storage options include indoor units with elevator access, and drive-up access for added convenience. Amenities like roll-up and swing doors provide flexibility for accessing your belongings. Additional highlights include multi-level storage, first-floor access, and the availability of RV storage and parking for vehicles.

For added peace of mind, the facility features robust security measures like a security camera system, gated access, and an onsite manager. Customers can enjoy the ease of contactless renting and online payment options, while a retail section offers helpful moving supplies on-site. This facility is an excellent choice for residents and businesses in Troy who value accessibility, security, and modern features.

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Contact for Details

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Storage units in nearby cities

Want to see how Troy, MI, compares to other places? There are plenty of great options nearby. Royal Oak, MI, 6 miles away, has 3 self storage facilities with rents starting from $28/month. Or you could drive to Madison Heights, MI, just 6 miles distant to find other options, where the cheapest units in the 2 facilities there can be rented for $21/month. In Rochester Hills, MI, just 6 miles away, there are 4 facilities available, offering rents as low as $21/month. Further out, Auburn Hills, MI (9 miles away), and Oak Park, MI (9 miles away), have 4 and 5 facilities, with minimum rents of $25 and $64, respectively.

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Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Detroit, MI and Grand Rapids, MI, starting from $32 and $21, respectively. Even more storage is available and with low starting rents, in Warren, MI ($17), Sterling Heights, MI ($14) and Ann Arbor, MI ($26).

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 1404 East Big Beaver Road has to offer. These amenities include Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, Credit Cards Accepted, Elevators, First Floor Access, Multi-Level Storage, Online Payment and RV Storage. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by Public Storage - 1404 East Big Beaver Road can satisfy all of your storage needs. Different sizes here range from 25 to 300 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by Public Storage - 1404 East Big Beaver Road come at a variety of prices, starting from $20 per month for typically smaller units. However, larger spaces can set you back up to $287 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!